I also received a sms of us dollar 2.8m
I also received a sms on the 10 of Agust 2009 I there for stating that I have won the Us Dollar Worth 2.8m with a refrence No 2FiFa 69/2010 and o to claim.
I thought I won somethngs from you, But thank you keep me posted.
The complaint has been investigated and resolved to the customer’s satisfaction.
bridge of verbal agreement on account
A Lewis sales man phoned me and informed me that I had credit available and I should come and buy. I told him that at that moment I was not in a financial position of paying an installment, so I could not buy at that moment, he persuaded me, but I told him I could only start paying on the 15th May 2009, he told me that is not a problem, that will be arranged for May month as the products were on sale at that point. The contract said installment is due 1st April and he said they will change it on the system and therefore I should not worry about what the contract says and he assured me. I signed the contract on 23 Feb 2009 for a sleeping couch and a washing machine for an installment of R530, 00 per month.
During April around the 20, I went to remind him of the agreement and he said he had forgot to fix the payment date on the system, so we talked to his manager, who mentioned that I cannot expect to pay 2 months later and I explained to him that I did not invite myself, they phoned me and I told them my condition before I agreed to buy and he said the problem will be fixed when I pay my first installment. So my account was in arrears with the first month (April) and when I paid my 2nd installment it was now in arrears with R1032, 00 not R530 of 1 month anymore. The problem has still not been fixed and my account is accumulating arrears for their negligence and after promising me to rectify the problem.
The complaint has been investigated and resolved to the customer’s satisfaction.
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Lewis Group Contacts
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Lewis Group phone numbersClick up if you have successfully reached Lewis Group by calling 800 228 444 phone number 3 3 users reported that they have successfully reached Lewis Group by calling 800 228 444 phone number Click down if you have unsuccessfully reached Lewis Group by calling 800 228 444 phone number 0 0 users reported that they have UNsuccessfully reached Lewis Group by calling 800 228 444 phone number50%Confidence scoreCustomer ServiceClick up if you have successfully reached Lewis Group by calling +27 860 000 272 phone number 10 10 users reported that they have successfully reached Lewis Group by calling +27 860 000 272 phone number Click down if you have unsuccessfully reached Lewis Group by calling +27 860 000 272 phone number 4 4 users reported that they have UNsuccessfully reached Lewis Group by calling +27 860 000 272 phone number43%Confidence scoreSharecall
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Lewis Group emailscustomersupport@lewisgroup.co.za100%Confidence score: 100%Support
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Lewis Group address53A Victoria Road, Woodstock, Cape Town, 7925, South Africa
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Lewis Group social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreFeb 02, 2026
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1. they stole my money out of my account now i must followup
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I Virginia Nongamcingi Mhle bought a fridge by lewis store in Centane .I doing my monthly payment but I don't see any different in the payment.When I try to ask the ladies by the store the give me a right answer.They told me if I don't do the payments they will collect the fridge that's all the promise me
I bought tv stand and dinning room suite from lewis store last year December i have been informing them from December till today but they dont want to chznge this faniture i pay for these i terms every month every time when i contact the store they always say they will get back to me and they never contact me.
It's a month now I have returned the product . How long does it take to be refunded if you returned the goods as I bought it on cash.
I have a brackenfell acc no [protected] under which I make EFT payments for the last 3-4 years. The branch closed down and my acc apparently is with Kraaifontein now with a new acc no. I am still paying under the original acc no for which I signed a contract. Now I am r6500 in arrears as lewis is not doing their work in allocating the payments!
Acc no [protected]
I am a client for 5 years already and pay my account EVERY month. After the Brackenfell store closed I am in arrears R4129. 25 all of a sudden and therefore affecting my credit record. Can someone please sort out my account failing which I will take the matter further. Thank you.