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4.5 11114 Reviews

Kroger Complaints Summary

84 Resolved
1400 Unresolved
Our verdict: If considering services from Kroger with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Kroger reviews & complaints 1498

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1:52 pm EST
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Kroger Pharmacy

I have given chance after chance on staying with Kroger Pharmacy. They are the rudest staff ever. For the third month in a row, when I would call to see if my prescriptions were ready, I was told they were. I would go to pick them up, they were not ready and had to wait for quite a while to get them to fill it after being told on the phone they were ready. I always feel like I am a bother to them. This is the last time I will use Kroger for anything. This is at the Stockbridge Kroger on Hwy 138. Horrible place.

Desired outcome: Nothing will be done

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1:12 pm EST

Kroger Boost

1/4/22
My experience with Boost has been horrible. I feel like I wasted my money. They rarely have sale items. I usually have to go to my local store anyway to return items I didn't want. For example, once I asked for a pork tenderloin, and I received a rack of ribs. Today my shopper included a ham, even though I told her I didn't want it, because she didn't know how to remove it from the order. I'm done using this service, and I'm done with Kroger.

Desired outcome: Don’t know.

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9:39 am EST

Kroger Boost

The Boost program is awful. You have to use it right away to see if you like it because there is only a 7 day refund policy once you sign up. The company that runs this program is not Kroger and the delivery is not free because you will still pay a tip. Also, you CANNOT use coupons. I was 2 days late with my request to disenroll so I'm stuck having to have paid $59 and no delivery service. Don't enroll!

Desired outcome: Refund

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9:13 am EST
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Kroger Store Manager

The store manager at 5400 Cornerstone N Blvd. Dayton, Ohio is absolutely TERRIBLE! This woman is so rude and ignorant to her employees is crazy. Evelyn is her name and I witnessed her being rude to her employees and none to friendly to customers. The complaints that you hear from employees while working as she was belittling someone was sad and uncalled for.

Desired outcome: This woman should not be a manager.

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10:06 am EST

Kroger Grocery Pickup - Charging for Items not Received

We've tried their grocery pick-up service several times now, and have problems every time, usually related to our grocery order not being ready on time (you can spend 2 hours waiting in the parking lot), or substitutions being made on items when we'd requested no substitutions.
However, with our most recent pickup, the store charged us over $130 for items we didn't get! It was things our family really needed; like like diapers for our twins. Now we are about to run out of diapers, and we're also out over $130. This is completely unacceptable; this store not only needs to make this right, but they also need to review how they are running their pickup service, to make sure this doesn't happen to other families.

I placed this order through the Kroger app on 12/28/2021. The order was supposed to be ready by 5pm EST 12/29/2021. It was not brought out and placed in our truck until 7pm. After getting home with the order we realized how many things were missing. Order#[protected]

Desired outcome: Refund or the groceries we paid for but didn't get

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12:40 pm EST
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Kroger Deli party platters

I ordered $500 in party platters for my Christmas parties and they were distorted . I ask for no lettuce due to my mother and daughter both can not eat lettuce as they break out in hives and this was on my order but they ignored it on all four platters of sandwiches and pinwheel platters. The brownie platter was supposed to be 16 count and it was only 12 and they were stacked on each other cause them all to stick together and then when they put the lid on them they pushed it down on the edge of the brownies causing the brownies to squeeze out all around the side of the container, I couldn't even fix them they were all smashed together like a big mess I had to throw out. The only 2 platters that were correct was the fruit and vegetables trays. I had 5 trays that's were horrible and it was the day before my party and couldn't reorder so I was in a position and had no choice. I had to go and buy bread, meats, cheese and make sandwich platters with no lettuce after spending all that money. My party was not the way I wanted it to be because of the way you employees didn't care enough to do the trays the way they were ordered. They showed me the paper were it said no lettuce. The pinwheels are too hard to just unwrap and take the lettuce out so they were trashed as well. The cookie platter they just didn't make because it was on the back of the paper so no one saw that part of the order. It was a huge mess and I asked for a discount and they did nothing I was ignored. I have been buying trays from Kroger for years and I spend a lot of money for these trays to be good and correct. I would like to be compensated in some way for this big mess or I will never return to Kroger again for any more of my party's. Very disappointed customer.

