LBC Expressservice and staff

J Jun 02, 2019
This review was posted by
a verified customer
Verified customer

this complain of mine is for your branch in Sindangan Zamboanga del Norte Philippines. I would like to claim my parcel from Shopee and unfortunately they could release it to me because their reason that the person in-charge for it is having a day-off which I thought for this kind of business especially releasing goods are work for everyone in the counter no matter who's in the counter and in duty. It pissed me off because I traveled 20kms in the rain for just the parcel because they said it will return to the shipper if I am not able to take it after 2 days, besides my parcel is door-to-door delivery, hence my place is unaccessible for the service so I have to come to the LBC shop to take it myself.
Another thing, this lady working on that branch are too unfriendly for this kind of business, I've come to this shop twice for past few months to claim something, and both visit I have to tell them twice or repeating myself of what I want before any of them entertain me and passed me to this person and to that person that both of them sitting next to each other...too bad service both I encountered.
I wasn't able to manage to get their names especially the lady, I guess there's only one lady who were assigned there. she's thin and around 5 in height.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.