Longs Drugs

I almost had a nervous breakdown using your machine. I love this store, been coming here for 14 years - what's up with the robots? First, it is at volume level 10. Then, when I hit finish and pay, it said "scan your coupon" - I did, and there was nothing deducted. The helper explained I needed to put the coupon in the slot. I did that and still, the balance stayed the same. I told him "forget it!" and was walking out the door when he said "wait, the total went down" I'm sorry, but why doesn't the total go down as soon as you scan the coupon? I'm not usually angry by 9 am, but I tried 4 times to get this thing to work and when I asked to use a regular cashier he said she was on break - You don't have more than one cashier?

On 4/02/2021 at around 8:11pm at longs drugs store #09877 in lahaina Hawaii 96761. I was simply trying to send money through Money gram making a business transaction which I have been making these same transactions for over 20years at this same longs store. When trying to make this money gram transaction I was told by a longs worker by the name of Ana that I was starting trouble and she doesn't have to service me and told me to leave the store now! I was confused on why she thought I was starting trouble when all I wanted to do is send money off through Money Gram. The only reason it could possibly be is because of the color of my skin. complaint #S-3264736 with Longs drugs store corporate office for references.