Mango Airlines / FlyMango — mango flight policy
On the 2nd October 2019, they refused to allow boarding on flight that was leaving at 9:45 for jhb cause the gate was closed 45mins in advance! I was at the airport checking in luggage at 9:00am.
The service consultants did not make any efforts to assist.
I have sat in mango planes that was delayed for hours and waited for passengers that was delayed. Mango service is gone pathetic as it caters for people when it suits them. It seems like old people are taken advantage of as it seems that they don't have any rights to fight back.
It was made aware that our seat which was booked and paid in full was taken by reserve as the flight was full.
Traveling from Dbn to Jhb should not be such a hassle.
I would rate mango a pathetic airline that just wants to make money and not offer a proper service.
Very disgusted client
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