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Lean Muscle X
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Lean Muscle X Complaints 25

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8:59 pm EDT
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Lean Muscle X Don't fall into their free trial fraud

I ordered a free trial from them and at first it charge only $1.95 right away for a month supply. Then a few weeks later they charge 80 something on my credit card. I called my credit card, (VISA). They couldn't do anything for it and can not prevent the future charge. One of the VISA customer service told me to write a hard copy letter to England, (The factory of Lean muscle X). What's the point? The distributor is in USA and she gave me that suggestion, and VISA can't refuse the future charge from that scam company, and I can't just close the account to get away from it. I worn you guys who think it's a great deal for free trial from this company; it's actually a fraud.

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ash27
Hereford, GB
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Jun 03, 2013 12:48 pm EDT

i fell for the trap of free trial, and the other week they took 84 pound out my account i reported unusually activity on my bank account to my bank i had to wait for the funds to leave my account before they disputed it, (got all the funds back and email of apology from lean muscle). then on 2/6/13 they have basically emptied my bank account no i goin through the process again. but believe you can get your money back just report fraud to your bank

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muchacha-grande
ES
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Nov 12, 2011 8:41 pm EST

hello all, they all use the forum to complaints of fraud but no one says if the results are real please someone who tried the comment beyond greetings. big girl.

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11:26 pm EDT
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Lean Muscle X contact

After ordering this supposedly phenominal product, (LEAN MUSCLE X) You have got 14 days to retract your subscription, but as there is no Email & the phone line costs a fortune it is near impossible to retract your subscription, so you are potentionaly stuck with a contract for a very long time.
Well guess what folks, if you send a retraction letter to their head office in london uk, by recorded delivery (registered post) then take a copy of the letter & proof of postage to your bank, your bank should canccel any future payments.
the address to send your retraction letter is...
Lean Muscle X
SUITE B29, HARLEY STREET
LONDON, ENGLAND
W1G9QR

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Andrew Bradley
Blackpool, GB
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Sep 19, 2011 11:08 pm EDT

My name is Andrew J Bradley and I wish to cancel my membership and any future orders of the lean muscle x product
Please contact me to let me know this is canceled at andahe@hotmail.co.uk

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Garry Singh
Woodridge, AU
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Jul 17, 2011 1:08 pm EDT
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Hi my is Garry Singh.3 weeks ago i gave a order for this product for free trail.They said on the add only shiping charges $1.90.But two days ago they cut $79.40 agin from my credit acount.I dont know why Can u teel me and give my money back plz.

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Peter. k. Thomas
Rhondda,Cynon,Taff, GB
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Jan 15, 2014 4:38 am EST

hello, i to was cote by this scam lEAN MUSLE X . Firs time was OK, but it did't work very well, but again i try it then i found out it was a scam.I got on to my Bank to cancel it be for thy could take any more money.I'm afraid you'l aft to put it down to [ EXPERIENCE ]

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TrickyDicky
Lincoln, GB
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Jul 19, 2013 7:36 am EDT

Do people really buy this sort of stuff online and feed it to themselves. You people really need to take care of your bodies you have no idea what these people are selling you, would you pick up dog dirt from the street and eat it? You have no idea what this stuff is or who you are buying it from. Next time you feel the urge to buy these sorts of products online put go put you head in a gas oven and be done with it. Unbelievable.

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terence bateman
Solihull, GB
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Jun 06, 2013 3:20 am EDT

This is a scam, you can not cancel by phone as nobody picks up; an answer machine keeps you on hold and you are charged premium rates which is an added profit to Lean muscle.
The first complainant above makes sense, do that otherwise Lean Muscle will continue to collect monthly subscriptions and you will not get reimbursed, I know this from experience.

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madenyika500
Birmingham, GB
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Jun 05, 2013 7:09 am EDT
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Warning these people take money out of your bank account without your agreement. They are dodgy you are warned!

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madenyika500
Birmingham, GB
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Jun 05, 2013 7:07 am EDT
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these people are ripping off people of their hard earned money. I completed a free trial and they charged me £1.99 for postage. 2 weeks later they took out £84.00 from my bank account. I advise people not to fll for this scam.

