Bathtubs Plus’s earns a 1.0-star rating from 0 reviews and 3 complaints, showing that the majority of customers are dissatisfied with their purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Disappointing Experience with Bathtubs Plus: Outdated Sump Pump and Poor Warranty Service
I bought a sump pump from Bathtubs Plus through Amazon, but I gotta say, I was pretty disappointed with the whole experience. The pump they sent me was old and outdated, and even though it was supposed to come with a 3-year warranty, it crapped out after just one year. When I tried to get them to honor the warranty, they basically told me to go pound sand. Not cool, Bathtubs Plus. Not cool at all. I wouldn't recommend this company to anyone.
Disappointing Customer Service Experience with Bathtubs Plus
I recently made a purchase from Bathtubs Plus and I have to say, I was not impressed with their customer service. I ordered a shower door because their prices were really cheap, but unfortunately, I had a lot of trouble getting in touch with them. Whenever I called, I would just get an answering machine and no one ever called me back. The message on the machine told me to send an email, but even when I did that, I never got a response. It was really frustrating and I felt like I was being ignored.
After reading some other reviews, I realized that I wasn't the only one having these issues. It seems like a lot of people have had trouble getting in touch with Bathtubs Plus and have been left feeling frustrated and disappointed. I would definitely recommend staying away from this company if you're looking for good customer service.
In the end, I actually ended up finding the same shower door at Lowe's for just $40 more. While it was a little more expensive, it was definitely worth it to me to have a company that I could actually get in touch with if I had any issues. Overall, I would say that Bathtubs Plus is not worth the hassle and I would recommend looking elsewhere for your bathroom needs.
Poor Customer Service and Possible Security Breach at Bathtubs Plus
I bought a vanity from Bathtubs Plus (bathtubsplus.com) and it took two weeks for them to deliver it. I tried calling them but no one answered or called me back. I finally sent them an email and they responded. But even after three weeks, I still had trouble getting in touch with someone. Then, I found out that my credit card was hacked not long after I placed my order. I don't know if someone at Bathtubs Plus did it, but I cancelled my card and my order.
Is Bathtubs Plus Legit?
Bathtubs Plus earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Bathtubs Plus has claimed the domain name for bathtubsplus.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Bathtubsplus.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Several positive reviews for Bathtubs Plus have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Bathtubsplus.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- The website belonging to Bathtubs Plus has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- We conducted a search on social media and found several negative reviews related to Bathtubs Plus. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Overview of Bathtubs Plus complaint handling
-
Bathtubs Plus Contacts
-
Bathtubs Plus phone numbers+1 (518) 952-1375+1 (518) 952-1375Click up if you have successfully reached Bathtubs Plus by calling +1 (518) 952-1375 phone number 0 0 users reported that they have successfully reached Bathtubs Plus by calling +1 (518) 952-1375 phone number Click down if you have unsuccessfully reached Bathtubs Plus by calling +1 (518) 952-1375 phone number 0 0 users reported that they have UNsuccessfully reached Bathtubs Plus by calling +1 (518) 952-1375 phone number
-
Bathtubs Plus emailssales@bathtubsplus.com99%Confidence score: 99%Salesservice@bathtubsplus.com98%Confidence score: 98%Support
-
Bathtubs Plus social media
-
Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 07, 2025
Re-Bath
33 reviews
New Bath Today
12 reviews
BathSelect
6 reviews
National Bath
1 review
Independent Home Products
1 review
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!