Magnamail Customer Care Service

Doing nothing would be this company's favorite pastime if they would have the energy for it.

Magnamail Pty Ltd

10/472-492 Gardeners Road, Alexandria
New South Wales
Australia - 2015

Customer Support Phone Numbers

Mon9:00 AM - 5:30 PM
Tue9:00 AM - 5:30 PM
Wed9:00 AM - 5:30 PM
Thu9:00 AM - 5:30 PM
Fri9:00 AM - 5:30 PM
Mailing Address
PO BOX 91903, Victoria St West, Auckland 1142
Showroom Address
21-23 Timothy Place, Avondale, Auckland 1026
Open between 8.30 am to 4.00 pm Monday to Friday

Magnamail Complaints & Reviews

Magnamail / discontinued mail request

Jan 06, 2019

Some time ago I requested removal from your database but nothing happened. I have since changed my address and once again request no further offers etc. Previous address: Mrs. White Flat 2 113 Chaucer Road North Hospital Hill Napier 4110 Please delete my name upon receipt of this request. Thi...

Magnamail / misleading about winning prizes!!!

Jan 03, 2019

I have been buying with Magnamail for 11 year. During that time I have supposedly won $20:000 three times. This year was the final for me. I was asked if I could attend the winners presentation Night in Sydney. I had to reject that Invitation because of my frail husband. I received...

Magnamail / unavailable products

Dec 18, 2018

very disappointed with a order I placed several weeks ago out of catalogue no m237sa (1) weather station w/solar light, (2) mens waist shorts, to be notified by a dispatch note dated 14/12/18 that (1) is discontinued, (2) out of stock, and then be insulted by sending me two items which I...

Magnamail / missing goods

Nov 02, 2018

Dear Magnamail, I have placed an order in September. I have been charged on the 11.09 $77.70 and on the 12.09.18 $24.90. As I have not received the orders. I spoke to you on the phone and I believed that you are going to resent the orders to me. You have credited me on the 23.10 18 for...

Magnamail / m231

Mar 12, 2018

Customer number 2363552 Order number 885501 Received Delivery Advice/Tax Invoice Dated 31/01/2018. Payment received of $49.80. Catalogue numbers B300, R718 and PCA44. These items were to be dispatched on 02/03/2018, but up to 13/03/2018, we have not received any items. The Salerno Genuine...

Magnamail / garden - solar koala

Jan 22, 2018

I bought a Solar Koala for a gift for my partner as he really likes them and they have all bee bought with you. When this one arrived it didn't work so we left it to charge out in the sun with all the others, after 5 days it still wasn't working, i would like it replaced please as it was a...

Magnamail / short time to collect prize and no emergency system in place

Jun 13, 2017

I have rung up to place an order. I asked when the prize of money was being drawn and told it was mid July. I stated that I would be in Britain until returning 19th August. I offered to provide a phone number here in Hopetoun. I was brushed aside and I was not available from within a...

Magnamail / Golden privileges

Mar 14, 2017

I thank you very much for the opportunity of getting something out of the MC02NZ catalogue and promising a free gift valued $25. That's all good but you don't stock anything over the size of 20 so I miss out on buying anything. I also get a bit annoyed when you send notification of me being a... / Ripoff/scam lies

Oct 14, 2016

sir, I an sick of receiving your mail stating that i am so close to winning prize money an i am the exclusive person that has the number since 2003 as a member. and not once have i received any money, only cheap jewellery all the time . and why should i order anything if i am in the...

Magnamail / Products in general

May 21, 2016

The first time they said l was a winner l received a cheap bracelet not worth 20.00, then l received a cheque for 20.000 thousand for e to sign and send back with my order which l did my order was for 39.00. I'm on a pension and if this is a scam l will not be ordering again knowing l will never win.

Magnamail / Lucky Spinner

Dec 21, 2015

With my order I received a Lucky Spinner voucher instructing me to log into This only brought up a list of Magnamail sites - none of which were for the draw I had a "lucky number " for!

Magnamail / I won 25K, yeah right!!

Oct 13, 2015

Today I received a golden coloured envelope in the mail stating I won $25000 (this wasn't addressed to anyone). All I had to do was scratch the silver panels and what ever matches my "Lucky number" means I won that prize and then I have to order from their catalogue to claim my prizes. Of...

Magnamail / Q601 Spring Garden Hose

Sep 13, 2015

I bought the hose shown above, because of being a coil hose, I was going to have less trouble, with tangling, putting away, etc. The end that goes into the taps, is too big, and I can not use it. Do you have an adapter that I can use, otherwise, it was a waste of money. Please let me know. Thanks/Maria

magnamail pty ltd / They scam people and better don't provide any info to them

Apr 23, 2015

I received the letter from the company Magnamail Pty Ltd. It was mentioned that I won large sum in the lottery. I was really surprised, but decided to check this company. When I opened the Internet, I found that these ### scammed people like this. I haven’t won, but they wanted to...

Magnamail / $25, 000 winner


Its a scam, seriously are they really going to fork out all that money??? The same catalogue you received is the same catalogue they send to every mail box in the country. Its just a scam to boost their sales and get more people to buy their products and most people being so desperate will...

Magnamail Pty Ltd. North Ryde / Non Delivery Order No: 74712


On February 1st I placed an order for:- D 315 BUY ONE GET ONE FREE--Size 34. Today Feb11, after making a phone call and waiting 35 minutes to receive an answer, I was informed that the item was unavailable. Why was I not advised of this so that I could make alternative arrangements. The...

Magnamail Ltd / Letters send in mail box about winning


HI there Im complaining about a letter from the mail saying that you have won one off this four prizes and then it says, order know, to find out what you have won, then I went with my husband and make an order, plus send it to them and then waitted about 21 days to receive it, then after...