The complaint has been investigated and
resolved to the customer's satisfactionResolved MGC Mortgage, Inc. — loan servicing or lack thereof
resolved to the customer's satisfaction
This loan servicer or lack thereof is pathetic. They received my loan on 7/1/08, committed a RESPA Violation by not notifying me with 15 days as required by law. Instead they sent a welcome letter dated 7/30/08. They have not posted July and Augusts payment. There telphone lines consistently say "we are unable to take your call and hang up on you". Their website is deplorable. You cannot see your account history, you cannot pay online. To add insutlt to injury they did not pay my real estate taxes as required under RESPA either. You email them, you get no response. You call them, they hang up on you.
This is a ma pa operation that needs to be put right out of business.
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