Desired outcome: Some kind of compensation

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Update by Angie Campbell
Dec 25, 2021 1:12 pm EST

Horrible experience

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Update by Angie Campbell
Dec 25, 2021 12:59 pm EST

Party trays were all ruined and looked like 5 year old children put them together. I had to put my own trays together as fast as I could after picking up these trays at the last minute I had to take them with lettuce after I told them no lettuce but when I tried to remove the lettuce the pinwheels fell apart. I felt so sick knowing I had people coming to my party expecting food. I’m so disappointed over all this. They knew the trays were all wrong but offered no discount or to remake them.

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2:02 pm EST

Kroger Slip and fall accident warning

Be wary when dealing with The Kroger Company if you have been injured at any of its business premises, like Fred Meyer or QFC. Because it self-insures, Kroger uses Sedgwick, a claims administrator, to handle its claims. Sedgwick thinks nothing of employing improper and dishonest claims settlement practices, including overdue responses to demand letters, low-ball settlement offers, and improperly deducting medical expenses that were paid under your own health insurance provider (Google "collateral source rule").

Be smart and hire an experienced personal injury attorney if you have significant medical expenses and/or permanent residual effects. Otherwise, you will be at Sedgwick's and Kroger's mercy and get nothing or next to nothing when you settle your claim, just like I did.

If customers knew how dismissive Kroger is of its victims just to protect its bottom line, they would refuse to shop at Kroger or any of its subsidiaries.

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4:29 am EST
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Kroger Wokism

I have shopped Kroger's for over 30 years. It is one of my favorite grocery stores. But sadly they have become the most Woke grocery store out there. How about you just sell groceries and treat everyone with respect. Between you and CVS, I will have to start shopping elsewhere. It is not a sin to say miss or sir. You should not be forcing your employees to embrace LGBTQ.

https://www.theamericanconservative.com/dreher/kroger-the-wokest-supermarket/

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Come See
Dallas, US
Jan 16, 2022 7:39 pm EST

Being 'woke' does mean exactly what you want the store to do. "Sell groceries and treat everyone with respect."

Which is what they are doing. You want the stores to not care about anyone except people that are like you or think the way you think and being a rude person. That's wrong. I'm glad that stores and hopefully you will start treating everyone with respect. No matter if they don't say Sir or Miss or love a person that is their same sexual orientation.

Your committing a sin. "By not loving your neighbor." Mark 12:31
31 The second is this: ‘Love your neighbor as yourself.’ No other commandment is greater than these.”

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11:57 pm EST

Kroger company policy

First Kroger Caved to Black Lives Matter giving them Money by Extorsion, now BLM calles for a Boycott of Kroger over Racism.. now Kroger again Bows To Fauci and Takes Away Benefits from its Employees... done With Kroger.. too many other options to get Groceries and Gas...Time for Customers to Boycott This Corporation...

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2:26 am EST
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Kroger 3rd party pre-paid cards.

I went into a Smith's grocery here in Las Vegas. Grabbed a $50 i - tunes gift card, case of water on the ay to cash register to pay. I was charged appropriately and went on my way exiting the store walked to my vehicle in the parking lot, used my sons phone to redeem the card only to find out the card was invalid.
I went into the store talked to manager and was told I must contact apple to see what happened. Apple informed us (phone call to apple was done in store through speaker phone) that card was purchased already months ago, but was returned immediately which in turn makes that card invalid. Once something like this hsppens the employees at the Kroger chain are SUPPOSE to do is throw the card away. This obviously didn't happen and somehow the card got back on the shelf. I called Kroger more times than I can remember about this only to get told to call apple support. Apple cannot do anything because they never recevied the money to refund. In Kroger's system there was said way to see in that cash register that there was money never recorded but this manager had no way of accessing. I called cuatomer support over and over only to be hung up on or my call redirected to a automatic recording to call apple. Finally aftef hours and hours of explaining this situation repeated times I was dealing with someone who sounded like they understood and were going to help. They were given all the information saw the proof of my purchases. I was given a case number and told to contact them back in a few days. I did, and did again and emailed over and over. Nothing. Its been about a month now. Still nothing, as if it's ok to sell Fraudulant products because what are you going to do about it?

