The complaint has been investigated and
resolved to the customer's satisfactionResolved LensCrafters — fraud and cheating
resolved to the customer's satisfaction
LensCrafters sucks----that is the lesson to be learned here. My husband has been working for LensCrafters for a long time and keeps getting the shaft for various reasons.
Let's talk about paid-time off. It's September and I took a week off in the earlier part of the year. I wished to take a PTO day last week due to inclement weather that passed through town and closed the whole city down. In fact, everyone put in for a PTO day. When I got my check, it was short by a day. So was everyone else's. The company claims that nobody can take a PTO day until it is earned. This is interesting because this policy changed sometime over the last two years, but the company failed to send out a memo or anything. Evidently, everyone in the company was raising hell, and the company HR reps basically said, 'too bad.' So, at the end of the year, when the busiest season rolls around, guess what? All of the LensCrafters employees will be on vacation because they have EARNED IT BY THEN. Ha ha. This company sucks. I've never heard of such a thing. If you have 80 hours of PTO, you have 80 hours! No ifs ands or buts!
What a joke.
On top of that, the company keeps laying off people because it says they are in financial troubles, but the company execs are still flying high in their company jets and are partying like rock stars. Meanwhile, hard working employees like myself have fought tooth and nail to get a decent pay raise. In fact, last year they gave me less than a TEN CENT pay raise. What an insult. If I wasn't in school right now, I'd quit. Pathetic.
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