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paulo loureiro
nottingham, GB
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Feb 01, 2012 9:31 pm EST

i also paid $1.99 and you charge me £62.98
and also I get a new bill with more £62.98 from
08/01/2012 and I want my money back
please contact me pajo666@hotmail.co.UK

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romain guilbert
FR
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Jan 30, 2012 2:34 pm EST

hello,
I attach the email to cancel my membership I do not understand why you took me 68 euro on my account please ! m'envoyé an email to my address @ hotmail romainGUILBERT. fr me to confirm my cancellation here is the this control number 180299

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lukas6666
liverpool, GB
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Dec 03, 2011 8:29 pm EST

I also so I had paid $ 1.99 and took me 14 days I went paund 54.91 to my bank and arranged with them a message they sent to the canceled this product and I have to wait 31 days to return my money back! I propose to change the card and account numbers and sort codu and will be well

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3:22 pm EDT
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Lean Muscle X CANCEL ORDER

I ORDERED A MONTHS FREE TRIAL FROM THESE PEOPLE AND I WANT TO SEND IT BACK BECAUSE I DO NOT WANT IT ANYMORE AND BEFORE THEY CHARGE ME MONEY FOR SOMETHING I DONT WANT BUT I CANT GET THROUGH ON THE PHONE OR HAVE A EMAIL ADDRESS FOR THEM CAN ANYONE HELP ME

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Jouveaux
FR
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Mar 13, 2012 9:04 am EDT

I would want that lean muscle X stop sending me their products and that they stop taking from my account. And what he dive me of the site. my address mail is poisson.rouge 27@live.fr
My name is Jouveaux Thomas
My address is 6 Parc de la Saâne
76130 Mont Saint Aignan
I could have an e-mail of confirmation of deregistration in the email address quoted at the top thank you

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Zee Mahi
US
Send a message
Sep 26, 2015 3:41 am EDT

I don't why you guys are charging me money when I not receiving any type of Medicean. I don't know who use my card & getting medicine. I try to talk to my bank. They told me to contact to you. But no one responding to emails.
Last transaction again they charge me 143 dollars on 17 September.
I m sick from last one month on bed I just my mobile now and check the hole transcations you are changing me money bloody whole year.more then a 1500 dollars you charge me.
I stop my card but still you guys are charging me I don't know how you guys a getting money.
I really need a help regarding this please
I need my money back please
Stop charging me please
I can send you the transcation number as well

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fredsieg01
NZ
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Aug 29, 2015 3:06 pm EDT
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i would like to cancel my order.

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fredsieg01
NZ
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Aug 29, 2015 3:02 pm EDT
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i would like to cancel my order and stop take money from my account.. my address: 81 chewings road, mossburn, lumsden, southland 9730 New Zealand.
my email add: valenciasiegfred@yahoo.com

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RMlyczynski
IE
Send a message
Mar 16, 2015 3:25 pm EDT

I would like to cancel my order.Why you take money from my account! My adress 18 Tara Court Road Navan Co Meath!

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galaan
FR
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Aug 15, 2014 3:41 am EDT
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Bonjour je souhaiterais arreter mon abonnement juin voiture de muscle de plomb je n ' avais prie qu'un Commande et J ' ai non Prélèvement Tout les moi et J'en ressoi . L ' Adresse d ' Expédition HNE au 62 rue Notre Dame 50160 Torigni sur Vire . Mon Adresse e-mail Est -Nicolas aze@hotmail.com

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Stu sambells
Stoke-on-Trent, GB
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Jan 28, 2014 3:00 am EST

I would like to cancel my subscription to muscle core x please my address is
Mr Stuart sambells
232 tunstall road
Knypersley
Stoke-on-Trent
Staffordshire
St8 7ah

Can you send me an email so I know that my subscription has been canceled and that I won't receive your product anymore

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Jouveaux
FR
Send a message
Mar 13, 2012 9:09 am EDT

Bonjour je m'appelle Thomas Jouveaux je voudrais que Lean Muscle X arrête de prélever sur mon compte et arrête de m'envoyer leurs produits.
Mon numéro d'ordre est: 1-213302
Mon adresse e-mail poisson.rouge27@live.fr
Mon adresse: 6 Parc de la Saâne
76130 Mont Saint Aignan.
Pourrais je avoir un mail de confirmation a mon adresse poisson.rouge27@live.fr
Merci

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Saimone
Brisbane, AU
Send a message
Jan 04, 2012 1:45 pm EST

Has anyone that has posted a "cancellation of order" for Lean Muscle X had an outcome?I've emailed them on many occasions to cancel my order and it still keeps coming, If your reading this Lean Muscle X learn to reply to your customers when we are trying to contact you on your email function on your website, I want my order cancelled asap my details are: Saimone Nelson, 2 Melinda St, Camira 4300 Qld Australia.

