Luvme Hair
Reviews and Complaints

I ordered a glueless wig on March 16th approximately, i
I recieved an email March 17th stating the item was shipping. I received an email saying item was delivered but never recieved the item. I have been consistently trying to contact customer service via email with no success. There is no contact number that's working. I've been unable to reach anyone concerning this matter. I would like to resolve as soon as possible.

I need to have my products reissued. When delivered on 4/1 I only received the plastic package no product which should’ve been four items. I’ve sent several emails since 4/1/24 but no response. I uploaded photos for review.

I placed an online order with Luvme Hair on 08/08/2023 and received my order on 16/09/2023. I emailed on the 16/08/2023 expressing my dissatisfaction with the quality of the products (it’s not as advertised) and they requested photographic evidence that the wig had not been altered. As per their request I sent it to them the same day. They then sent me an email outlining the delivery address. I posted the items to them on the 19/08/2023 and they have received the items however they sent me an email stating “they are closing my case” however I have not received a response to any of my emails demanding my refund.

I placed this order in June 2023 while I was in Willingboro, NJ. After waiting some time I called , my order was returned to you, I placed the wrong house number on it. I paid $15 and ask to send my order to 714 Mainsail Dr., Newport News, VA. 23608. (I returned home). After not receiving the order I called and was told it was delivered. I checked my camera and did not see a delivery. I again traced my order and discovered it was delivered to an address in Willingboro, NJ.

Alright so, let me just start by saying that I made a big mistake when I decided to order from Luvme Hair. I should have known after the first wig turned into a hot mess after one wash that this wasn't going to end well. But no, I had to give them the benefit of the doubt and ended up buying three more wigs. Big mistake, y'all.

So here's the deal: the hair looks and feels fantastic when you first get it. I mean, we're talking Instagram-worthy hair. But then comes the washing. Oh boy. The hair turns into a tangled mess that no amount of detangling shampoo can fix. It's like the hair just decides to give up on life once it's met water.

But it gets worse. After going to my hair lady with the wig, I was shocked when she sent me a picture of it looking like a dry matted mess. I was mortified. I mean, I spent a pretty penny on this hair and it can't even withstand one wash? That's not right.

But don't even get me started on their reviews. Luvme Hair only allows good reviews on their website, so it seems like they have no complaints. Wrong. I spent a good 20 minutes writing a truthful review only for it to be rejected. And then they had the nerve to send me an email on how to care for the hair. Listen, I don't need no instructions on how to care for fake hair.

In conclusion, save your money and skip Luvme Hair. I wish I had taken a picture of the matted mess that was once a beautiful wig, but unfortunately, most of it ended up in the garbage. Don't make my mistake and steer clear of Luvme Hair.

Alright, listen up folks, I gotta vent about my experience with Luvme Hair. Let me tell you, it was a hot mess from start to finish. First off, the wig they sent was NOT what I ordered. It was thin as all get out with no lace front as advertised! I couldn't even put it in a bun or pull it back like they promised. Plus, there were no combs or elastic band that they claimed it had. And get this, they said it was Brazilian Human Hair but it was totally synthetic. I mean, come on, I knew it as soon as I took it out the dang plastic bag – it was way too shiny!

Here's the kicker, all the YouTubers I saw got a fancy box with all sorts of goodies inside like a little purple case to store the wig, two wig caps, a silk headscarf, a mirror, a $5 gift card, an edge control brush, and an instruction book. And what did I get? A measly plastic bag. No note, no nothing! Oh, and did I mention the wig had no part down the middle whatsoever? I mean, what kind of garbage is this?!

Needless to say, I'm super disappointed, disgusted, and feel completely misled by this company. They are an absolute rip off and I'll never spend my hard earned cash with them again. Shame on you, Helena or whoever you are running this operation. It's no way to do business if you ask me. What I bought versus what I received was day and night difference – and not in a good way. Save your money and steer clear of Luvme Hair, folks. Trust me, it's just not worth it.

Yo, I've been copping wigs from LuvMe Hair for almost 2 years now. Let me just say, they advertise "100% human hair wigs" but if you ain't dropping over $200, you getting a synthetic blend wig that's really just plastic. My most recent purchase was a wig with bangs that I gave to my momma. When the wig arrived, it was so small that it couldn't even fit on my big [censored] head let alone my mom's head. I posted a review right away and customer service hit me up offering a $20 refund. Like, what is $20 gonna do when we can't even wear the wig? We couldn't even send it back because we cut the band in the back trying to adjust the size, which still didn't work.

Okay, so the wig felt pretty soft and like human hair but after just one wash, it got all tangled and matted up which is something synthetic hair does. When I went back to the hair webpage, I saw that they had hidden my original review. So I left another review which had to be "approved" and I don't even think it will be. So then I went to their Facebook group to leave the same review. But guess what? Minutes later, the admin blocked me from posting. What kind of shady business is this?

This company sells whack hair and tries to block any real reviews from being seen. You ever notice how all their reviews are 5 stars? That's some straight-up BS. Don't waste your money with these clowns.

