Laura Geller
Reviews and Complaints

The makeup is very good id recommend this brand to alot of gals at the store the loose powder goes a long way as well and does not cake on

This site has great age defying makeup. The colors are very flattering. The makeup is easy to apply and lasts throughout the day.

It has a good assortment with quality above average. Nevertheless, the price is too high IMO and there are other options available for the smaller fee.

Not among the most prestigious brands but Laura Geller does deserve a little bit of recognition for making quality make up products at a more affortable price point.

I bought the 4 piece on QVC, this is my first time using your products, I am amazed
I love it all
Thank you so much
The lip stick it awesome, very pretty

I have been using her products for awhile and have liked them. As of today I will not use them. I received an email with the price of an eye pallet. Price was on this email, picture attached, was $16. When I went to checkout, it was $32. Contacted customer service, sent them pics of the email which showed the price. They offered me 30% off. When I refused that, they said to pay the full price and they'd send me a refund of the difference. When I asked why I can't just order it now for the $16 rather than go thru the hassle of a refund, they never responded to that. Needless to say, they obviously don't honor the price, mistakenly or not, which as far as I'm concerned, is unethical and shows the lack of customer service or integrity of the company.

I have used LG baked foundation and blushes for a few years. One compact can easily last 2 years and beyond with daily use. The issue is that the compact always breaks at the hinge after about a year. Break out the duct tape, etc. At the moment I have 2 broken cases and I had one last year. The problem is that they won't acknowledge any responsibiltiy after 30 days from purchase. Who would expect to have an issue that soon. My makeup stays in my makeup drawer so no rough use. The last 3 products all broke one day when opening at about a year old and with over 1/2 the product left. LG needs to realize that if they want to be thought of as a quality company with quality product, the case needs to stay together. It's all about quality of service these days and the hard "sorry we can't do anything" is poor service at best.

I have three orders from Laura Geller. The shade light is not right for me because it has yellow hues.

I bought the medium and it’s a little too dark but now I have found if I mix the medium with the fair it works well.

However, I have an order where several primers did not arrive. I want to exchange 2 lights for a medium and a fair

There is no phone number to call the phone number that they give which is 800-625-3814 is totally out of service. I need to talk to someone.

I can’t chat back-and-forth I’m disabled I have to use talk to text or I have to use “talking to a real person on the phone! Is this possible?

missing some primers I did not get the hydrating primer or spackle, I did get the light, B&BI would like to exchange it for a “fair“ also want to exchange, my other light to a “medium“

I ordered Baked & Balanced in the 3rd week of November and paid for 3-5 business day shipping. 3 weeks later it’s been sitting in York, Pennsylvania since last week!

I’ve filled out the customer support form and tried multiple phone numbers (they’re either out of service or mailbox is full), with zero results. I understand the holidays are busy, but come on. 3 weeks & it’s still in Pennsylvania?

Also, why are they hiding from customers? That alone causes a massive amount of mistrust in the public.

I ordered the wrong color and cannot get anyone from customer service on line or on the phone. When I finally got through to a website it said that all were sold out. I have never had this much trouble getting a company to fix a problem. What’s the deal with this company? I didn’t see the bad reviews until I had trouble reaching customer service!

I ordered the Brush Set along with the Medium Baked make up.

I love the make up, but the brushes are total garbage!

Each time I use either one of them, I am picking hairs from the brushes off my face after each use. I am gentle with them and they are new, but how do I use the make up without the brushes.

If I have to go out & buy my own brushes, then I should get either a full refund on them or a fresh set of them ASAP!

This is extremely disappointing because the make up product is very good and I love the coverage that it gives me as a mature woman.

Please make this better

which is awesome. The quality of the products is pretty top notch, and you can tell that they're made with care. I've tried a few other brands before, but Laura Geller is definitely one of my favorites.

One thing that I really love about this brand is the packaging. The products come in these cute little containers that are super easy to travel with. Plus, the colors are really pretty - I feel like they have a really good selection of shades for all skin types.

I've also tried their bronzer, and it's great! It's not too orange or too shimmery - just the perfect amount of glow. And, like I said before, it lasts all day without getting cakey. So, if you're looking for a great bronzer, definitely give Laura Geller's a try.

Overall, I would definitely recommend this brand to anyone looking for high-quality makeup. The products are affordable and work really well. Plus, they have a really good range of shades and packaging that's easy to carry around. So, go ahead and give Laura Geller a try - you won't be disappointed!

Laura Geller's customer service is just awful, man. They say you gotta hit them up before you send anything back, but they never hit you back. I even tried calling, but I was on hold for what felt like an eternity. I eventually just sent the stuff back anyways, but I'm still waiting to see if I'll ever get my money back. Ain't nobody got time for this.

So, I ordered the primer off of LauraGeller.com and I gotta say I was pretty hyped for it. But honestly, it didn't work out as expected for me. I was so bummed out when I first tried it on because it didn't slide on like I thought it would. It felt weird and not at all silky smooth. I was so disappointed that I decided to send it right back where it came from. And get this, it was 32 bucks! I mean, come on, I could have gotten a way better primer for that kind of cash.

Laura Geller, ugh. Don't even get me started. I ordered some of their makeup online and it took forever to get to me! I mean, don't these people know that I have places to go and people to see? But the worst part was that they never even shipped my order! Can you believe that? I had to deal with customer service FIVE freaking times just to get my money back. And it took them THREE whole weeks to finally give me a refund. Like, come on, people. Get it together. Plus, every time I spoke to someone in customer service, they gave me a different story about what was going on. It's like they couldn't even keep their lies straight. Honestly, I don't even know if their makeup is any good. But if dealing with Laura Geller is anything like my experience with them, it's definitely not worth it.

I was like, "Oh, I gotta get me some of that Laura Geller makeup!" So I just went ahead and ordered, but then I totally regretted it and tried to cancel right away. But noooo, they were all, "Sorry, chica, but we're already processing your order!" So I was like, "Okay fine, I'll just return it when I get it."

But then things went down hill, you know? I sent them mad emails and made tons of phone calls, but nothing. Radio silence. All I got was some lame email that didn't even tell me how to return the stuff. Like, seriously?

So yeah, I'm telling you, stay away from Laura Geller. Don't even bother because they'll just play you like a fool.

I gotta say, Laura Geller makeup is top notch. I get most of my stuff from QVC, but I tried ordering straight from the website and let me tell you, it's been a real headache. The shipping takes forever and sometimes it doesn't even come at all! And when you try to talk to customer service about it, they just give you some bunk excuse like "oh, we sent it to the wrong spot." I put in two orders almost a month ago and both of them are still in limbo. It's so frustrating, I might have to take it up with my bank and file a dispute.