Desired outcome: A refund of my money and a apology for wasting my time

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7:31 pm EST
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Kroger Harrasment

I work at a store in Kroger's company I witnessed an employee she targeted by them . The managers and the managers friends employees and girlfriend employee they are so mean to her . If anyone nice to her or be friends her they talk so bad about her and she a good worker a caring person. They have pushed her I thought she was going to commit suicide she was saying life not worth it. You guys need to get on your managers and teach them how to be it's not right what they are doing

Desired outcome: To monitor your managers

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11:26 am EST

Kroger Order pick up time

Your customer care page sucks and will NOT let me submit my complaint so here goes. I did an online order 12.3.21 for pick up between 4 p.m. - 5 p.m. on 12.4.21. I received a text message stating they were running behind and now I could pick up my order between 5 p.m. - 6 p.m. The last time this happened to me, I kept getting text after text stating that they were running behind and the time kept getting pushed back. Finally, FOUR hours after my original time I was able to pick my order up. #1 I received the text only 15 mins before my pick up hour at 3:45 p.m. I was upset that this was going to happen again. So I called the pick up order # and told them this was
unacceptable. I wasn't happy with how it was resolved so I asked to speak to a manager. The manager did NOT state his name but he did ask how could I be helped. I explained my situation to him and how unacceptable it was and he became very rude and said I could demand all I want but they were severely under staffed with a great many # of call outs. I replied "That's not my problem. I understand there are kids that don't want to work, I understand that there is a labor shortage, however, Kroger is a business, and shouldn't be offering a service that cannot be fulfilled." He then got more of an attitude and asked if I wanted to cancel my order. I started to answer him and he cut me off and kept talking. I finally had to say loudly "I WAS TRYING TO ANSWER YOUR QUESTION NOW SHUSH!" He then cut me off again with "Do you want us to cancel your order?" I told him "No, but stop cutting me off when I'm trying to answer you! I will be contacting Corporate although I doubt it will do any good though it will make me feel a hell of a lot better!" He then said "Do you want their number?" in a flippant tone. I answered "No, I have it and they will be hearing about how very unprofessional u are with me. What is your name?" He made a gruntled sound and then said "John." He did not give me his last name. He then said "Would you like me to check to see what time your order will be ready?" I answered "Yes." He checked and said "You can pick up your order tonight at 6 p.m." I informed him I would be there at 6 p.m. sharp to pick up my order and to have a good night. Yes, we have 3 (I believe) Kroger's here in Newnan, GA. However, this particular one has ALWAYS been professional, the cleanest store, best customer service etc. This is the ONLY place I shop for groceries. My time is precious and I am often on a schedule, so to already be out and about when I get a late text that messes with that schedule upsets me. Not to mention, I cannot afford to continue to waste gas, which is now very expensive, starting my car, getting halfway there, only to have them tell me they're running late getting my order ready. If this is the type of lousy service I can expect because of something that is beyond my control and apparently this store REFUSES to fix, from now on (labor shortage/kids not wanting to work), then I will be more than happy to take my business elsewhere and spend my grocery money elsewhere like Publix who don't seem to be affected by the labor shortage. I will also do many reviews about this experience, on google maps and on the many social media platforms out there of which I have many. Also, when I got my order home, there were FOUR items missing that I have to go back and pick up today, 12.5.21. MORE gas, personal time etc WASTED because of this store's INCOMPETENCE!

Desired outcome: Manager fired as he's unprofessional AND some comp for me for gas and personal time wasted

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madax
Lithonia, US
Jan 24, 2024 7:24 pm EST
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Good afternoon,

I am writing to express my disappointment with the online order I placed on Sunday, January 21, 2023, which had a scheduled pick-up on Tuesday, January 23, 2023, between 11 am and 12 pm. I faced multiple issues with the order, including no notification of the order being ready for pick-up, the frozen food items being mushy instead of being frozen, and the customer service agents suggesting that I come into the store to shop, which was not a viable solution. Ludicrous.

To resolve this matter, I demand the following actions to be taken:

1. Full refund of the damaged frozen food items.

2. Generate a courtesy online reorder of the frozen food items and deliver them to the designated location with no delivery fees, tips, or compensation of any kind.

3. Receive a six-month supply of the same frozen food items, starting from February 1, 2024, to August 1, 2024. Delivery or pick-up can be determined at the customer's discretion.

4. The phone customer service agents and other support employees should create a professional and welcoming service attitude towards seniors and value their worth.

I appreciate your prompt attention to this matter and look forward to hearing back from you soon.

Thank you.

