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Hi Sir/Madam,
I have ordered bracelet at Lalitha Jewellery mart for my sister's marriage on 05th January 2014. Sales rep Mr.Ramesh ([protected]) promised me to deliver bracelet in 20 days, but now near to 30 days crossed and they are still not sure when they can deliver. Their advertising wastage 7% for most of the jewel's, but i got billed for 9% wastage. Worst part is even if I call sales rep number he is not answering the call and not getting proper response from order enquiry phone([protected]) rep also.
Their poor service make me feel embarrassed during marriage. So please guide on this to take action against them. Thanks in advance.
Regards,
Sriram
Chennai
The complaint has been investigated and resolved to the customer’s satisfaction.
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Prabhakar KS