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1.2 762 Reviews

Meijer Complaints Summary

34 Resolved
726 Unresolved
Our verdict: If considering services from Meijer with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Meijer reviews & complaints 762

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Newest Meijer reviews & complaints

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7:13 pm EDT
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Meijer empty shelves/bins

Today, Oct. 29, I arrived at the St. Joseph, MI store around 11 a.m. I've never seen a grocery store EVER, run out of yellow onions. Also, there was no Progresso Soup left on the shelves, with the exception of two cans of minestrone. The soup was on sale, but the onions, I believe, were not. I drive over 25 miles to shop at your store. This is the second time this store has been out of stock on items I needed, or the bins/shelves were not restocked. There were two other women in the soup aisle who were also surprised that there wasn't any left.

In regard to the Benton Harbor store, I've had the same issue with stock running out and that's why I started shopping at the St. Joseph store, which is even further to drive from my home.

I'm also tired of trying to hunt someone down to ask them to check if more stock is in the back. Somebody's not doing their job. Please look into it.
Thank you.

Mrs. Theresa Faust, Dowagiac, MI

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6:11 pm EDT

Meijer truck driver

Please advise your drivers the rules of the road apply to them also. I watched one of your semis drive all the way south on 294 Sunday in the lanes that have the no trucks and he was driving way over speed limit also. Several cars had to hit brakes and get around him. Trucks are to be in the 2 right lanes only. Truck number was S2014 8 or B, we couldn't catch up to see his number plainly bc of his speed and we were doing 70!

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2:30 pm EDT
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Meijer service/ unethical behaviour

Today 10/23/2019 12pm I was acosted verbally by surveillance team member at the Meijer Store while ordering form hot prepared food. The large black male approached me and began to question me about what I was buying. He was not in the area when I arrived. The customer counter lady was at the counter at this time. He began questioning me. when I asked if he was with security or worked for the store He left the area without requesting food items. I said strange, very strange.

After receiveing my order, I went to customer service desk and requested the store director, Drew came to meet me. I explained to Drew the situation. We walked to the area where I saw the individual sitting, the dining area. As i pointed the individual out, Drew said He did not work for the store, however this is the second time I have been approached while shopping in the last 30 days. The first time it was an employee with weird questions. I have shopped at this store at least since 2007 when I bought my home only a few blocks away. Prior to these event I have never been approached before for any reason.

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1:57 pm EDT

Meijer cashier

I was in Meijer store in Rochester hills mi on monday morning 10/21/19 at 7:30. There was not one register open. I do not think I should use self serve checkouts. I do not work for Meijer. The employees at this meijer are awful. They will not help you find anything in the store. They are about to lose a lot of customers with a new Aldi opening soon.

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5:38 pm EDT
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Meijer checkout cashier - valencia

I have been a customer for many years and have never been treated so poorly. The cashier was rude and didn't say one word during the entire transaction.
When she put my small carton of buttermilk in the already overfilled bag it put a small hole so no biggie I picked it up and double bagged it before placing in my cart. Still not a single word. Then she slams my eggs down on the carousel... Hard enough I felt I needed to make sure they weren't broken... So I did open them up to look. Again not a word. Didn't even speak to tell me how much my order was I just put my card in she handed me my receipt and again not a word. I did look at her and say... That was very poor service and she rolled her eyes at me without a single word. I have never been so insulted especially at an establishment I spend much of my hard earned money. I have always raved about meijer... My favorite place to do my shopping. I work in the health profession and will definitely be letting coworkers etc how my today experience was. Very insulted and disappointed

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12:46 pm EDT
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Meijer management store manager

Was having a bad day and made a comment to a customer friend I thought and got suspended 10/9/2019 and here it's 10/16/2019 and still no call from HR.. I have made many complaints to Store Manager about threw always, stocking and etc. And always told we will fix it and nothing Ever became of it. Got a person that calls in weekly and never loses point or ever said nothing to by Management. There is concerns of a Manager Going in and fixing there time to keep them still employed at Meijers. I've not been given the chance to speak about my fault and having a bad day. I guess I was fired on the spot and told HR will be in touch. So needless to say I've found another job. And will be posting my concerns on Social Media about Meijers Store #104 Thank you Michael Studebaker. ( There are post on Social Media now by Angry Customers who are accidentally buying expired product some dates way back in March of 2019 still on shelf's for sale...

