Ordered the Cloud Power Reclining Leather Sofa or Set With Power Headrests on March 2, 2025 and paid a deposit of $1,398 (I have the receipt). Was told delivery would take 12-16 weeks. I called a few weeks ago to see where we were at in the timeline and the man asked if I'd been receiving the weekly email updates to which I said, "No. No emails except the deposit receipt." He seemed surprised but said, "Okay, just give us a call in about a month to check in. I told him that wouldn't be a problem. I just went to the website to give them a call and saw the message at the top of their page that they're going out of business! I immediately called and left a message. Based on the other complaint here for practically the same issue, I'm now freaking out I've lost $1,398! Please help.
Claimed loss: 1,398.00
Desired outcome: The sofa delivered (will happily pay remaining balance) or a refund of our paid deposit.
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