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Mahindra & Mahindra

Mahindra & Mahindra review: overcharging complaint on car repairs against mahindra nelspruit

M
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7:09 am EDT
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In October 19, 2016, I took a Peugot - Reg No:DVP 878 MP to Mahindra Nelspruit, Dealer Principle: Cas Kolbe; dp@siimg.co.za for losing power. A Fuel Pump was identified as the problem and fixed. The problem persisted. November 2, impure oil was blamed. A sample sent to Tusk Caltex Barberton was cleared. The car persisted to give problems, then a spark plug was blamed. I had some peace for about a month then the problem resurfaced. This time I was told it was a Turbo. Upfront payment was demanded to fix it but it had to go back several times since the problem persisted. I then decided to approach MIOSA (Case No. 341 849) in October 4, 2017 because my complaint of being overcharged for their trial and error was not entertained by the dealer. In October 15, 2018 I approached NCC (Case No. 12/1/1/10-17/03959: Ms Thezi Mabuza, Dep Commissioner: t.mabuza@thencc.org.za) as per MIOSA's advice where, after months of evasive answers, I got no assistance. In the meantime, the problem got worse. Eventually, the car had to be towed to the dealership. I then decided to leave it there until it was bought in April 26, 2018. Meanwhile, I had no transport. MIOSA then re-opened the case and gave a judgement in my favour in Oct. 26, 2018 (Ms Letissia Jansen: [protected]@MIOSA.CO.ZA ). As the supplier refuses to acknowledge or respond to any correspondence by NCC or MIOSA, on Feb 26, 2019, MIOSA sent me back to NCC where like before, there is no response nor assistance. I need the dealership to refund me as per MIOSA's judgement.

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