Blessings,

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9:02 am EST

Kroger Pharmacy

Avoid the pharmacy at Cave Spring Corners in Roanoke, VA. Today I showed up for my vaccine booster shot appointment, only to be told "you'll have to come back sometime later". Apparently nobody in the pharmacy bothered to take the vaccines out of the freezer even though they were scheduled appointments.

This is also the same Kroger where a pharmacist previously lied to me to cover for their incompetence. They started having problems over a few months filling one of my regular prescriptions, and a few times the pharmacist told me that they were sorry but that there was a "shortage" of this medication in the market. This was well before any COVID-related shortages began.

The Walgreens a couple hundred yards away filled it while I waited, and their pharmacist flat-out stated that there was no shortage. Strangely enough, I soon found out that a different Kroger (a former MedCap pharmacy) about a mile away also was not experiencing the same "shortage".

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11:37 am EST
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Kroger Alcohol return

I reviewed the grocery ad for Fry's (Kroger) on Wednesday, November 24th. There was included in the ad where you could get 25% discount on wine if six bottles were purchased. I purchased six bottles of wine and when I got home I noted on receipt that I only received 10% discount instead of the 25% discount I was anticipating. I then looked at the weekly ad again and noted in small print that this discount was only good November 26, 27, and 28. I called the store on November 26th and asked if I could return the six bottles (10% discounted) on November 26th and repurchase, thus, getting the 25% discount. They said that I could not do this -- that they did not take alcohol returns. Why can I not return this unopened alcohol? There is no law in Arizona that alcohol cannot be returned and I do have my receipt.

Desired outcome: Would like them to refund me the additional 15% if I go back to the store with the wine.

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11:31 pm EST
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Kroger Sub: Complaint Letter for Poor Customer & Management Service

November 22, 2021

Kroger Marketplace #697

318 Mall Blvd Suite 100

Savannah, GA 31406

[protected]

Scarlett Brown

424 Elkins Cemetery Road

Guyton, GA 31312

[protected]

Sub: Complaint Letter for Poor Customer & Management Service

I am writing to express my concerns about a recent incident I experienced at Kroger Store #697. I would like to bring to your attention the fact that I received extremely poor customer service during my last shopping trip, which took place on 11/22/21approximately 10:30am.

While shopping, I notice a sales associate wearing a red vest watching me throughout the store. The associate followed down 4 different aisle but discreetly kept her distance.

My last stop was to pick up my medication from the Pharmacy while purchasing two last items that I forgot before leaving the store. Now the sales associate is less than 4 feet away from me at the register paying for my medications. Now she is 2 feet away from me at the register looking at my items.

I turned to the sales associate to ask her why she was following me in the store. She stated she worked at Kroger and she could walk anywhere she wanted too. I asked her once again why she was following me in the store. The associate continued to deny she was following me. I asked the associate if she was in line to pick up medication and she stated "No". So then I asked her once again why are you following me.

The associate stated she knew I had coupons and wanted to make sure I was not trying to use the coupons again.

I told the sales associate how I could use coupons to pick up medications. The sales associate continued to raise her voice with several other customers being present.

I went to customer service to ask for the manager of the store. A woman named Stephanie asked me what my issues were. I once again asked for the store manager.

Within 5 minutes of waiting for the manager of the store, the assistant manager came out of the office to speak to me. The assistant manager told me without a word being spoken by me. It was the sales associate's job to follow me in the store. It was her job to make sure I was not using additional coupons in the store.

At this point once again I was targeted and harassed for no reason.

I am a frontline health care worker and I always try to treat people fairly. I also know there are two sides of every story. This store constantly stands by targeting African American people for no reason. Me picking up medication had nothing to do with the early purchase that day using coupons. Last time I checked all money was green and nobody really cared what color you were so long you were spinning $$$ it.

I can say this is not true for store #697.

We ALL have the right to shop any store we choose whether or not you are African American, Asian, Hispanic, Native American, or White. No matter what race, sex, or color he or she may be. It shouldn't matter whether a person is using a coupon or a EBT Government Assistance Card. There should be no form of judgement by any employee of any facility.

I hope to hear back from you about this incident soon. Please contact at your earliest convenience at [protected], or email me at [protected]@gmail.com.

Thank you for taking the time to read my letter.

