Maxis Communicationsloyal customers penalised

This review was posted by
a verified customer
Verified customer

Maxis only wants new postpaid customers - offering free smart phones when they sign new supplementary line. For loyal customers of more than 10 years, Maxis does not care to retain us! Maxis Sunway Mentari gave misinformation and empty promise of free smart phone. Maxis 123 Customer Service Mr Siva and his manager (who refuses to speak to customers) does not have any solution nor offer to retain us with new promotions - only wanted us to sign another supp line (I already have 3!). Or else, the other option is to port out to another telco and then rejoin Maxis to get the free phone. What nonsense!?!?

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