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6:11 pm EDT

Meijer i'm complaining about an employee

I recently visited the mason Meijer on Saturday October 12th. I was standing in the self check out 12 items or less your employee from the back who fixes your registers I know this because I asked where she worked was rude she was yelling are you kidding me at me because I went to the Check out which she was not in line she was standing by the clothes talking to the cashier acting like I cut in front of her then proceeded to say wow she has over 12 items which I did not said she's something special very rude I spend a lot of money at Meijer and do not wish to be treated so horrible I did not cut in front of her she was not in line I would not do that. I'm over the horrible a re your employees cause and not it's the cashiers it is 90 percent of the people who work in the back who are rude u ask them where something is they said I don't know so I go search the store and find it myself I should not have to do that like I said I spend a lot of money at Meijer and if things don't change I'll go somewhere else.

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7:02 pm EDT
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Meijer pharmacy

I called in my 3 hear olds refill for his seizure medication on Tuesday morning at 10am. I was told it would be ready that afternoon. I went to the pharmacy that evening at 6 :30 pm. The person at the register said the prescription had not been filled, they would need to order the medication but they had enough for a partial refill I could have. As I was checking out I realized they had refilled the incorrect dosage of the medication & pointed this out to the staff. He told me i could no longer take the medication, he would have to refill it, so I agreed to come back the next morning. The next morning it still was not ready. My son ran out of his medication at home Wednesday night. I went back to the pharmacy Thursday evening at 5:30 pm. I was then told it was ready, but I needed a new script called in by my doctor, so they would have to charge for this one. I could not afford the medication since i was not expecting to have to pay for it, so I asked to speak with someone else. Eva was sent over to help me, and I questioned why I was not told that i needed a new script back on Tuesday when I called or anytime in 48 hours since. She responded very rudely and showed no interest in helping me. I explained my frustration that this was the third day trying to get this medication & my son is at a greater risk of having seizures now that we are out of it. I am incredibly disappointed with how poorly the staff handled the situation & that I was consistently treated as an annoyance. While it may not have been important to the staff or to Meijer that my son get his medication, it is of the up most importance to me. I called another pharmacy while I waited in line for 20 minutes, and they were able to resolve the issue & get my son's medication within 30 minutes. I will absolutely never be going to any Meijer Pharmacy again!

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12:31 am EDT
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Meijer la brees jr. pumpkin roll

I don't know who is in charge of ordering seasonal bakery items for Meijer stores, but they obviously just cared about paying a few pennies less per order rather than the quality and repeated sales of that particular item. Example; Meijer carries a Swiss cake roll by Maplehurst Bakeries already, all year around, chocolate cake rolls, but instead of just doing the simple thing like ordering the Pumpkin version from the same company for the fall, they order a different one from a company called La Brees. I am not much of a complainer, but I had to send this comment in. It is the worst product I have ever had. The frosting tastes like flavored wax, almost like it has some kind of black licorice flavored chemical in it. It's absolutely terrible and I will not buy another one. In comparison, last year for 2018, Meijer finally once again stocked the Maplehurst version and it is an absolutely fantastic perfect product. My immediate family spent $1700 on just those products last year, large and small cake rolls, for dinners and parties etc., and I won't spent another penny more than the $5.99 I spent on this terrible La Brees replacement. I've already heard from others how terrible it is. So, good job to the person who made that [censored]ic ordering decision. I know that this email is inconsequential to the entire Meijer corporation and I am just one useless peon, but that decision to, not only NOT just order a different flavor of a brand you ALREADY CARRY, but go ahead and order TWO other brand names (Fathers Table being the second one, not AS terrible, but sure as hell not Maplehurst) because of wanting to save a few pennies per ordered the no regard for the actual quality or repeated sales for that item is one of the DUMBEST things I've seen in a while. Not only is that cheaper La Brees product just a terrible over all product, Meijer literally ruined our fall season for family parties which we have used Maplehurst products for. Ruined. We won't buy another one of either of those brands. It really is pretty frustrating that one clueless person gets to make that decision just based on your retail reports (I am in retail so I know all about the ordering process and saving $$ over a fiscal period and how to shave off expenditures in depts) so again, just based off your excel spreadsheet reports and not based on what the better product is or what customers actually want.

It's something we have to wait 9 months for, in order to find and we look forward to it, and Meijer completely dropped the ball on this one and ruined it.

The one pic is of the year round product Meijer carries, the chocolate rolls. The other one is the BS they decided to stock for fall rather than just order the pumpkin version of the damn product they already carry.

