Lab Charge
Reviews and Complaints

Ordered items on July 15, 2024
Cancelled Order Before Items Shipped.
Notified Lab Charge of cancellation. They shipped anyway.
Received Items.
Requested Return Mailing Label. They sent pre-printed return label.
We returned. They claimed they never received. We confirmed they received via tracking number. They claimed it was "wrong address" (on their label!)
Items came back as "undeliverable."
We requested new return label.
Returned items again to new address.
They claimed they never received. We provided tracking and verificaton.
Copious emails from "Emma Brown" From July 15 through Sept 20 stating in various ways the same thing-"warehouse has not confirmed. We are still checking, Empty boxes have been coming in we need to verify etc.etc. etc."
Still no refund.
No phone number to call.
No other contact other than email for Emma Brown
THIS HAS BEEN AN ONGOING BATTLE SINCE MID JULY 2024!

This is a fake device with nothing more inside than a USB power circuit, red, green, and blue LEDs and driver chip, a switch and a fan. Everyone needs to know that LabCharge is promoting snake oil at consumers expense. Placed in the inside bottom of the device there's a weight to give the unit stability and a feel of quality. I have been in electronic component repair on the bench and in the field for 45 years. LABCHARGE should be held accountable. What is the main component of a real ionizer? The main component of an ionizer is an emitter that creates an ionizing field for air to pass through. The emitter can be made of electrostatically charged plates or a high-voltage wire or carbon fiber brush. The only thing missing here is an actual ionizer circuit. This is nothing more than a mood light with a fan.

I asked for a refund, but they told me that I gotta get an RMA sticker before returning it. But I still ain't got it even though it's been 10 days already. I mean, come on, Lab Charge LLC, what's taking you so long? I really need that money back and it feels like they're delaying on purpose. This is downright annoying and frustrating, to say the least. I just hope they send it soon before I lose my patience.

Lab Charge LLC took my money and refused to give it back! They don't care about their customers. I tried to return a product that was advertised as "free returns," but it actually cost me $15! What a scam! Do yourself a favor and don't use this company unless you want to be robbed.

I gotta say I'm not happy with my experience with Lab Charge LLC (labcharge.com). I bought 6 air purifiers and they just didn't do the trick. They weren't doing the purifyin' part as good as I hoped they would. So, I sent 'em back for a refund. It's been like 4 weeks now and I still haven't gotten my money back. That's a bummer, man.

So I thought I would give my two cents on Lab Charge LLC. I bought one of their chargers and wasn't too happy with it, so I returned it. I sent it back registered mail, and they got it, but they never gave me my money back. I tried to get in touch with them, but they ignored all my attempts. Don't think I will be buying from them again.

This company, Lab Charge LLC, is a total scam, man. Let me tell you something: they claim on their website that their product is a reasonable size, but that couldn't be further from the truth. When I finally received my package today, I was so let down. The thing was no bigger than a damn bluetooth speaker! I mean, come on! I was really looking forward to receiving it and now I feel like I've been ripped off. Absolutely no stars from me.

i ordered a purifier from labcharge.com, but when it arrived, it stopped working after just a short time. i had to submit a video showing that it was not working, and had to wait for a replacement. when the replacement arrived, it only worked for one day before experiencing the same issue. i am extremely disappointed and frustrated with this experience, and at this point, i will be demanding a refund. it's really frustrating when you spend your hard-earned money on a product and it doesn't work as intended. i hope that labcharge.com can resolve this issue quickly so that i can get my money back.

This company, Lab Charge LLC (labcharge.com), is a complete sham. I had a terrible experience with their customer service. I talked with someone on their customer chat and they made all sorts of promises that they would refund me within 48 hours. However, that was a lie.

I tried to contact them again, but they never responded to my messages. It's absolutely disgusting how they treated me. I would recommend avoiding this company at all costs.

It's a shame that some companies still think they can get away with such poor customer service. I hope that this review will help others from making the same mistake I did in choosing to do business with Lab Charge LLC. Do yourself a favor and find a more reputable company to work with.

I gotta tell ya, I been waiting a whole dang month to get my hands on my hard earned $68.00 refund from Lab Charge LLC (labcharge.com). And let me tell you, every time I try to reach out to 'em, I feel like some sorta ghost 'cause I ain't gettin' no response at all. I tried calling 'em up, but nope, can't even do that. And shoot, don't even get me started on email - complete waste of time.

Now listen up, y'all. Do yourself a real favor and don't bother buyin' nothin' from these folks. Stick with someone who knows how to run a proper business.

Stil waithing on my refund from Lab Charge LLC sinc Feb. It semes liek the comunications have complety stoppd, I jst cant get thrugh to them and I am now at a loss as to what steps to take nex. Its reely frustrating as the U.S. postal service verified that they had received my return on Feb. 4th, yet have not issued my refund. Its been a veri long time and I have yet to heer bak from them.