SUBMIT A COMPLAINT

Long Island Rail Road [LIRR]long island railroad

1
P Nov 19, 2019

I am writing this complaint as I stand on my 50 minute train ride home after a hard day of work like I did yesterday, and the week before. As a frequent customer for over a decade, who spends over $5000 annually on transportation, I am OUTRAGED. We did not have this problem until you took away our 2:00 train from Pennsylvania station to Hicksville. The 2pm train was crowded enough, now you are forcing double the amount of people to cram into one train. These poor people, including women and children, are forced to stand for their entire commute. Which they payed top dollar for. And as the price of a train tickets continue to rise, how come the quality of service continues to diminish? It is absolutely shameful and I demand an explanation.

Post your comment