Car service issue and mishandling damage
I wanted to raise complain about issues I faced with Car service at Nandi Toyota Whitefield. My Car was initially damaged with Rat bite, and it took 1 and half month after claim for parts to be ordered and car to be delivered. Even at that point the handling by Service center team at Nandi Toyota was horrible. They did not inspect all parts and below parts still had problem.
1. Car music system touch screen was not working
2. Door rubber sealings were loose and coming out
3. Silencer clamp nut was not fitted
4. End caps for wiper and other parts were removed
Also, there was lot of noise while driving due to fittings being damaged by service team while assembling.
When I resent the car for service this time, they damaged reverse camera and asking me to pay 5000+GST and install new one. While this was working perfectly, and they say it's a coincidence that it damaged while at service. Moreover, this camera was fit at Nandi Toyota only.
This is the worst service experience I have ever seen and repent for buying car at Nandi Toyota.
Desired outcome: Need Camera damaged by service center to be fixed. Improve quality of service in actual terms. If this is the quality of service even local mechanic on the street side can do better and charge less than half the amount.
This Complaint is for Nandi Toyota, Whitefield, Bangalore, India. Somehow it changed to US. Need to correct it.
service
My self Jagan. JJ proud owner of toyota innova ka-02-ml-5115 and this is my mail which can show u my highest level of the dissatisfaction from one of ur dealer ship from India (Nandi Toyota Bangalore).
This started from my 1 st service for the brake noise concern and it was continued till the car was 5000kms.
And I had to visit the dealership for more than 5times to get my concerns rectified...!
Here is the major point of dissatisfaction. I had dropped my car for the audio system cd player not working concern and the dealership told me that this should be removed and sent to some service station and get it fixed.
And after4 days I got a call from the dealership stating that to fix there is a coins in the audio system and that had short circuited the mother board..!
And it will cost me 15000 rupees and I was shocked then I visited the dealership to enquire the same.
I met the Cr and manager Mr. Sharath Shetty and he had shown me the photos of the damages and I found the column about the estimation and I forcefully asked him to open the same, which had given me a huge shock..!
The estimate was only 6, 079 rupees..! I have also taken the photo of it which I have attached below for your refference.
Then later the advisor calls again for a reestimation which was 9500rs and is the final wat the dealership can do for u. Rest left to ur choice
Is toyota cheating the customers.!?
Is this is what your q-service..!?
Is this what toyota teaches the dealership...!
Is this what happens in all the toyota dealerships arround the world..!?
Should I believe toyota any more..!?
Should I really refer toyota to my family and friends..!?
I don't know what all the surprises and shocks that I have to face in future..!
I thought of buying a sedan and wanted to buy YARIS, But now I have decided not to make the same foolish thing which I have done already...!
By buying Toyota vehicles any more, What is Toyota gonna answer me...?!
Thanks and regards
Jagan. JJ
Mobile-[protected]
Address-
Sri Krupa Nilaya
Num-376, B/2
Seethappa colony
New Thippasandra
Banglore-75
My self jagan. jj proud owner of toyota innova ka-02-ml-5115 and this is my mail which can show u my highest level of the dissatisfaction from one of ur dealer ship from india (nandi toyota bangalore).
this started from my 1 st service for the brake noise concern and it was continued till the car was 5000kms.
And I had to visit the dealership for more than 5times to get my concerns rectified...!
here is the major point of dissatisfaction. I had dropped my car for the audio system cd player not working concern and the dealership told me that this should be removed and sent to some service station and get it fixed.
And after4 days I got a call from the dealership stating that to fix there is a coins in the audio system and that had short circuited the mother board..!
And it will cost me 15000 rupees and I was shocked then I visited the dealership to enquire the same.
I met the cr and manager mr. sharath shetty and he had shown me the photos of the damages and I found the column about the estimation and I forcefully asked him to open the same, which had given me a huge shock..!
the estimate was only 6, 079 rupees..! I have also taken the photo of it which I have attached below for your refference.
Then later the advisor calls again for a reestimation which was 9500rs and is the final wat the dealership can do for u. rest left to ur choice
Is toyota cheating the customers.!?
Is this is what your q-service..!?
Is this what toyota teaches the dealership...!
Is this what happens in all the toyota dealerships arround the world..!?
Should I believe toyota any more..!?
Should I really refer toyota to my family and friends..!?
I don't know what all the surprises and shocks that I have to face in future..!
I thought of buying a sedan and wanted to buy yaris, but now I have decided not to make the same foolish thing which I have done already...!
By buying toyota vehicles any more, what is toyota gonna answer me...?!
Thanks and regards
Jagan. jj
Mobile-[protected]
Address-
Sri krupa nilaya
Num-376, b/2
Seethappa colony
New thippasandra
Banglore-75
Is Nandi Toyota legit?
Nandi Toyota earns 91% level of Trustworthiness
Perfect Trust Endorsement: Nandi Toyota achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
We found clear and detailed contact information for Nandi Toyota. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Nandi Toyota's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
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Overview of Nandi Toyota complaint handling
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Nandi Toyota phone numbers+91 804 043 1111+91 804 043 1111Click up if you have successfully reached Nandi Toyota by calling +91 804 043 1111 phone number 1 1 users reported that they have successfully reached Nandi Toyota by calling +91 804 043 1111 phone number Click up if you have UNsuccessfully reached Nandi Toyota by calling +91 804 043 1111 phone number 0 0 users reported that they have UNsuccessfully reached Nandi Toyota by calling +91 804 043 1111 phone number+91 984 507 1693+91 984 507 1693Click up if you have successfully reached Nandi Toyota by calling +91 984 507 1693 phone number 1 1 users reported that they have successfully reached Nandi Toyota by calling +91 984 507 1693 phone number Click up if you have UNsuccessfully reached Nandi Toyota by calling +91 984 507 1693 phone number 0 0 users reported that they have UNsuccessfully reached Nandi Toyota by calling +91 984 507 1693 phone number
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