Lidl Digital International — overcharging
I am an English visitor. I have just returned from shopping at your store in Veliko Tarnovo. After unpacking my groceries and checking the reciept, I noticed that I was overcharged. Among other things, I purchased 6 cans of Baked Beans. But I was charged for 15 cans. How can this happen? Something is wrong, either with your staff, or with your checkout.
This was sent to [email protected] - Along with my reciept.
I recieved this in reply - We would like to offer you a refund to the value of BGN.
No mention of how much refund...
When I queried this, I was told that the manager is in the shop now.
Am I really expected to rush up to the shop to collect my refund (of whatever it is) right now?
I have already been inconvenienced enough.