Lambert & Butlerlambert & butler superkings real blue

Hi I bought a 20 pack of Lambert & and butler superkings real blue yesterday 25th November 2016 from my local Mccolls store in merthyr Road Whitchurch Cardiff. When I got home I smoked a cigarette and it was menthol. I I thought it may be a one off but the whole pack is menthol. The cigarettes have a brown butt but they are all menthol instead of normal. I'm not one to normally complain but I absolutely hate menthol they give me a headache and I'm really unhappy that the wrong cigarettes are in my packet. Money is tight so I can't afford to waste them. I wanted to make you aware as you may need to recall these cigarettes, I was wondering what you would be able to do to recompensate me for this mistake? Underneath the barcode is: TAU 0P5 DKK TB9 5L31 1047. I have been smoking Lambert and butler for 15 years and I switched to the blue from the silver when they were launched. My name is Sophie Rudolph email sophie.[protected] phone [protected]. I look forward to hearing from you, thanks.

lambert & butler superkings real blue
lambert & butler superkings real blue
lambert & butler superkings real blue

  • Updated by · Nov 26, 2016


Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.