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Mate1 Enterprises

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Customer Service

334 Cornelia St., № 354

United States

Plattsburgh, New York
United States - 12901
Canada
4200 Saint-Laurent Blvd Suite 550, Montreal, Quebec H2W 2R2

United Kingdom
Box 5103, Office 6 Slington House, Rankine Road, Basingstoke, RG24 8PH

Complaints & Reviews

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Mate1.com — e-mails after service cancellation

On 11/20/09 I accepted a 3 day trial offer for the Mate1.com dating service. On 11/21/09 (10:56 PM) via...

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Mate1.com — refund

I am not satisfied with Mate1 Services. I feel it is a RIP-OFF all the girls are looking for a sugar daddy...

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resolved to the customer's satisfaction
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Mate1.com — customer service

Dear mate1.com I hope someone from your company actually gets forwarded this! I am writing to complain...

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Mate 1 — ripp off

I never authorized therse thieves to take $50.35 six times out of my checking account, now when you call them...

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resolved to the customer's satisfaction
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Mate1.com — being billed from this company for no reason.

I signed up a few days ago for the $1.95 trial membership. I decided against the full service and I thought...

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Mate1.com — mate1.com online dating fraud

Mate1.com is the worst kind of fraud. I am a single guy, I own two international businesses and I am a savvy...

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Mate1.com — phone # for them

I submitted a complaint this morning on Mate1.com here is the tool free phone # for them. [protected]. I...

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Mate1.com — scam

I have join on february 3 2009 in mate1.com for supposebly 1.97 for 3 days and joined for 49 dollars after...

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Mate1.com — will not let me cancel free trial

I signed up for a 3 day trial for 1.97 only to find out the site was not even worth that a month. Went to...

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Mate1.comfraudulent and unethical business practices

I DO NOT RECOMMEND USING MATE1.COM AT ALL

THEY SCAM YOU TO JOIN AND PAY AND TO KEEP YOU PAYING EACH MONTH WITH FRAUDULENT MESSAGES FROM ONLINE AMBASSADORS

WHAT IS THE DEFINITION OF AMBASSADOR? 'an ambassador of good will'

What is MATE1.COM 's defitionition of their Online Ambassador? To hire women all accross the United States or World and provide them an exciting 'work at home' career opportunity where they will spend a few hours a week to lie, cheat, steal, scam, mislead, and fraudulently send messages to members of the Mate1 site who join during the 3 day trial, and make them think they are getting dozens of messages from other girls who are interested in them, but these trial members cannot communicate and respond to these messages unless they pay the $49.95 membership fee. And when you do reply to all these online ambassadors messages, you never hear back from them. They just all send you messages to profit, and get you to pay.

Also, if you are an existing customer and member of MATE1.COM, and your membership expires, you will notice that you will start getting dozens of emails from girls who like you and want to communicate with you, and when you pay, you again never hear from them again. These are the Online Ambassadors that are paid employees of Mate1.com to email you and get you to pay again making you think girls are interested in you.

MATE1.COM IS A COMPLETE FRAUD AND SCAM

I have been a member (paying member) for 8 months now, paying 49.95 x 8 months and so far I have lost a total of $400.

But I cannot even count how many hours I spent on Mate1 the last 8 months, probably some 100 hours total.

Recently, I decided to not use MATE1.COM for a month after my membership expired, but when i went back to the site just 5 days ago, I noticed I had 23 new messages. So stupid me I pull out my credit card and pay the 49.95 fee so i can see my messages and reply to them.

When I look at most of the messages, I see very beautiful women, and I can tell they are all fake, because why would a beautiful woman be on a dating website like Mate1? IT NEVER HAPPENS! They would never need or think of using a dating website, because they would not have a problem finding a date where they live. So i know most of the girls are fake.

Another problem, alot of girls that do want to chat online using MATE1.COM, about 95% of them want you to join their WEBCAM site and enter your credit card info. And they send you a link to a website that is NOT secure, and when I research the website they take you to, it is a website that is registered and owned by a company and hosted by a company in Malaysia or another foreign company, so the only purpose of the site is to steal your credit card info.

Does Mate1 do anything about it? No! They will not easily delete users because they need the membership fees to make a huge profit.

I looked at Mate1 on Google, and they have alot of negative complaints about them.

I researched MATE1.COM on the Better Business Bureau website, and they have a rating of F as well as having some 23 complaints on them at /link removed/ site

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    • Lc
      lcalsina Jul 12, 2009

      Thank U for your full report! I received lot of Ambassadors' messages, & I was thinking to pay, but now I will clean my profile.

      0 Votes
    • Gr
      greg4usc Jan 07, 2012
      This comment was posted by
      a verified customer
      Verified customer

      I agreed to one month and they still hit me for 50 plus dollars out of my checking for another month account and they will refund this months amount !!!

      0 Votes
    • Ro
      rolando Velasquez Jun 11, 2012

      i cancel their service several times but they keep charging me month to month i am just tired of them when this thing is going to end looks like they do not care to be report to better business bureau what worse can be i will report this company as soon is possible

      0 Votes

    Mate1.commy inbox of emails got sent out over the web

    I was attaching my picture to one of my emails. and I pressed the attach button and then my picture. It was supposed to go to the email I was writing but instead every email I have ever received went out over the internet. And I cannot reach them or find them to stop this problem. I had never been in one of those rooms before and only fell into that one by mistake, I did not realize it was one of those kind of rooms. I thought it was just another chat room. Yes I felt stupid, but it was too late. Now all my emails are out there and I don't know how to get them back? Or to stop them?

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      • Ma
        Mate1 Oct 09, 2007
        This comment was posted by
        a verified customer
        Verified customer

        What you're describe seems highly unlikely. The mechanisms for sending a message on Mate1, the one you would have been using to attach a photo, have no way to send email over the Internet. Sending a message on Mate1 can trigger a notification to be sent out over the Internet, but the server that sends the notifications doesn't know the contents of the messages its sending notifications about.

        Its also very easy to contact us. We have a "help/contact us" link on the bottom every page of the website. I don't see how anyone could miss it.

        In short there's no way this happened.

        0 Votes
      • Ge
        Geoff Azoulay Jul 24, 2013

        You've made an error of judgement, just front it out and tell everyone you've been hit by a bug that is computerised and alters what you said .

        Tell them you've heard they do this to try and intimidate you for a future blackmail ... but don't loose site of the fact that the web and the governments allow this to go on, where are the fraud squad

        0 Votes

      Mate1.com — unable to cancel

      Mate1.com will not let me cancel my membership and i had only filled out half of the question. So did even...

      Mate1.com — unauthorized credit card billing!

      Mate1.com placed a $49.95 unauthorized charge on my credit card after I canceled the $1.95 three (3) day...