The complaint has been investigated and
resolved to the customer's satisfactionResolved Massage Envy — harassment
resolved to the customer's satisfaction
I was told that there was no long term obligation when I enrolled and that it was month to month. As if that was not enough, I had a heart attack in early 2007 and had bypass surgery. These jerks harassed me in rehab. I told them what had happened, that I was in rehab, and that I could not have massage.
I did not hear from them for almost two years. Now I got a letter from a collection agency asking for $294.00. I have not been in their store since my surgery.