I had such high hopes for Luvme Hair after reading all the amazing reviews and comments on their website. I was so excited to try out their products and was eagerly anticipating the arrival of my new unit. Sadly, my experience with this company was far from satisfactory.

Upon receiving my unit on 1/15/2020, I immediately noticed that it was not as described on the website, and to make matters worse, it had a different color shade than what I had ordered. Understandably, I was very upset and disappointed with my purchase. I have since contacted the company multiple times to request a refund, and have been met with a frustrating lack of response and support.

In accordance with their return policy, I was asked to provide pictures of the product as evidence of its condition, but despite doing so, I have yet to receive any further instructions or guidance from the company on how to proceed with my return. The only suggestion I was given was to have the product professionally styled by one of their approved stylists, but this was not a solution that I was willing to pursue.

I have repeatedly reached out to Luvme Hair in hopes of securing a refund, but it seems that their promises of easy, no hassle returns were simply false advertising. I feel like I have been ripped off and taken advantage of by a company that does not take responsibility for their products or care about their customers' satisfaction.

Overall, my experience with Luvme Hair has left me feeling incredibly disappointed and dissatisfied. I urge anyone considering purchasing from this company to think twice before doing so, and to be aware of their shady business practices and lack of accountability. As consumers, we deserve better than this, and it's time for companies like Luvme Hair to be held to a higher standard.

I recently had an interaction with Luvme Hair (luvmehair.com) and purchased the Curly Deep Wave full lace wig. Initially, I was impressed with how beautiful the hair looked, but the quality of the wig rapidly changed overnight. Despite my best efforts, including washing it and using a plethora of styling products such as moose and leave-in conditioner, the hair got matted up and nappy in no time. I even tried using the straightening iron provided by the seller, thinking it may help to remedy this problem, but no luck. To my utter surprise, it appears that the hair is a blend of human and synthetic hair, which is so frustrating since Luvme Hair's customer testimonies indicate nothing but genuine and positive feedback with customers sharing photos of the beautiful products they had received. I had believed that Luvme Hair was a reliable company and would provide me with a quality product, but instead, I received a low-grade wig made with hair that feels like sheep's hair! Despite my disappointment, I have to make the best out of this purchase until I can buy another one from a reliable source that sells only 100% quality human hair wigs. I hope that Luvme Hair will consider modifying their listings and ensure that all their customers receive only the best quality products.

I regret to admit that my experience with Luvme Hair was rather unpleasant. As a customer, I expected a certain level of professionalism and promptness, but that was not the case with Luvme Hair. To begin with, I placed an order for a wig unit two weeks before Mother's Day, but sadly, I never received it. I was refunded subsequently. I tried to reorder it again, hoping for a better outcome, but to my dismay, I am now on my fourth order, and yet again, I have been refunded without receiving the wig unit I paid for.

I am perplexed as to why this keeps happening, especially considering that the payment is made straight from my bank account. While Luvme Hair has no qualms about refunding me, the fact remains that I do not want my money back; I want the wig that I ordered. Despite Memorial Day being just around the corner, I still have not received my wig unit, but I've been refunded yet again. What is going on?

I attempted to contact the Luvme Hair customer service using their provided phone number, but it appears to be a fax number or a fake one at best. It is bewildering that as a customer, I could not reach a live person to address my concerns but instead was subjected to the frustration of a computerized response. I have also received emails from them that are no different from the same computerized bull.

I cannot in good faith recommend Luvme Hair to anyone, not even a doll wig maker. The level of disappointment and frustration that I have gone through is unimaginable. I am beyond angry, and I would not hesitate to share my experience on every platform possible so that Luvme Hair can understand that toying with people's emotions and wasting their time and money are unacceptable. Furthermore, their constant request for order numbers and no resolution to the core problem makes no sense to me whatsoever. Luvme Hair needs to get their act together and start taking customer service seriously.

When I ordered a wig from Luvme Hair, I was incredibly disappointed with what I received. It was clear that the company was deceiving its customers with fake reviews and false advertising, and I refuse to stay silent about it. Even if they offered me money to delete this review, I wouldn't consider it - people deserve to know the truth.

The wig that I received was nothing short of a mess. Even a five year old with one arm could have made a better one, let alone a company that specializes in selling wigs. I was appalled by the quality and it's no exaggeration to say that even cosplay wigs on Amazon are better. The company lied about the quality of its product and it was a far cry from what was pictured.

To make matters worse, I feel as though I was cheated out of my money. I ordered during a holiday sale, thinking I was getting a great deal on a human hair wig. However, the product I received was cheap and plastic looking, and definitely not worth the high cost I paid for it. The reviews on the website are likely fake and the pictures are probably photoshopped lies.

In all of this, what truly bothers me is the dishonesty of Luvme Hair. As a consumer who expected a high-quality, human hair wig, it's hard not to feel scammed by the company. I believe that these kinds of practices are unacceptable and inexcusable. It's time for Luvme Hair to make things right and issue a full refund, or return the actual wig that I ordered. Until then, I cannot, in good conscience, recommend this company to anyone.

Hello there,

I recently purchased a wig from Luvme Hair and unfortunately, I have had some issues with my order. Initially, I received a response when I first purchased my wig, but since then I have been having trouble getting in contact with anyone from the company. I have been trying to reach out to them continuously, but haven't heard back from them.

