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Merchant One review: credit processing 4

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1:23 am EST
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Andrew
I made a huge mistake when I entered into a contract with Merchant One Payments. I registered with them last year and their registration charges are much higher as compared to other service providers. While I was associated with them they began to increase the interest rate at 4% annually. I had to go through a labyrinth of so called support channels before I managed to speak to the concerned person.

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The complaint has been investigated and resolved to the customer’s satisfaction.

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4 comments
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Hans14
Québec City, CA
Apr 15, 2014 11:47 pm EDT

I recently got a website to sell stuff from my retail store online. On the suggestion of a friend, I integrated virtual POS system by Merchant 1 Payments with the site. The system often fails to process requests. Such a waste of money! The least these guys can do is respond to my help requests!

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Kris 14
Montreal, CA
Jan 08, 2014 11:20 pm EST

Jeminie
Run! Run! These guys are sneaks and caused a lot of trouble for my business. They simply overcharge, are unapologetic and do not care whether your business is affected

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Simon14
OhioCity, US
Apr 03, 2014 6:30 am EDT

The widely advertised Wireless POS system by Merchant 1 Payments is not that good. Signal received by the machine is weak and often disconnects. This is not expected of a payment processing service to say the least.

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andy14
Orleans, CA
Jan 04, 2014 12:59 am EST

Besides the high PCI compliance fee Merchant One Payments charged a huge annual service fee.. I chose this company as their sales support told me there is no fear of annual fees and also my contract does not mention any such charge

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