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On January 11, 2024 in Longs Drugs in Mililani Mauka, Hawaii, a worker told us we are no longer allowed in the store. They said some customers accused of us putting things in our bags, possibly stealing, on several occasions.
We never stole anything from that store and we're frequent customers.
Probably the other customers saw us fixing our bags since we usually carry more than one bag. While fixing our bags, the other customers thought we were stealing items.
How stupid to make a complaint about us without proof. Did they have camera footage of us stealing? No proof at all. The store just took other customers complaints against us.
We shop at Longs Drugs all the time, now we feel it's a terrible place to shop if we get kicked out of the store without legal proof. That's bad customer service! Be careful of roving eyes at Longs Drugs-Mililani Mauka, Hawaii, they might accuse you of theft, without proof!
Claimed loss: Loss of trust from the workers, while shopping at Longs Drugs.
Desired outcome: Apology for wrongly accusing us of theft. Lift the ban and allow us to continue shopping in that store (CVS/Longs Drugs in Mililani Mauka, Hawaii).
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