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9:28 pm EDT

Meijer kyle, from the deli department

I went to Meijer to pick up some potatoes for my family on Sunday night (10/06/19). Kyle who was working in the deli come up to me and says "what do you want". I say that I need some mashed potatoes and he rolls his eyes, scoffs, and proceeds to rudely hand me my food. He says "anything else". I ask for potato wedges. He yet again rolls his eyes, says "fine" and hands me my potatoes. One of the most unpleasant people I have ever met in the service industry. I truly hope that you properly take care of him, and that I NEVER have to interact with him again.

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9:15 pm EDT
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Meijer pharmacy and pharmacist on duty from 10/4/2019 thru 10/6/2019

Posting this to hopefully save other's from seizures. Extreme effects of no meds to possible DEATH CAUSED BY MEIJER PHARMACY! 10/4/2019 MY doct called my refill in at 3pm .I revived a call and mess from Meijer I still have saying my doct called it in come at 4.30 it will be ready. Go to Meijer I'm told that ins won't pay till next day to early NOT TRUE WHAT SO EVER! Come to find out. Went back sat told me out of stock? Told Meijer should be it was filled yesterday had ins problem said nope nothing in stock . Explained to them in NO WAY WHAT SO EVER CAN I GO THAT LONG WITHOUT IT IS LIFE THREATING ! TOLD him needed to speak to pharmacist . Tried to explain to him I can not miss 4 days such is 8 to 10 MISSED DOSES! I begged him please told me I could but the unbranded for 180.00 told him I didn't have it please can I transfer to another pharmacy told me No he needed to close in ten min.. said he can not transfer my script ! Again told him as shaking and crying you don't understand I could wind up having seizure or wind up in hospital his ARROGANCE and NONCHALANT attitude rolling his eyes at me told me to leave ! So here I post here and several other places SOCIAL media to the BBB WATCH HOW MANY OTHER STORY'S COME FROM THIS ! COME TO FIND OUT THE REASON I COULD NOT PICK UP FRI SEVERAL EMPLOYEES BILLED THE WRONG MEDACIN TO MY INS THAT IS THE REASON MY INS WOULD NOT PAY! IF 1 EMPLOYEE OR PHARMACIST DID THEIR JOB FRIDAY WPULD NOT BE IN A LIFE THREATNUNG SITUATION RIGHT NOW! IF THEY DISNT HAVE IT IN STOCK AND BILLED MY INS WITH THE RIGHT MEDS I COULD OF WENT TO ANOTHER PHARMACY AND HAD TIME TO CONTACT MY DOCTOR! HOW MANY OTHERS HAVE BEEN FORCED INTO SERIOUS COMPLICATIPNS OR DEATH BECAUSE OF MEIJER?

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Update by Jennywlms
Oct 06, 2019 9:19 pm EDT

Going to make sure no one is forced into extreme forced withdraw that is so serious Meijer could cause death to forced withdraw that could cause suicide!

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6:34 pm EDT
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Meijer website

Hi,
I am a very avid Meijer shopper and have been for years. So much so, that one of our "must haves" when we moved to a new house was to be within a 10 minute or less drive to a Meijer store. I have greatly appreciated getting to use curbside for the past year or so many, many times. I have a toddler and now a newborn so it's much easier to pick up my groceries than to lug my little ones into the store and try to strategically place items around a baby car seat in the big section of a cart and around my toddler sitting in the seat. Then I must try to reconfigure everything after it's bagged, which is another challenge. Because of these reasons, as well as others, it's so much easier, in theory, for me to use curbside. Unfortunately, the meijer website has SO many problems that I end up getting so frustrated and eventually just have to go to the store myself. It either freezes up and loses my entire order when I'm in the middle of making it, doesn't allow me to pick my store (I shop at the Cascade Mi store, but it automatically connects me to the Alpine Mi store, which doesn't work as this store doesn't have curbside as well as it's far from me), or I have to refresh my page after every single product I put in my cart, which makes the process so much longer. Currently, I'm having the issue of it not letting me pick my store. Every time I try to click Cascade it just spins and spins. I've on multiple occasions, tried refreshing my browser, trying other browsers, and switched computers thinking maybe it wasn't working because I was using a Mac vs. a windows. Nothing ever seems to fix. I'm so frustrated with this website that I might start shopping elsewhere. What can you do on your end to fix this and not lose a very loyal shopper? I know I'm not the only one with this issue so I know it's on your end and needs to be addressed. Thank you.

