I have been living in my apartment Secaucus XChange since they were built. The only people that are professional, helpful and courteous are the people that are in the keasing department. If you are late on your rent the management company treat you as if you are a charity case. This b**** Tammi Rivera whos is the legal department is the worse, unprofessional, attitude having supervisor who gives two ### about noone. I am aware that you are supposed to do a job. Although you shouldhave compassion for people who is paying their salaries by us who's paying over 2000+ for rent. I was assessed sa 50 late fee for rent that I went to pay on the 5th. My check clearly says the 5th. Only because they were closed for ajewish holiday that I had no clue about they said they dont care. They put all kinds of fees on your bill and you have to pay it or they will have you locked out of your apartment. This is the worse company to lease from. Tgey treat their tenants like they are doing us favors. I will do everything I can to dhine light on a management company that is pathetic.
The complaint has been investigated and resolved to the customer’s satisfaction.