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Lawn Doctor reviews first appeared on Complaints Board on May 1, 2008. The latest review unauthorized services was posted on Nov 6, 2019. The latest complaint lawn service was resolved on Aug 24, 2017. Lawn Doctor has an average consumer rating of 2 stars from 33 reviews. Lawn Doctor has resolved 8 complaints.

Lawn Doctor Customer Service Contacts

142 State Route 34
Holmdel, New Jersey
United States - 07733

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Lawn Doctor Complaints & Reviews

Lawn Doctor unauthorized services

Homeowner has no control with services. They Dump chemicals without authorization and than send you a bill. Use to have call ahead with authorization to plan as have small children and animals, along with weather conditions, etc. They do not follow that and just come. They add all these services and expect payment for them whether you want it or not. Not all treatments are beneficial and should work better with the homeowner. People are pushy and nasty! Sketchy and not satisfied!

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    • Updated by bbbrexa · Nov 06, 2019

      Randolph-Roxbury-Mount Olive

    Lawn Doctor fertilization

    Bob and Kristen have zero experience in fertilizing lawns.in fact, they are not even licensed to do lawn applications. I don't think they could even pass the test... Another small business that doesn't care about anything but money...
    There were many red flags after being hired on. They actually hired me on for more money than their "stupervisor" and made me promise not to tell anyone. That kid must be mad. They had 4 employees this year before me, none licensed. They even made me do applications I am not licensed for. Its funny. They hire 10$ 18 year olds to do a job that pays 20$ an hour. They actually make us do 30 lawns a day. There is no way you can do 30 lawns a day and do a good job. Especially unlicensed.
    My work load was so much that I had to pee in a bottle. Even though state and federal regulations require soap and water before using restroom or eating. They don't care. They want to pay 100$ a day for 1700$ of work...
    So I am en ex employee, who was fired, for leaving windows down in truck while spraying 1 of 30 lawns daily. And for not spraying crabgrass. Its funny though. They never sprayed crabgrass at all until September. They will never treat the crabgrass or wild violet. Our work loads are too much. 1 hour a day travel and loading truck leave 7 hours a day work.in that 7 hours Kristen wants you to do 30 lawns and generate 1, 700$. 7 hours time 60 minutes is 420 minutes. 420/30 is 14 minutes. With an average of 5 minutes drive time Kristen wants 4 lawns and 250$ an hour, but only hires teenagers for 10 dollars an hour to keep 240$ an hour.
    Remember people. No one can do a good job on your lawn in nine minutes. Why pay top dollar for cowboys to rush through your lawn...
    My work load was so high I had to pee in a bottle everyday... Then they have the nerve to fire me. Nobody can fertilize and spray 30 lawns a day and do a good job. It is literally impossible.
    Use any company and you will have better results, and cheaper, they might even have time to spray your law... Hersch's, truegreen, even lush lawn. At least lush lawn doesn't charge 250$ an hour to drop off a ten dollar an hour unlicensed worker. I really don't understand how they get away with this. I will be contacting mrad Monday and tell them what is going on...
    I even got assaulted while spraying a lawn. I guess that's ok with them, making 250$ an hour while their employees are attacked... Bob wont even touch a bag of fertilizer without whining. So how the hell is he gonna treat 600 customers unlicensed.
    People like this are horrible people that do not deserve a dime...
    8500$ a week generated, I made 400$ last week.
    I'll be calling this week about their lack of licenses and making me do work I wasn't licensed for.
    They fired me with 2 weeks left in season to get out of paying me my end of year bonus. They aren't gong to hire anyone to replace me. They are going to send David to 30+ lawns a day, without spraying or blowing off a single property...
    Any company will do better because the techs are only required to generate [protected]$ a day... Lawn doctor wants 1, 700$ a day and pays the least of any company, using unlicensed downriver teen agers and charging a premium.

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      Lawn Doctor damaged property, no acknowledgment

      I have never been in a position to write such a review, until I unfortunately dealt with Chris Williams, owner of Lawn Doctor in Spokane, WA. As a customer of 3 years, they have provided satisfactory service; until they damaged my property and then they suddenly can't be reached. I was just days away from having a new, walkway project completed when Lawn Doctor came by to do a fertilizer application with both spray and granules. The new steps on this expensive project were made of an extremely porous concrete mixture. The next morning after the application, my beautiful steps had unsightly black stains. I immediately called Lawn Doctor and sent photos to Chris Williams. He responded quickly by sending someone out to clean off the stains. The solution that was applied had no effect on the stains, so I called again, left a message, and sent new updated pictures. I even used a power-washer the next day in an attempt to remove the stains, which also didn't work. From that point on, I did not receive any communications from anyone at Lawn Doctor after making numerous calls and emails. At the end of the second week, I finally received a short email response where Chris said he was looking into it
      the end of the second week, I finally received a short email response where Chris said he was looking into it and should have some answers later that day. That was the last time I have heard anything from him and now it has been more than a month. The stains are still obvious which prevents me from finishing the walkway project without sealing in their stains. I am disgusted by any business, much less the owner who damages a customer's property and walks away without a word or acknowledgement.

