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Match.comlocked out of my account

I want to cancel my account. However I'm locked out. At one point I got in long enough to change my password but can't open anything else. The matches I am getting occasionally are totally inappropriate. I cannot access my account to search or look at my settings or anything. I would like a refund of my money and my account taken down.
My profile name is granny

Me
Oct 04, 2019

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