Sincerely,

Scarlett Brown

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Jonathan Kiser
Garland, US
Dec 22, 2021 7:38 pm EST
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Dear Scarlett,

I am not a Kroger employee. In fact I have an enormous complaint (although dissimilar to yours) against a Kroger Pharmacy in Garland, Texas, Have you heard from them as of yet? Was this ever resolved?

-Jonathan E. Kiser

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8:13 pm EST

Kroger fuel island / fuel points / customer service hours

Kroger store; 3095 Goodman Rd E. Southaven, MS. 38672.
I show 209 points on my card. went to get fuel and pump only recognized 10 cents instead of 20. WHY ? went to ask attendant, he had "O" clue on why it was doing that and did not even offer a solution. Does Kroger not hire people that have knowledge of their position, or area they are working?
Went inside store to try Customer Service and they were "CLOSED"? Why is customer service desk closed when the store is still open? Does Kroger not feel the need to have people in key positions the entire time the store is open?
This store continually fails on service and product availability. I try to use it because it is close to my house, but I find myself traveling a few miles further to a different kroger that is much much better organized and managed.

Desired outcome: Hire people that care about customers.

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2:56 pm EST

Kroger Return check process

I have been a customer for over 20 years. I am a Senior Citizen and have written checks all my adult life. Up untill mid to late November Kroger stated to me that my check was returned as (refer to maker) I contacted my bank and they never received said ck, nor was it ever on my month end statement as having been processed. I spoke to 2 customer servive agents in Idaho or Ohio where ever they are located and they each said that there could be a problem with the store scanner. I had to pay $ 30.00 per transaction for there error. THIS IS NOT FAIR to me a lifelong customer. No one in the complaint dept caed they just wanted my $30.00. Well I am through with Kroger. SENIORS and check writers BEWARE.

Desired outcome: Apology and refun for store error, not my or my banks error

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1:05 am EDT
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Kroger manger dolly

my name is toby malone ? on wed 3 dolly the manger had me doing cart and i was out there 1:30 to 4.00pm getting cart and she and the other coursty cleak never can or got me out of the cart? we was business and dolly came out there and yell at me because there was no cart i been get cart from customer and see say i should fired you and i said go ahead and lay the coursty cleak say fired toby he a [censored]? so i went get my lunch and bike and she said where are you going you fired me/ she said put bike back and we need to bagger today so couple hour she is giveing all cashier and clerk break and i have not have a break and i dibret and have to have lunch or fiaint or she would not have me go to the bathroom? so i was not feeling good and when 6.30pm she ask me if i was work thurday and i say yes? she said if you come in work i will have you arrest and put in jails?
thank you
sat 11/6/2021 i want to find out if i had a job dolly have cop and told me not to shop and be arest and want to shop for some food? so i had to go to food city and shop over ther?

Desired outcome: hassment

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3:39 pm EDT

Kroger Order Deliver

I placed my order for delivery on 10/23/2021. The order was confirmed and the money was taken out of my account. I went back to my confirmed order to make a change. When I tried to save the changes, the order was cancelled. I was given no explanation or reason for this cancellation. As the money, over $200 was already taken from my account, I was informed a refund would be issued, and it could take 3 to 7 business days. This is unacceptable, as I don't have an extra $200 for groceries for my family in the bank. This means, unless I can find somewhere else to get the money, I will not food for a week.

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12:57 pm EDT

Kroger Gas

I got gas 10/20/21 at 6:08 pm. While I was trying to pump my gas, a man came up and wanted to know if I needed help pumping gas. I told him no bit he kept pushing the buttons on the pump. He said God told him I was going to give him some money because he hadn't in two days and needed money to buy laundry detergent. I told him give me time to pump my gas. The lady on the pump on the other side whispered to me to see if I was ok. I was very nervous and upset. I did get in my car and lock door before giving him money. I try to call manager there today to complain but kept getting transferred and phone just ringing. I will not be buying gas there anymore. Did not feel safe. The attendens st gas station should walk around to see if customer needs help. Connie Adams 47&-737-3021

Desired outcome: To be aware what is going on to make customer feel safe.

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Kroger Customer Reviews Overview

Kroger is a popular grocery store chain that has been serving customers for over 135 years. The company has a strong reputation for providing high-quality products at affordable prices, and this is reflected in the positive reviews that it receives from customers.

