KTM / Keretapi Tanah Melayu — credit card charged twice but no ticket issued
I logged in as "chetchew" on 01/10/2019 and tried to purchase 2 return tickets from KL Sentral to Kampar on 13/10 and 18/10.
The transaction was unsuccessful on 2 attempts and I was charged RM88.00 for each attempt to my credit card ending 9289 at 9:52pm.
Please proceed to refund RM176.00 (RM88 x 2 times) and advise when I shall be receiving the funds.
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