Hi Sir/Madam,
I have ordered bracelet at Lalitha Jewellery mart for my sister's marriage on 05th January 2014. Sales rep Mr.Ramesh ([protected]) promised me to deliver bracelet in 20 days, but now near to 30 days crossed and they are still not sure when they can deliver. Their advertising wastage 7% for most of the jewel's, but i got billed for 9% wastage. Worst part is even if I call sales rep number he is not answering the call and not getting proper response from order enquiry phone([protected]) rep also.
Their poor service make me feel embarrassed during marriage. So please guide on this to take action against them. Thanks in advance.
Regards,
Sriram
Chennai
The complaint has been investigated and resolved to the customer’s satisfaction.
11 comments
I visited your T.Nagar show room today to buy bangles. The reception was very poor and no staff is bothered to attend me. There is no smiling faces and we need to call the sales personnel. Even the sales personnel were reluctant to show more models. The staff at cash counter was very serious and the words were harsh. I felt very bad for visiting such a fascinating show room with out smiles. As we all know the main attraction for business is greeting the customer with a smile. I reluctantly bought the bangles since I need to close the chit and get my money worth gold.
Unless we attitude of the staff changes, your business wont improve. Its only my suggestion and it is upto you to decide.
Prabhakar KS
Hi this is Saikiran, recently I have debited my card at your store for 2 times due to some technical issue, but that amount was not credited back to my account .
Kinldy help me
Very Worst service in lalitha jewellers chennai tnagar branch this is not a first time. Its happen regularly...
3 of people's wait more tha half hour in 3rd floor gold chit counter no one are responding theam.. 18/09/2019 time 9.45 am. The shop is almost open at around 9.15 to 9.30 but till no one not responding me in this counter.. Workers are doing they workes only no one should not atten the customes...
I am calling from overseas (Australia) to get the amount of Silver products. The contact provided in the Lalithaa jewelry online is of T.Nagar Branch (https://www.lalithaajewellery.com/contact-us/) as per this link. Very poor response and rude answers from the girl staff who attended the call. Did not expect such a cheap behavior from them.
If not interested to attend the calls and service, please remove the contact number from the online. It will not be confusing the customers and no need to get their frustration. Vey very vey cheap and bad behavior.
Unethical behaviour at Somajiguda store . Worst experience ever. Very irresponsible persons.
i had tried to pay online for monthly scheme plan, but it is asking a membership number, I had entered the client id, but it says that, check the data correctly again and again!please let me know that how many digits are for membership number!
let me know
Reckless staff .and mantience .serious staff.prise will change for every 30 minutess .even
please recruit staff with friendly nature
They give me wrong k gold
16.08.23 I went to cbe branch by viewing the advertisement abt the shop. Sales girl was behaving as if we went to buy the jewel with out money. She doesnt show the jewel. I think even street shop sales girls/ boys will behave better than them. Any way very very bad service.
I have paid a chit and 11 months completed. 285 days also completed.I am thought to buy a jewel, that time they telling, close option is not enabled, you can't buy now.What a stupid reason it is. We're paying our money, but they're providing stupid reasons.Making a irritating on Lalitha Jewelry.