Massage Envy — cancel membership
I tried to cancel my membership today. I'm not under a contract so I figured it would be quick. I have many hours of unused massages and i know I will lose them if I cancel. I just want to end it but I was told my accountaccount was suspended and i hadpay them $250.00 to cancel. My card had expired so they couldn't draft monthly fees for 4 months. I have to pay money for a service I can't use so I can cancel the membership. I'm paying for 4 more months that I'm going to lose! Makes absolutely no sense. I just want out!