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Kraft Heinz Profile

Kraft Heinz

www.kraftheinzcompany.com

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1.1

Overall reputation rating based on reviews and complaints

Kraft Heinz earns a 1.1-star rating from 2 reviews and 932 complaints, indicating that most consumers are dissatisfied with products.

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Kraft Heinz Complaints Page 20 of 47

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10:53 am UTC

Kraft Heinz ore-ida just crack an egg rustic scramble

Hi, I bought several of the Just Crack an Egg containers a few days ago, which are actually pretty expensive given that you still have to add food to it. I opened up one yesterday (8/23/2018) that does not expire until 9/3/2018 and the turkey sausage was moldy so I had to throw the whole thing out. The store won't take it back so I would like to either get a replacement or money to replace the item. I'm sorry, I didn't think to take any pictures. I'm not sure what information you need from me to refund or replace but my email address is [protected]@yahoo.com. Thank you.

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Junkin
Roswell, US
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Aug 31, 2018 8:14 am UTC

I bought some Just crack an egg and it is very good. I would like to know what the shelf live would be on it ? dose it have to be used by the date on package? Dose it have to be refrigerated if not opened thank you irjunkin@hotmail.com

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1:49 pm UTC

Kraft Heinz genuine whole dill pickles

I cannot purchase the Geuine While Dill Pickles in any jar larger than 24 oz. in the Middlesex county NJ area. Additionally the 24 oz. jars on occasion have mushy bad tasting pickles. I just had 2 in a row, when I purchased 3 jars and in the part 2 months - 3 other jars were bad too. These pickles along with the Dill hamburger Slices are very hard to find even in the small jars. These pickles were purchased at ACME

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6:34 pm UTC

Kraft Heinz koolaid

hi, wow you guys get lots of complaints :( by and large love most if not all products at any rate i been buying your peach mango koolaid as i do like the stuff, i buy four 50 ct boxes at a time last approx a year im on my second box and i noticed that i been finding perfectly sealed packets but empty of product :( now have found six total in two boxes batch is D12B13:58 far as i can tell and all boxes are same not sure if its just this flavor or you were having issues with product line thought i should report as the price of koolaid has gone up since the 70s :)

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7:30 am UTC
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Kraft Heinz mcd coffee pods

Love the coffee...Hate the pods
Coffee grounds in cup EVERY TIME.
Waste of money if I am throwing out 1/2 a cup of coffee for each one I brew.
At least a teaspoon or more of coffee grounds at the bottom of each serving not to mention my kerig needs to be cleaned out after each use as the "prong" inside gets clogged with coffee grounds.Very poor design

Is Kraft looking into this problem? I found over 300 complaints online regarding this issue.
I will not be purchasing this product again

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2:00 pm UTC

Kraft Heinz easy mac, extreme cheese macaroni and cheese

I just opened a new box of Easy Mac, Not one of the small packets of Noodles was sealed. When I tried to pick up a pak out of the box
they dumped out in the box...
I will not be serving this to my grandkids
as I am not sure about the contents.
The box was not cut at all, as sometimes happens when stock people
put these items on shelf in grocery store. It was also sealed properly from the distributor.
I have pictures on my phone but don't know how to send them to my computer so that you can see this

Please just check your product better before shipping...
I would like to be reimbursed for the box I purchased at my local Walmart.
Thank you!
Emily

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12:48 pm UTC

Kraft Heinz shake n bake

Product ShakeNBake use by 18 Feb 2020 DB01 06:47

Product contents: Bags inside box were not useable.

They were only half the size as they normally are and therefore unable to be used. There is usually a larger bag inside to shake the coating mix on the chicken. I guess there was a mix up in the machine that makes the bags for the coating mix. Please correct this error.

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2:57 pm UTC

Kraft Heinz velveeta cheese

What just happened to Velveeta cheese? The most recent pack of cheese I purchased tastes like crap. It's almost like there's candle wax mixed in. I had a six month old slice that fell to the back of my refrigerator and it actually tastes like it's supposed to. Something must have changed recently in the formula. If I buy another pack and find this is now how Velveeta is made I will search for a new brand. I'm really disappointed. It is the only sliced cheese I have ever bought in over 20 years.

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9:23 am UTC
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Kraft Heinz philadelphia cream cheese

Hi last week I purchased 8 packages of original cream cheese 8 oz. boxes to make a cheese cake for yesterdays church lunch we had. When I went to use the cream cheese I notices the boxes had some fine line cuts on the bottom of the boxes and the packaging was cut inside. The cheese had parts of the cheese hard. I think this was done with a ultily knife at the store. I was very upset and had to go out and buy 8 more packages. I thought I should bring this to your attention. I purchased them at my local Walmart store. upc code on boxes is [protected] jan 18 82 12 20 holy smokes this is all past the date. I did not even know until looking for the date for you. WOw! well this is all the information I have for you. Thank You Brenda Pearson

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4:27 pm UTC
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Kraft Heinz cracker barrel oven baked cheddar havarti mac & cheese dinner

Around the 1st. of September I bought 2 bags of this Mac & Cheese because I need to cook 2 bag for my family. When I opened this package it did not have the Seasoning pack in it so I could not use it I could only cook one bag. Now I have a bag of Macaroni, Cheese sauce and bread crumbs but no Seasoning pack to me the most important ingredient. Now I am out$5.00. what can you do to compensate me.

