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CB Photo Services Lifetouch Complaints #2-21
Lifetouch

Lifetouch review: The photographer attitude and performance

T
Author of the review
5:00 pm UTC

Mary Queen of Peace School Picture Day 09-18-2023.

The photographer grabbed my sons shirt and folded the flannel one side over the other and snapped his picture. My son was supposed to wear the flannel open showing his under shirt. The school and lifetouch continue to disappoint picture day. The school does not consistenly implement a standard policy on wardrobe nor do they consider the financial upbringing of children. The photographer has a poor attitude and a lack of energy or compassion. Lifetouch has messed up my schol pictures on several occasions. Lifetouch photographer need to be trained on policy and job description because touching the children or their clothing is NOT part of the job. Please provide training to your photographers. They should NOT be touching the children. Please also advise your staff that they are photographers NOT policy reviewers or writers. The job of a photographer is to capture the picture. NOT enforce the wardrobe or touch children.

Desired outcome: Please provide training to your photographers. They should NOT be touching the children. Please also advise your staff that they are photographers NOT policy reviewers or writers.

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  1. Lifetouch Contacts

  2. Lifetouch phone numbers
    +1 (800) 736-4753
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    School K-12 - United States
    +1 (800) 653-3373
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    Preschool - United States
    +1 (800) 736-4775
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    Prestige - United States
    +1 (800) 736-4761
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    Yearbooks - United States
    +1 (800) 244-4373
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    Sports - United States
    +1 (800) 505-9496
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    Commencements - United States
    +1 (888) 313-1746
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    Church - United States
    +1 (800) 597-6453
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    JCPenney Portraits - United States
    +1 (866) 457-8212
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    School K-12 - Canada
    +1 (888) 676-1647
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    Prestige - Canada
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  4. Lifetouch address
    11000 Viking Dr., Ste 400 W, Eden Prairie, Texas, 55344-7242, United States
  5. Lifetouch social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 27, 2026
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Lifetouch Category
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