The complaint has been investigated and
resolved to the customer's satisfactionResolved Mate1.com — will not let me cancel free trial
resolved to the customer's satisfaction
I signed up for a 3 day trial for 1.97 only to find out the site was not even worth that a month. Went to cancel the 3 day trial on the 2nd day only to find out there is no option link to do this on there site and I would have to send them a letter signed and user name on it and they would have to receive this letter with in 72 hours from starting the trial period. So less put this in prospective if I mailed a request as soon as I entered the accept link it might get there in time. ( I don't think so)I e-mailed them got a auto reply back right away advising not to respond, they would get back to me.zzzzzzzzzzzzzz not going to happen. I get the point now I have been riped off. There is no Phone number that I can find and it probably would not do any good anyway. I called my bank put a stop payment on the card for them and was advised to try and call them first if I could not find there number to wait a couple days to see what mate1 does. mean time I pulled the funds from that account, at least they can not get any funds. There move now. I can't understand why a web site can keep doing this to people and the authorities keep letting them do it. google complaints for this issue read them for your selves. I'm hopping this long winded e-mail is not thorned in the trash with out at least taking a good look at this web sites policies. Thank whomever is reading this.