The complaint has been investigated and
resolved to the customer's satisfactionResolved Magnamail Ltd — Letters send in mail box about winning
resolved to the customer's satisfaction
HI there Im complaining about a letter from the mail saying that you have won one off this four prizes and then it says, order know, to find out what you have won, then I went with my husband and make an order, plus send it to them and then waitted about 21 days to receive it, then after that 21 days I rang them and they say thats true I just have to wait 21 days, then I told them I have waitted more then 21 days, then they say maybe its on its way, so me and my husband rang them and they say that I have to send in a post for my order and then they will send me what Ive orderd then I ask them again what about what Ive won, and they say I didnt win anything, I just have to pay for the shipping then they will send my order.
So Im coplaining because for my family and the income its so hard for us to spend money on something besides food for the kids, but I dont like that fact that they are sending letters saying that youve won something, when its not true, just to get people to buy there stuff its not good...if they want people to buy there stuff doit the right way..and in a honest way.