Menu
Write a review
File a complaint
Menards

Menards review: shipping a $4 tile costs over $2000

B
Author of the review
1:47 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I'm trying to buy 1 package of Jolly tile, $4 and 1 lb. They want $2081.89 to ship it 400 mi.

Which delivery providers does Menards® use?

Menards® provides convenient and cost-efficient delivery methods. We work with several delivery providers, including the U.S. Postal Service, FedEx, UPS, and Spee-Dee Delivery Service. We offer multiple options to ensure that your purchases will arrive safely and quickly to your home or business. For large package orders these LTL carriers will be used FedEx Freight and ABF.
Ten e-mails later:

Alyssa S. (Menards.com Customer Service)

May 9, 2026, 3:37 PM CDT
Bruce,

The shipping charges are high due the item coming from a store that i farther away from your location we are not able to ship from one store to another. the item is discontinued and we will not be getting more in if you wish to either pick up at the store item is located at you may or you will need to pay the fees to have the item shipped directly to you sorry for the inconvenience and Have a great!

Best Regards,

Alyssa S.
Customer Service Representative

Desired outcome: Ship the product via UPS, USPS, or FEDEX and charge normal shipping rate.

Confidential Information Hidden: This section contains confidential information visible to verified Menards representatives only. If you are affiliated with Menards, please claim your business to access these details.

View 0 more photos

0 comments

Add a comment

More Menards reviews & complaints

Menards - Awful place to work in 103
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Menards - menards and designer image vinyl lock floor problem-$4000 plus 13
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Menards - rebate scam 87
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Menards - Fraud and scam 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Menards reviews and complaints