Tari Eberle
tari.l.[protected]@gmail.com

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4:54 pm EDT
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Meijer pharmacy

Contacted pharmacy on Oct 2nd to renew 3 prescriptions. Was informed there was no refill selected option where they would contact the physician to arrange refill. We called the physician's office the following day to confirm the medications had been renewed. They had not been contacted by Meijer, so we requested they renew at the Plainfield pharmacy, which they did. We then contacted the pharmacy the following day to see if they were ready. We were informed they would not renew them as it was too soon after the previous medications even though that was 90 days prior. After much confusion on the part of the pharmacist, he stated that 2 of the medications had been filled and the computer had messed up the renewal date due to the new program that would auto renew. However he could not find the 3rd medication, which was on which could not have skipped doses. We called our physician at home to explain the mix up. The physician recalled in the medication which was confirmed by the physician to us that is was called in again.
Upon arrival at the pharmacy on Sun, Oct 6, the medication was not ready and we were told to contact the doctor the following day. We insisted they look again, as we knew there was not a problem on the physician end. We were treated rudely. They kept saying it wasn't their fault it was the computer's fault, we were asked to step aside so they could assist others (2 of which were having similar experiences). They blamed it on computers, short staffing, etc. Not their fault.
Well guess what? Meijer will never ever fill another one of our prescriptions. Tired of lame excuses and rude employees who are inept at their jobs.
Thanks for a terrible experience. My suggestions is to send someone to Wegmans in New York to see how a real store is run.

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2:33 am EDT

Meijer an overnight worker

One of the girls that's overnights is extremely rude. Every time I come in there she has an attitude. My dad has screws in his leg and limps. He's talkative and she's like oh are you okay rudly. 2 weeks before this I went in with my family and we needed an override for a sleeping medicine. Our cart was in the way and instead of her saying excuse me I have to get through. She rudly stared at me and gave me a dirty look while I had my 6 year old with me. I have had issues numerous times when I came into contact with this worker.

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jean e p
, US
Nov 01, 2019 1:16 am EDT

which store was this?

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1:09 pm EDT

Meijer checkout cashiers

I was shopping at the Meijer store in Marysville. It was about 11:30 AM. At the time there were only 2 checkout lines open. There were 4 or 5 people waiting in each line to check out. It was on Friday morning. The cashier had to stop And blow his nose several times. This is not the first time this has happened in this store. I was about to just leave my cart & walk out!

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9:52 pm EDT

Meijer telecheck system

We have been customers of this store since it originally opened. We had become dissatisfied with it when products we usually purchased such as store brand nutrasweet and a few other items. We had shopped at Walmart and Kroger for a few months and decided to try Meijer again. During that process we had switched banks and tried to write a check for our purchases. This is the third visit to the store that the check was declined. After being instructed to call telecheck about the matter and doing so after the second visit and rejection of the check, I spent at least a half hour on the phone with them verifying the information on our checks. Telecheck assured me it was taken care of and would be accepted from here on. Tonight I attempted to write a check for our items and again it was declined. The cashier was great as nice as ever. When the lead person came to oversee the matter and I explained the entire citation she told us she could not accept a check if telecheck had declined it. I asked if she could write my drivers license number on the check and verify my info and I was told no she could not accept it. How did you ever do business before telecheck? Has the staff become so incompetent as to not know if a check come back with insufficient funds there is a legal obligation on the customer to make amends. We spend approximately $900+ in this store every month. If this happens again I assure you they will be told to put the product back on the shelf and we will go somewhere else.

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11:59 am EDT
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Meijer meijer

Yesterday I bought Meijer Gallon Orange Juice from the Meijer in Auburn Hills, MI.
I opened that said Orange Juice this morning and it has gone bad. It smells expired, like it has gone bad. It tastes exactly the same. I understand Orange Juice is acidic. However this is over the top acidic and tastes rotten. The Orange Juice cost just under $5 dollars.
I was hoping to be able to just get the Orange Juice replaced. Thank You for your help and thank you for your time.
Respectfully,

Thaddeus Cook
[protected]

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1:44 pm EDT

Meijer raven/ cashier

She was having a bad day and took it out on me. She had put other items in with my meat.
I did not say anything, but I did remove the items and put it in another bag. She said to me do you want to do it yourself, I said i'm just helping you out. I don't want to ruin your day. She said I know right and rolled her eyes. Then she set my change on the counter and I said thank you have a nice day, she replied with [censored] you. I just started shopping at meijer for the last four weeks. This was the
First time at this location. I guess I will be spending my money elsewhere. I can't believe how ratchet and unprofessional she was. I hope no one ever treats her parents like that. Totally ruined my day thanks raven!
I know you can't control the people that you hire. I would have a use the self check out but I had too many items. I know I would've done a better job. So disappointed.