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Albajama
Hahira, US
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Jan 05, 2012 5:24 pm EST
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I ordered the trial of LMX the day after Christmas and they said it would ship here within 5 days. It's been almost 2 weeks and I have yet to receive anything and the 2 week return limit for the trial is about to pass which means I'll get charged for receiving NOTHING! I've contacted the customer support number but I either get the busy signal or someone answers and hangs up right away. I demand to have no charges on my card once the 14 days are over or else there will be more than just a simple complaint. My details are:
Matthew Vieth
7367 Union Road
Hahira, GA 31632
Order ID: 167617

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10:29 am EDT
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Lean Muscle X scam

my name is kirk mahon i brought into the trial for the above product, i sent the company an email to tell them i wasn't interested in a subscription for their product. Then i check my account and i have been charged even though i emailed to say i wasn't interested.
after researching them i found out this has happened to a lot of people.
Be careful this doesn't happen to you.

Read full review of Lean Muscle X and 60 comments
Update by kirk mahon
Sep 20, 2011 6:17 am EDT

When I rang this number from the uk [protected] I got hold of them. They told me I wasn't on the system after checking my details, they continued to charge me as I didn't no my online order id number. I checked through my emails and found it, I rang them back told them it and they funnily enough found me on the system and told me my membership was canceled. I also reported them to my bank as a faud company so they began to start proceeding incase this company tried to take more money. If you do this with your bank you can dispute further transactions and get your money back, if you just cancel your card they can still get money, you must do as iv said. Hope this helps

Update by kirk mahon
Apr 18, 2011 11:01 pm EDT

Well in their terms it tells you to go on a site called something like 321 assist or something like that, best thing you can do is contact your bank and they will sort it but it takes 30 days and you can still get charged in this period, it's a massive scam and loads of people have been caught sadly. Hope this helps

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eli kong
Birmingham, GB
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Mar 06, 2014 10:41 am EST
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Hi everyone, I will like to share my story about these two products. It's kinda long can't help it, but my story could help you if you're caught up in this stinky business like me.

I've purchased Lean Muscle X and Test Force Xtreme the trial products last Sunday night which was around 8pm+ and that was because of this reason 'oh man there's a trial so it seems reasonable to just try' and at first I got a lil wary when after you click on the free trial it brings you to the page where you needa pay for shipping. The price is 1.99£ so I thought it wouldn't hurt to just pay for it. So I paid with my debit card.

Then after that, I looked at other people's comments about these two products and then it turns out that it's a scam, many people have testified that their bank account's been charged continuously without them knowing. So yeah I've look into many websites about these discussions including here and alarmed I wanted to cancel my subscription immediately but at that time it was Sunday night, the telephone line's closed so horrid I couldn't even sleep. I forced myself to do my assignments all night long and determined to call them first thing in the morning.

Their phone lines are open from 9am-5pm onwards from Mon-Fri Greenwich Mean time. I've called every single '0808' number stated on my confirmation email, from their website and from any discussion websites that people recommended to call. None of them ARE available which is a ###ing wonder. Thankfully I found this blog,
http://vulpesmax.blogspot.co.uk/2013/01/lean-muscle-x-scam.html looked at one of the comments that have stated a phone number 020-[protected] (CALL THIS NUMBER. THIS IS THE ONLY NUMBER YOU CAN GET THROUGH, in my case twice smoothly). So I called that number.

A guy talked to me and I said to cancel my subscription and without hesitation he helped me to do it, told me it's cancelled, sent me a confirmation email and a bloody another email with a RMA to RETURN both products unused to this following address:

Lihovarska 1060/12, Liben, 190 00 Praha 9, Czech Republic

And his instructions were 'return these products within the 14 days after your subscription.'

He estimated that I should be getting my products 7 days from Monday (03/03/14). Now to ###ing return these products to Czech Republic isn't that gonna take more than 7 days to reach them? I don't even understand why they don't have their own branch in the UK. or even the US.

And of course after calling that guy, I immediately call my bank to dispute any transactions of that company just for precaution; since I've also seen deadly comments about people still getting charged EVEN AFTER THEY CANCELLED their subscription.

Printed out whatever evidences of the subscription, screenshots of the purchase, the website of those products even my confirmation emails etc, I went to the bank, told them my problem, they said they will help if any transactions are started to be taking out of my account. I've also changed my debit card for a second precaution. I've never withdrew any money or check online on my transactions after that and waited for 2 days for my new card to arrive.

It's Thurs 06/03/14 today and I received a new one. Immediately I look online to check my balance and what do you know, I've been charged 1.95£ each for both products without me knowing which in this case, IS NOT THE EXPRESS SHIPPING PRICE, (express shipping price is 1.99£) I printed out that transaction part that's been taken of my account and immediately went to the bank again. Talked to a bank person and guess what? He was also caught up in this product business as well like last Sept so he advised me to call this company again, talk to them about my transaction issue and if they say 'NO' to refunding you your money then the bank will have the utmost right to refund you the money and block them from your account permanently.

