I purchased the L'ange Duo with the expectation of high quality and durability, especially given the brand's reputation. However, I am extremely disappointed with the condition of the tool. The coating on the device has started to chip, bubble and melt, particularly along the vented areas near the plates. I've used it with care and under normal conditions, so there is no reason this should be happening--especiallyy not this soon. The material breakdown is not only unattractive but raises concerns about product safety, especially with how hot this tool gets. The coating is transferring to my hair and leaving flaking pieces of black throughout. I do not use the tool with any product, and it seems like there is buidup from the material melting.
Desired outcome: I would like it replaced.
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