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10:53 am EDT
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Meijer meijer brand frozen black cherries

I buy the Meijer brand frozen black cherries for breakfast smoothies and have for years now. Recently there has been an alarming increase in pits in the bags. In the past 3 or 4 times a year I would get one pit in a bag that gets chopped up in my smoothie. For some reason that has now increased to every smoothie I make. Partially chopped up pits are a dangerous choke hazard. I realize the bag states there may be pits in the bag, but from 3 or 4 times a year to every smoothie made ( I make 5 per bag ) is a huge increase. Whatever has changed in your process needs to be changed back because the quality has decreased considerably.

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8:23 pm EDT

Meijer cashier / mutaz

Tuesday 10-1-19/ 19:26:57 / Op: 2276024 Mutaz.

While checking out; the cashier coughed in my face several times.
When I brought the fact that he was coughing in face to his attention he tried to ignore me. After he realized that I was not going to let the issue go; he gave an unsincere apology.

My Perks card number is [protected]. Check my card to see how often I shop at your store and the amount of money I spend each visit.

I have gotten pass the selective greetings by the greeters at the door; but I will not turn a blind eye to rude and nasty cashiers.

I usually use the self check to avoid this type of interaction; but today I had more then 20 items.

I would pay higher prices at Giant Eagle if my patronage is not valued at Meijer.

Nkrumah Pollard
2952 West Case Rd.
Dublin, Ohio 43017
[protected]

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Meijer In-depth Review

Overview of Meijer: Meijer is a well-established retail chain that offers a wide range of products to its customers. With a strong presence in the market, Meijer is known for its convenient locations and extensive selection of items.

Product Range and Quality: Meijer excels in providing a diverse product range, catering to the needs of various customers. From groceries to electronics, clothing to household items, Meijer offers a comprehensive selection. The quality of their products is generally reliable, ensuring customer satisfaction.

Pricing and Value for Money: Meijer is known for its competitive pricing, offering customers good value for their money. With regular promotions and discounts, Meijer strives to provide affordable options without compromising on quality.

Customer Service and Support: Meijer prioritizes customer satisfaction and provides excellent customer service. Their friendly and knowledgeable staff is always ready to assist customers with any queries or concerns. Meijer also offers efficient support channels, ensuring a smooth shopping experience.

Online Shopping Experience: Meijer's online shopping platform is user-friendly and convenient. Customers can easily browse through their extensive product range, place orders, and choose from various delivery options. The website provides detailed product descriptions and customer reviews, enhancing the online shopping experience.

Store Layout and Organization: Meijer stores are well-organized, making it easy for customers to navigate and find what they need. The layout ensures a hassle-free shopping experience, with clearly labeled sections and helpful signage.

Availability and Accessibility: Meijer stores are conveniently located, making them easily accessible to a wide range of customers. The stores are well-stocked, ensuring the availability of products even during peak hours. Meijer also offers online shopping and delivery services, further enhancing accessibility.

Loyalty Programs and Promotions: Meijer offers a loyalty program that rewards customers with exclusive discounts and personalized offers. Their promotions and deals are regularly updated, providing customers with additional savings opportunities.

Return and Exchange Policies: Meijer has customer-friendly return and exchange policies. They understand that sometimes products may not meet expectations, and they strive to make the return process hassle-free, ensuring customer satisfaction.

Environmental Sustainability Initiatives: Meijer is committed to environmental sustainability. They actively implement initiatives to reduce waste, conserve energy, and promote eco-friendly practices. Meijer's efforts contribute to a greener future.

Community Engagement and Philanthropy: Meijer actively engages with the community and supports various philanthropic initiatives. They contribute to local charities and organizations, making a positive impact on the communities they serve.

Competitor Comparison: Meijer stands out among its competitors due to its extensive product range, competitive pricing, and excellent customer service. While other retailers may offer similar products, Meijer's overall package sets them apart.

Overall Rating and Recommendation: Meijer is a reliable and customer-focused retailer that offers a wide range of products at competitive prices. With their commitment to customer satisfaction, convenient shopping experience, and community engagement, Meijer is highly recommended for all your shopping needs.

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