And thankfully I've changed my card immediately because when the bank guy showed me my transactions it was stated that I've been charged over and over again 1.95£s since Monday.

So I did his advice, talked to another guy on the phone whom he told me that the two 1.95£ that was taken out of my account was before I talk to his colleague (which I find out from him was Daniel, this name could help in case idk) on Monday. It was a ### excuse to me because all I told him was 'I was never expected to be charged for 3.90£ when Daniel told me that I will not be charged any further for anything.' And I did tell him that I am gonna send him back the products immediately after I received it. He argued further saying that no customers ever asked for 3 pound refund and the transactions started since Monday 8am and I've called Daniel to stop the transactions since 9.40+am. That rages me and then I tell him that their ###ing phone lines only start to operate since 9am and on 8am I've called and it wasn't available. So he finally gave in and said that I can keep both products once I received them as a compensation for being charged 3.90£.

Even though it was only 3.90£ money is still money. The deal was that you received a free trial, and bascially it means that ITS FREE, AND YOU DON'T HAVE TO PAY FOR IT, IT'S JUST TESTING. The only thing that you would be charged for is the shipping, which maybe you have to make do with that. But other than that you are NOT supposed to be charged each 1.95£ that they are going through in your account but they can still get away with that, because basically after you paid for shipping you are 'officially' signed up with them and you are to be charged automatically on a monthly basis which is stated on their fishy terms and conditions that is unclear, and not even shown legit like apple terms and conditions products. That's their stinky strategy of making money.

And before you make any purchases of that next time, be sure to do research on it first; like seeing discussions on blogs etc. If the majority says it's fine then it's fine. If it's not, walk away from it, and celebrate because you just save yourself from being scammed.

I won't say whether Lean Muscle X and Test Force Xtreme works as I haven't received the products yet, but to me they're still protein supplements for muscle growth. If the products have perks I'd buy them but not to be charged all the time. So the safest way is to buy from supplement stores outside like GNC or online like ebay amazon etc. The most important things for a gym guy is still proper workout, meat, milk, eggs and pasta.

And for the people who's been charged drastically than in my situation... I'm sorry it happened to you guys but your stories had help people like me before getting further scammed. So I hope that this naggish testimony of mine will in turn help others to not even be involved in this business at all.

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spike5683
Fort Worth, US
Send a message
Sep 12, 2011 4:58 pm EDT

I ordered Lean Muscle for the free 14 day trail. The terms and conditions I did not read because I thought it was standard, that is my fault. The reason I am taking fault is because on standard orders your 14 days start from the time you receive the product, however, this company start the 14 days from the time you complete the order. I feel this is wrong because that is not a 14 day free trail it takes about 3 to 4 days depending on where you live and in some cases it can take the entire 14 days to receive the product which is miss leading the customers to think that you will have a full 14 days to try out the product, but they they say to get a full result of the product you will need to take it 90 days. I ordered mine on 08/26 and my 14 days started that day until 09/09 and my card was charged $84.71 that would be for the entire 14 days. This is wrong because if I get 14 days free why am I charged for the full 30 days. They should have only sent out 14 days of product and not 30 days this is how they get you. Because in there terms and conditions it states that you will not get a refund if the order has already been ship, and because they already send out 30 day supply, they should only be charging you for the 16 pills and not for the 30. This is a scam do not believe that you are getting 14 days for free, once you order and they send it out and you cancel with minutes of the order they will charge you for th 14 days because you cancel doing that time.

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Konzi 94
Newport, GB
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Mar 19, 2013 5:19 pm EDT
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The free trial is supposed to be a scam and they frequently keep sending you more products and charging you! Could you please stop this! How?

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livewire1946
Newcastle upon tyne, GB
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Oct 07, 2013 10:12 am EDT

I agree with all this. This company is evil and every thing about the ordering, free trial etc is wicked. They are also known as, 'liftglopro', 'liftglowpro' and lift and glowpro'. Free trial for fourteen days? but if you are not happy with the product it has to be returned to Prague, Czechoslovakia within those 14 days. Impossible! But by that time they have screwed you for an amount of £84.71. In my case i ordered a free trial of lean muscle for the simple reason that after a neck operation I couldn't use my left arm and the muscles were wasting away. i thought this would help. However, unbeknown to me they also charge you for Test force extreme. I neither asked for it nor did i need it ( when i found out what it was!). At present it is in the hands of my bank who are disputing this under the chargeback scheme. There are hundreds of people see and variants on the internet who have been misled by this company who incidentally keep changing their addresses.

