CB Mobile and Cell Phones Metro by T-Mobile Complaints #162-181

Metro by T-Mobile Reviews and Complaints

Metro by T-Mobile review: Products (cases, phone's, tempered glass)

Lisa Nichols of Houston, US

Feb 22, 2021 3:47 pm UTC

Verified customer

Went to metro to get quotes for 2 phones. I was quoted $130. So I go back the next day and told the clerk about the quotes and was shocked when the same night one phone turned off and took it back. Oh no problem there's a glitch then she fixed it while so I found she. The manager over charged me $20 a case. She said yeah it was infuriating
She told me $10 a case so I got them now the charges say$30 a case. The one who waited on me was the manager. Said no refund. One phone w glitch keeps turning off.

Desired outcome: My money back. And 2 months free service

Keywords:

charges clerk glitch manager metro night phone phones quotes refund

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Metro by T-Mobile Contacts

Metro by T-Mobile phone numbers

+1 (888) 863-8768

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Customer Service

+1 (800) 999-6389

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+1 (866) 862-3397

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Metro by T-Mobile emails

info@metropcs.com

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Metro by T-Mobile address

MetroPCS Wireless, Inc. PO Box 601119, Dallas, Arizona, 75360, United States

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