One of the most commonly praised aspects of Kroger is the wide variety of products that it offers. Customers appreciate the fact that they can find everything they need in one place, from fresh produce and meat to household essentials and personal care items. Many reviewers also note that Kroger has a great selection of organic and natural products, making it easy for health-conscious shoppers to find what they need.

Another positive aspect of Kroger is the company's commitment to customer service. Many reviewers note that the staff at Kroger stores are friendly, helpful, and knowledgeable, and that they go out of their way to ensure that customers have a positive shopping experience. Additionally, Kroger offers a variety of services to make shopping more convenient, such as online ordering and home delivery.

Finally, customers appreciate the value that they get from shopping at Kroger. Many reviewers note that the prices at Kroger are competitive with other grocery stores, and that the company offers a variety of discounts and promotions to help customers save even more money.

Overall, Kroger is a well-respected grocery store chain that offers a wide variety of products, excellent customer service, and great value for customers. If you're looking for a reliable and affordable place to shop for groceries, Kroger is definitely worth considering.

Kroger In-depth Review

In Summary: Kroger stands out as a comprehensive grocery provider with a rich history and a strong market presence. They offer a wide variety of products, including fresh and organic options, at competitive prices. Their customer service is generally reliable, and the store ambiance is conducive to a pleasant shopping experience. The online shopping platform is user-friendly, with various delivery and pickup options. Kroger is also involved in sustainability efforts and community engagement. While the checkout experience is efficient, there is room for improvement in their health and safety measures. Overall, Kroger is a solid choice for those looking for a one-stop-shop for their grocery needs.

Company Overview: Kroger has a long-standing history and is a well-established player in the grocery industry. With a significant market presence, it serves as a go-to supermarket for millions of customers.

Product Range and Quality: Kroger offers an extensive range of products, from pantry staples to gourmet items. The freshness and quality of their produce often receive positive reviews, and they provide a good selection of organic and specialty items. Their private label products are also a hit for offering quality at a lower price point.

Pricing and Value for Money: Prices at Kroger are competitive, and they frequently offer sales and promotions. Their loyalty program provides additional discounts, making shopping there a good value for money.

Customer Service: Staff at Kroger are generally known for being knowledgeable and friendly. They are responsive to customer inquiries and complaints, with assistance readily available in-store.

Store Ambiance and Layout: Stores are clean and well-organized, with clear signage and easy navigation. Kroger also makes efforts to be accessible to disabled customers.

Online Shopping Experience: The Kroger website is user-friendly, with a broad selection of products available online. Pricing is consistent with in-store prices, and they offer convenient delivery and pickup options. Their mobile app enhances the shopping experience with additional functionality.

Checkout Experience: Checkout lines at Kroger are typically efficient, and they offer self-checkout options. A variety of payment options are available, and security is taken seriously.

Sustainability and Community Involvement: Kroger is involved in environmental initiatives and sustainable practices. They also actively engage with and support the communities they serve and have ethical sourcing policies in place.

Health and Safety Measures: Kroger maintains cleanliness and sanitation practices and complies with health regulations. Their response to COVID-19 includes safety protocols to protect customers and staff.

Return Policy and Customer Satisfaction: Returning items at Kroger is straightforward, and the refund process is efficient. They take customer feedback seriously and follow up on resolutions to ensure satisfaction.

Additional Services: Beyond groceries, Kroger offers a range of services including pharmacy, banking, gas stations, and other in-store services, adding to the convenience of shopping there.

Overall Experience and Recommendations: Kroger is a reliable supermarket with a strong product selection and good customer service. While it generally provides a positive shopping experience, it could improve in health and safety measures. It stands favorably when compared to similar businesses and comes recommended for those seeking a full-service grocery store.

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### Guide for Filing a Complaint Against Kroger on ComplaintsBoard.com

1. Log in or Create an Account:
- If you already have an account, log in to ComplaintsBoard.com. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is positioned at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with Kroger in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Kroger.
- Include key areas such as transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Ensure your complaint is clear, accurate, and complete before submission.

8. Submission Process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Follow these steps to effectively file a complaint against Kroger on ComplaintsBoard.com.

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www.kroger.com

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Is ComplaintsBoard.com associated with Kroger?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Kroger Customer Service. Initial Kroger complaints should be directed to their team directly. You can find contact details for Kroger above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Kroger. Discuss the issues you have had with Kroger and work with their customer service team to find a resolution.