The complaint has been investigated and
resolved to the customer's satisfactionResolved Lennar Homes — Poor construction and warranty policy
resolved to the customer's satisfaction
We purchased a home that is just over 4 years old built by Patriot/Lennar Home Builders. Three wks. ago 4 shingles blew off the roof which caused a leak. We tried to get coverage from the warranty company Lennar provides with their homes but were told it was not a structural issue and we would have to handle it ourselves. We hired a very reputable roofer who after making the repair explained that it would happen again because the roof was poorly constructed from the beginning using plywood that was bulged and that caused the shingles to lift and then blow off. I then called the builder to tell them that the roof was incorrectly installed from the beginning it was an issue of poor quality control that needs to be repaired so we do not experience any further problems. They refuse to except responsibility and make it right, they will not return my emails and calls. Several other neighbors have also had problems getting this builder to stand behind their product when problems arose.
Nothing was ever done by the company to resolve complaint but I wish to remove it.
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