Deceptive Return Practices – Refund Unjustly Denied
Mia Belle is refusing to issue a refund for an item I returned, falsely claiming it was worn, washed, and now — suddenly — stained. The truth is, my daughter never even tried the garment on because the material was too itchy for her sensitive skin. I didn’t even fully remove it from the packaging, just opened it enough to feel the fabric.
What’s especially concerning is that this seems to be a recurring tactic by the company to avoid issuing refunds. They provide no photo evidence of the alleged issue — just an email with a vague and unsubstantiated claim. If there had been a stain, I would have absolutely documented it before sending anything back.
I also kept two other items from the same order with no issues, which shows I had no intention of abusing the return policy. It’s deeply frustrating and disappointing to deal with a company that appears to be deliberately deceptive in their return process.
Desired outcome: refund w tax and shipping
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