M.H. Alshaya Company Customer Care Service

Doing nothing would be this company's favorite pastime if they would have the energy for it.

M.H. Alshaya Company WLL

Pepsi Cola Street, Behind Mercedes-Benz Garage

Customer Support Phone Numbers

+965 182 1212(Kuwait & International) 1 0
+973 80 001 320(Bahrain) 3 0
+20 224 803 822(Egypt) 1 1
+962 791 600 356(Jordan) 1 0
+961 175 7006(Lebanon) 1 0
+212 522 493 747(Morocco) 1 0
+968 22 300 199(Oman) 1 0
+974 800 0707(Qatar) 2 0
+966 920 002 482(Saudi Arabia) 1 1
+971 80 074 292(UAE) 1 1
Mon10:00 AM - 10:00 PM
Tue10:00 AM - 10:00 PM
Wed10:00 AM - 10:00 PM
Thu10:00 AM - 10:00 PM
Fri10:00 AM - 10:00 PM
Sat10:00 AM - 10:00 PM
Mailing Address
PO Box 181, Safat 13002, Kuwait

M.H. Alshaya Company Complaints & Reviews

M.H. Alshaya / starbucks customer service in dubai mall fashion avenue

Sep 22, 2019

Hello I just visited Starbucks in Dubai mall branch in the fashion avenue today 22 Sept I am so disappointed with the customer service there 1. First I came to the counter the cashier wasn't friendly or welcoming at all I stood there for nearly a whole minute and she didn't look...

M.H. Alshaya Company / unethical behavior

Oct 15, 2018

Dear Al Shaya, I am writing this because of the incident that happened today. I went to Le Pain Quotidien in Sheizh Zayed Road (near Financial Centre Station) and ordered Shakshuka for take away and I paid immediately. After waiting for 30mins, I asked one guy (i think he is the manager in...

M.H. Alshaya Company / pink and berry at dubai mall

Sep 12, 2018

dear I would like to complain one of your staff which is working in pinkandberry dubai mall branch name is jimwel dyoza that person taking money behaf off work saying al shaya not paying salaries and ask barrow money and after that running even I call I call your dubai mall outlet number...

M.H. Alshaya Co. / mothercare - rimal mall - riyadh ksa. store person misbehave & way of approach

Aug 09, 2018

Dear Al Shaya, On the date of 08th Aug 18, I visited to Mothercare - Rimal mall - Riyadh - KSA as there is offer going on. My wife purchased two pair of shoes which was SR. 20/- & SR. 25/-. When my wife approach to counter the guy Mr. Ashraf Emp#: 26401 stated to take one more shoes a...

M.H. Alshaya Co. / un-satisfaction customer service

Nov 12, 2017

November 12, around 4:00-5:30 I went to fashion way store in alfanar beside sultan center in salmiya as far as i know it's under by alshaya company (correct me if im wrong) there is a lot of alshaya brands there boots, mothercare, payless, footlocker, american eagle, Claire's, i wa...

M.H. Alshaya Co. / ethical conduct of manager

Sep 20, 2017

M.H. Alshaya Co.sir/madam I would like to make a complaint against one of the kuwait based starbucks alshaya company manager. who is abusing (teasing and proposing) one of the employee who is my wife working in one of the starbucks store in Kuwait as sales associate from Bhutan. The managers should be...

M.H. Alshaya Co. / hr lebanon

Apr 20, 2017

 السيد وسيم عرابي المحترم تحية طيبة وبعد ، الموضوع :انا موسى المرعبي كنت موظف في كاستانيا  BCC وكنت من افتتاحية المحل من شهر أيار 2013 حتى كانون الثاني 2017 وكنت supervisor store in charge لحين إبلاغنا بإغلاق المحل قبل أربعة أيام بدون انزار مسبق على وعد بنقلنا إلى الافرع الأخرى من بعد أخذنا...

M.H. Alshaya Co. / mother care service

Mar 31, 2017

M.H. Alshaya Co.To whom it may concern, I tend to respect a lot Al shaya and all their developments and work. They have great customers service usually - lovely and helpful people across all their shops. However, across KSA jeddah mothercare branches i have witnessed in more than one branch the most...

M.H. Alshaya Co. / customer service/collector office

Feb 21, 2017

I want to complaint regarding the behaviour of your agent. She called me regarding credit card payment, I do understand that I need to pay my credit but I am asking for extension as I am waiting for my salary next week. When I told her like that she started screaming at me. And threathing...

p.f.changs alshaya company / Lack of cleanliness sauce, which offers customers the intent to reduce the amount of food in the dishes customers order from the restaurant management

Jan 13, 2014

p.f.changs alshaya companyHello: We staff restaurant PFC Hangs .. Accept Our complaint against the managers of the restaurant because they knew that the sauce that offers customers not clean for months .. Note that we are all managers tell us the seriousness of this matter to the health of customers and offered them...

AlShaya International Trading Company / refunds


I want to make a formal complaint regarding the scheme that AlShaya has implemented in Saudi Arabia which means now when you purchase from any AlShaya store they will not give you a cash refund if the goods are unsuitable but will only give you a store credit. This is very frustrating in a...