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Kululaholiday package

1
E Nov 22, 2017

Reference Number for my holiday booking is 391981. It was an advert which came through my emai from KULULAl. I made reservations for myself and my son. My son can no longer traveland I requested a refund of his share, they said they cannot i forfeit the whole money. I then asked if I could transfer his share of the package to someone else, they said not on flights. I feel that I am getting a raw deal if there is someone who is willing to travel on my sons package.
Kindly advice

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