      damaged property, no acknowledgment
      damaged property, no acknowledgment
      damaged property, no acknowledgment

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        Lawn Doctor lawn doctor decided to cancel my service for no reason

        Lawn Doctor has been servicing my property years before I bought it from the previous owners. I purchased this home in 2015 and took over the current ongoing service of Mosquito guard all the property when this summer I call the office and Was told "oh it says here your service was cancelled"...???
        By whom I responded... by Dave. He'll call you back. I've been waiting for Dave's call for over a month now... anyways I'm spraying the yard myself...$10 bottle gets 3 sprays out of it. Huge savings over the $75 per treatment from Lawn Dr.

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          Jul 23, 2019

          Lawn Doctor — lawn doctor

          I have a complaint about lawn doctor. I have had their service for several years. After the last service I...

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          Jul 14, 2019

          Lawn Doctor — caught on video

          First they show up without notice and leave a bill for treatment service. The only problem they never treated...

          Lawn Doctor accountability/business ethics

          Lawn Doctor advertises "FREE Lawn Care Evaluation"
          However, the truth is that it is NOT FREE !
          When the evaluation is requested, a technician 'services' your lawn without your approval and submits an invoice ! Contacting the franchisee..you are informed the free evaluation ONLY is applicable when you PAY for the first service.

          BEWARE, be VERY CONCERNED about business ethics !!!

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            Lawn Doctor their weed killing abilities

            They tried to kill weed in my lawn, instead they killed my grass. A called the company they said they will be out to look at it. They never called me back. I called them and they said they did come out and said the lawn in not dead but will come out the following week to treat the lawn again...have not heard or seen them since.

            You can follow the detail on a Facebook page I created to track this nightmare https://www.facebook.com/LawnDoctorMalpractice/?eid=ARBU-wqNyX6iikZrmVfqullDaiH9d8DnHzgHwLeLLF-XD0TDMfy7yPs7z43V9CUhTGm6SePbHyeoydtY

            their weed killing abilities

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              • Do
                Donald shawn Jun 02, 2021
                This comment was posted by
                a verified customer
                Verified customer

                Send my money back please ...I got a legit company ganja-estates.com they are the best ..(ganja-estates. com) is the best company to deal with.❣💗❣❣

                0 Votes

              Lawn Doctor — lawn service killed our lawn

              We were using Lawn Doctor for a bit until they came out and killed a quarter of our lawn with chemical...


              Lawn Doctor — billing/servicing

              **BE VERY CAREFUL WHEN CONTRACTING WITH THIS COMPANY** PREPAID for annual services and called late September...

              Lawn Doctor — lawn treatment

              I got them this year for weed control but it was just the opposite. I got more weeds this year then the...

              Lawn Doctor — neighbors yard exposed

              My next door neighbor contracted with lawn doctor to spray his premises. There is an 8 foot cinder block wall...

              Lawn Doctor — weed control - my grass turn brown

              I called lawn doctor for grass maintenance and weed control. But you provide the 4 service in may, june...


              Lawn Doctor — lawn services

              7/10 - fourth lawn treatment done 7/13 - I noticed grass was starting to turn brown 7/17 - I had two...

              Lawn Doctor — lawn care upkeep

              This company does not hold its techs or management accountable for wrecking a lawn. I hired them in 2017 and...

              Lawn Doctor — lawn service

              When the company started we actually did get a nice lawn, we were very happy. Then one morning they applied a...

              Lawn Doctor — lawn became worse then came to my house to harass

              Wife hired them for a year no improvements to lawn. She thought she cancelled. But billing went on for 6...

              The complaint has been investigated and
              resolved to the customer's satisfaction
              Lawn Doctor — lawn service

              I called both Trugreen and Lawn Doctor asking for quotes for them to service my lawn. Naturally, I went with...

              Lawn Doctor — failed to provide service results that have been paid for.

              After several years of using Lawn Doctors services and paying the monthly fees, we started to see a decline...

              Lawn Doctor — unsafe conduct

              A Lawn Doctor technician applied a highly odoriferous herbicide on neighbors lawn within 4 - 5 feet of three...

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