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Jpb007
Grantham, GB
Send a message
Sep 15, 2013 11:25 am EDT

I have recently purchased the free trial lean muscle x and test force extreme and have read this is a scam, I would like to cancel my order but I cant find anywhere to do it. Please can you send me contact details so I can cancel subscription thankyou

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H.Car
TanLan, GB
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Aug 04, 2013 6:36 am EDT
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So glad I have found this site ordered my free trial on Friday after reading this I have contacted my back just now (HSBC) they confermed that they have took the £1-99 for postage plus they have took another £1-95 with out me knowing my bank have said they will stop any more moneys going out

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Mark.T1982
Milton Keynes, GB
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Aug 01, 2013 10:24 am EDT

Thanks all for your reviews, I did the same, got charged 4 lots of delivery charges, even though the two came in one package. The pills were not working so I decided to call them to cancel otherwise they would automatically start charging. But I cannot get through on the number they gave and no email is given. I contacted the bank today, they said as the company has my card number they can charge me whenever, so they have sent it to dispute, and I have to make them aware of any other payments against my account. I am assured I will get any money back taken. My advice would be for people to not get the pills and contact the bank if they have.

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Petethefeet
Glos, GB
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Jun 06, 2013 7:35 am EDT

Sighed up for the free trail and 1 hour later called them and cancelled the AUTOMATIC subscription. They emailed me saying no further charges would be taken out of my bank account. Two weeks later they have taken just over eighty quid from my account. Phoned the bank and they have kindly blocked any further attempts made to take my money from me. Called muscle x customer services who told me I had agreed to a 14 day trail period but they send 30 days worth goods. So you get 14 days worth free but owe them for the remaining 16 days worth of pills! DO NOT SIGN UP TO THE TRAIL! IT'S A SCAM FROM START TO FINISH!

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MominRabbani
glasgow, GB
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May 17, 2013 11:32 am EDT
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just ordered this "free trial" 40 mins ago - really worried now - what should i do?

iv called the bank to cancel the card - they say the £1.99 has shown as pending to come off - i dont mind if thats all they get to take - coz then its me who has defrauded them...but if not let me know what else i can / should do?

called the company - and clearly fraudulent - coz the woman hung up saying cant cancel until you receive the product

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MominRabbani
glasgow, GB
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May 17, 2013 11:05 am EDT
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wow - definite scam - just ordered it 20 mins ago - read your reviews - called to cancel - wont let me - and then hung the phone up.

so guys i have not yet received the product - only ordered it a few mins ago - WHAT SHOULD I DO?

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6:06 am EDT
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Lean Muscle X I have not resieved my order

I placed my order on 2/24/10 its been almost a month I have not seen or heard from "[protected]@gainmuslceandfitness.com" I have sent numoures emails even looked him up on who is.com they sayit a man by the name of Mark Jones ownes then site they gave an adress and phone #+44.[protected] I haven't tried it yet but intend too hope this may help!

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Mott1234
Orlando, GB
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Jan 25, 2023 1:03 pm EST

Bought one time purchase and got billed $126.87

For gummies I never ordered

I ordered not a trial but one time purchase.

Agree to terms did not say trial

I made shure that option wasn’t clicked.

They sent me gummies and more gummies and charged my credit card that I erased on web page.

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big jay
Dromore, GB
Send a message
Dec 06, 2009 9:39 am EST

Order items on the 26/09/09 and still haven't received anything, tried emailing loads of times but no reply. Never use this site find a site that isn't a SCAM.

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Ken1978
raegerg, GB
Send a message
Mar 25, 2010 8:08 am EDT

I Got my order today, only took them 18/19 days i had constant contact with Mark.

I recommend them.

Ken

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Ken1978
raegerg, GB
Send a message
Mar 25, 2010 8:06 am EDT

Got mine this morning =)

only took 18 days

Ken

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nickyk49
Glasgow, GB
Send a message
Dec 31, 2009 9:23 am EST

PLEASE DO NOT ORDER OFF THIS WEB SITE ITS A JOKE

NO DELIVERY..THEY TAKE YOUR MONEY HOWEVER!

###ING JOKE

Overview of Lean Muscle X complaint handling

Lean Muscle X reviews first appeared on Complaints Board on Mar 22, 2010. The latest review scam company was posted on Sep 1, 2013. The latest complaint scam company was resolved on Sep 01, 2013. Lean Muscle X has an average consumer rating of 3 stars from 25 reviews. Lean Muscle X has resolved 12 complaints.
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