the taste of the tea has changed for the worse. is not the same nor as good as before. Clearly, since the recent change in company ownership and subsequent redesign of the entire brand, etc, since 2025, the new owners have changed the actual tea in their product - surely to cut costs and thereby increase profits. What they have thereby actually done is to sell a different product while using the 100plus year brand original history as te same. Its not the same. Its an inferior product. Its a fraud. Unfortunately the new owners don't understand that trying to pass off an inferior product will destroy the brand and cutoff lifelong loyal multi-generational family customers. They violate the trust f customers. The new product tastes bad. Cutting costs by using inferior tea grades and anything different than the original historical product is completely and utterly unacceptable. Your customers notice and are not dumb. Return and restore the product to its original form or lose 100 years of brand equity and see how an inferior new product gets you less and less through time. An inferior and different product will lose market leadership and become increasingly lss relevant to the markets customers - tea drinkers. Case study in poor business management.
Desired outcome: restore the tea to its 100 year original quality composition
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