Mercari — jewelry box arrived broken beyond repair.
I cannot contact MERCARI to file complaint. I can't get past their "authorization page" using the user name that MERCARi provided and the password that my computer has on file. This is the message I tried to leave with Mercari's customer service, but it won't even give me the ability to leave any kind of text message. "I purchased a jewelry box that arrived broken and when I try to contact MERCARI to report it I am given the alert "invalid format" on the secure authentication page.
For the past hour I've been trying to get access to someone to let them know they have sent me a box full of rubbish. " (two hours now)
I've been on hold for nearly 45 minutes now. The battery on my phone will go dead before they answer.
More Mercari Complaints & Reviews
- Mercari Inc - They suspended my account and no idea what has happening 
- Mercari - Purse looked awful and quality was terrible
- Mercari - illegally retaining my earnings
- Mercari - iphone 7 plus
- Mercari - payment not received.
- Mercari - gucci boston tote 
- MercariApp - thieves
- Mercari - purchase of goods, transaction id m97993213209
- Mercari - customer service
- Mercari - wrong product