Leaf Home Water Solutions review: Installed water conditioner

Late May 2026, Leaf Home Water Solutions (LHWS) installed a tank in our water line that was to raise the PH of our water. Original complaint was a ring around the toilets. Their salesman stated the water had a low PH and that was the problem. After a month, our dishwasher, along with all our faucets were getting a white coating on them. I called in to the service number and after 45 minutes a person answered. I was told someone would call me back within the day. No one called and the next day I called back, this time it took over an hour for someone to answer the phone. Again, I was told someone would call back that day. The companies regional service manager (Daniel) called back the next day. He set up an appointment for the following Monday to come out and check our system. Monday came and went and I had to call back the next day and again spent over an hour for someone to answer to answer the phone. Daniel did call me back later that afternoon and said he had arranged for someone else in the company to call me and explain Daniel could not make it that day. And he said he would come out 2 days later. A mechanic showed up who had only been with the company for 3 days and he was not sure what he was suppose to do. He had to call back to Daniel 3 times to do another water test which showed the PH higher now but the water extremely HARD (14). Daniel said he would have someone in corporate figure out what is going on and would get back to me the next week, no one called. I had to call Daniel back, and he made another appt for Monday 8/24 that he would come out. He did not show up, and did not call.