When I received my wig, it was shipped without a signature requirement and the company listed the cost as $100, when in reality it was more expensive. This is worrisome as it could potentially be stolen or lost since it wasn't delivered securely. I have tried to get this resolved with FedEx, but they have directed me back to Luvme Hair.

I am disheartened to hear that other people are saying negative things about the quality of the wigs, as this makes me hesitant to even want to keep the wig anymore. Furthermore, I have my own business and I understand the importance of treating my clients with respect and providing excellent customer service. I feel like Luvme Hair has not been holding up their end of the bargain.

I would greatly appreciate it if someone from Luvme Hair could reach out to me as soon as possible to help me get this issue resolved. I have invested a lot of money with this company and I am extremely disappointed with the level of customer service that I have received. If I don't receive my wig in a proper and secure manner soon, I will be requesting a full refund.

Thank you in advance for your attention to this matter. I have left my email address for someone to contact me: ***@gmail.com.

I recently had a negative experience with Luvme Hair, a hair products website. I had ordered a upart wig in 20 inches length and was eagerly awaiting its delivery, which was expected to arrive on 1st July, 2018. However, upon checking the order status, it appeared that the wig had been delivered and signed for. To my utter surprise, the shipping still indicated that the product was in Greensboro. As I had been out of town and only returned on the 9th of July, I was shocked to see an unfamiliar name (A Humphrey) signed for the delivery. Plus, I live alone with my three-year-old daughter, adding to my concern. When I checked with my neighbors, the Rogers, I learned they were on vacation till the 7th, and I was unable to determine who had signed for the package.

I was astonished that my inquiries and complaints to the customer service number and website did not produce satisfactory feedback or solutions. I found it discouraging that the things mentioned on Facebook about the website seemed excellent, but the experience I had was the opposite of that. Furthermore, the website contained all the red flags that an avid online shopper tries to avoid. I work tirelessly for my hard-earned money and merely desire high-quality goods and selective customer service. I recognize now that I should have researched more and become more informed before transacting. At present, all I want is a refund and am quite frustrated that a scam has almost taken me off this path.

To anyone who might be considering Luvme Hair, I would recommend that they DO NOT ORDER FROM THEM.

I recently purchased a "virgin hair" wig from Luvme Hair, and unfortunately my experience has not been great. I received the wig on March 17, and while it was soft, it was also quite thin. Despite ordering a 24-inch "undetectable" lace wig, I still had to bleach the knots myself. While wearing the wig, it did feel lightweight, but it began shedding heavily by day two. The instructions provided by Luvme Hair advised against exposing the wig to salt water or other kinds of pressure, which should have tipped me off to the wig's low quality. It hasn't even been a month yet, and already this hair sheds like crazy and tangles easily. If I didn't use hair products, it'd probably end up looking like a bird's nest! The best part of my purchase was the free flatirons-- which probably cost Luvme Hair more than the wig itself. In the end, I would definitely advise against purchasing this hair. The quality is simply not worth the money or effort.

Luvme Hair touts their product as top-of-the-line, but unfortunately, my experience with them was anything but satisfying. I was led to believe that the hair would be of high quality, but after my purchase was made, their customer service was less than adequate. Communication became non-existent after they had taken my money, and it seemed as though they became rude and unresponsive.

Unfortunately, when I finally was able to reach them, they insisted that I pay them to return the hair. I was shocked and dismayed. As a consumer, I believe that the quality of the product is essential to my satisfaction. I submitted photos of my order, and they responded by telling me that the hair was fine and that I should find someone to color it. It was a disappointing experience, to say the least.

In addition to their lack of customer service and misleading advertising, I found that they were dishonest on their customs form. The form indicated that the product was a sample and had very little value, which was far from the truth. Given the trouble and money that they have cost me, it is important for others to know the truth about this company to prevent them from experiencing the same thing.

Overall, I would certainly advise others not to do business with Luvme Hair. You should be able to expect quality when paying hundreds of dollars for a product, and they failed to deliver. Their customer service is poor, and they were not truthful in their advertising. As a consumer, it is important to be informed and make wise purchasing decisions - this company is not worth your time or money.

Upon reading this review, it is clear that the individual had a disappointing experience with their order from Luvme Hair. Despite having read positive reviews about the company, they received three poorly made wigs that were super thin and not the advertised density. The cap sizes were too small and the wigs were not as pictured, leading to great disappointment. The individual had saved up to purchase these expensive human hair wigs, only to be let down by their poor quality. Even a beautician confirmed that the wigs were poorly made.

In addition to the small cap sizes and thinness of the wigs, the hair had more split ends than the individual, and the flyaways only got worse when attempting to straighten the hair. The photos included did not do justice to the poor quality of the wigs received.

It is evident that this individual felt strongly about their experience with Luvme Hair, and was unhappy with the quality of the products they received. They felt that Luvme Hair was taking advantage of people's hard-earned money by selling cheaply made wigs, and vowed to never order from them again. Despite their initial excitement, the disappointment of receiving poorly made wigs has led the individual to consider going back to synthetic wigs.