Kroger

Avoid the pharmacy at Cave Spring Corners in Roanoke, VA. Today I showed up for my vaccine booster shot appointment, only to be told "you'll have to come back sometime later". Apparently nobody in the pharmacy bothered to take the vaccines out of the freezer even though they were scheduled appointments.

This is also the same Kroger where a pharmacist previously lied to me to cover for their incompetence. They started having problems over a few months filling one of my regular prescriptions, and a few times the pharmacist told me that they were sorry but that there was a "shortage" of this medication in the market. This was well before any COVID-related shortages began.

The Walgreens a couple hundred yards away filled it while I waited, and their pharmacist flat-out stated that there was no shortage. Strangely enough, I soon found out that a different Kroger (a former MedCap pharmacy) about a mile away also was not experiencing the same "shortage".