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Update by Sharon Fuqua
Aug 19, 2018 4:51 pm UTC

I am in Buffalo NY not Illinois.

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10:27 am UTC
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Kraft Heinz stove top

08-17-2018
Deborah Willey
2250 Helderberg Avenue
Schenectady, NY 12306
[protected]@gmail.com

RE: Stove Top
Savory Herb

I recently purchased this product. We had it with our meal last night, 08-16-2018.
It was very salty. I thought I had not mixed it well and stirred it some more. We tried again and we still were unable to eat it. We have purchased this product several times and have always enjoyed it. I just wanted you to be aware and to be able to get a replacement.

Proof of Purchase # [protected] 5

Thank You

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2:14 pm UTC

Kraft Heinz mio water enhancer

I have enjoyed using Mio water enhancer for several years and really like the product, however, I have noticed numerous times how the squirt feature does something to cause the product to get all over the place. Today, while in a restaurant, I used my Southern Ice Tea Mio. The liquid got all over my dress and I doubt that I can get it out. It stains skin and any thing it gets on. I don't know the answer to the problem but I liked my dress very much that I won't be able to wear again.

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12:02 pm UTC
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Kraft Heinz kraft singles american cheese 16 slices

On August 2, 2018, I was making grilled cheese sandwiches. Upon removing some slices from the package, I noticed that the packaging was sliced and the cheese hard. Over three quarters of the package was like this. I was afraid to use the few (4) slices that were not damaged. After taking pictures, I threw the entire package away. I purchased this at Food Lion in Chester, Virginia to take to the beach, therefore, I could not return them to the store. I would like a full refund.

Thank you,

Anna Noland
[protected]@gmail.com
14805 Esther Lane
Chester, VA 23836

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12:17 pm UTC

Kraft Heinz sweet and spicy chili

I bought a jar of food network inspirations Sweet & Spicy Chili last week. My wife and I like Thai food very much and make homemade curries often. With Home Network and Kraft combining efforts, what could go wrong. I browned boneless chicken breast and combined with a few typical vegetables--onion, pepper and garlic and then simmered in the sauce. The flavor just could not be disguised enough even over steamed rice. We found the seasoning rough and harsh (not particularly spicy) and not enjoyable at all.

Robert Hayes
512 N Village Lane
Liberty Lake, WA 99019
[protected]@gmail.com

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7:02 pm UTC
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Kraft Heinz country time lemonade drink mix

On Friday 8/3/2018 I purchased countrytime from walmart. I came home and made a pitcher of it. Around 5 PM I had a glass of it. Around 8pm my throat started feeling scratchy n sore. At 11pm i went to emergency room because i could not swallow and it was painful. After 4 hours there and 3 shots i was able to go home. My throat still feels a little scratchy but i can swallow now. Have you changed your ingredients? I've drank this for over 30 years and never had anything like this. Needless to say i will not be drinking it again. Countrytime lemonade drink mix, 19 oz, best by 14 June 20, DB 02 13:42 CT, [protected], [protected] 0.

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10:26 am UTC
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Kraft Heinz koolaid jammers

I purchased 2 boxes of KoolAid jammers at my local Kroger. Both boxes were supposed to come with straws as they contained juice pouches, but they were missing! Either the machine or someone forgot to put them on the pouches so we had to cut the tops off and pour them into cups. It was very inconvenient and disappointing to say the least. For the cost of these juices I should get exactly what I paid for, not missing items! Surely I'm not the only person who has had this issue are yall aware of this problem already? I would like to hear back from someone regarding this issue.

[removed]

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6:57 pm UTC

Kraft Heinz stove top stuffing

I purchased 2 boxes of Savory Herb Stove Top Stuffing Mix from Walmart. I made this for dinner for my family and it was awful. There was so much spice in it we could not eat it. It was the worst I have ever had & I have purchased this brand for many years, not sure if I will ever buy it again. Very unhappy customer.

Mrs. Sharon Garverick
[protected]@bex.net

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4:46 pm UTC
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Kraft Heinz wild strawberry crystal light

I recently purchased a box of this product and over half of the packets were not sealed properly and the product all stuck together in one hard lump. Code on the bottom of the box is [protected], Best When used by 06 Jan20 18:49 DB08 12. I saved some of the packets if you would like them returned or a picture of them sent. It was the side seam that was not sealed properly. Thank you.

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8:38 am UTC
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Kraft Heinz kraft asian ginger dressing

I am actually writing you guys to BEG. PLEASE BRING YOUR ASIAN GINGER DRESSING BACK! I just happened upon it when I was trying to find something to marinate pork chops in. And lo and behold, I had bought some for my salads at work. I tried it and loved it on my pork chops, and so did my very picky twin boys. My complaint, if you can call it that, is that I CAN'T FIND YOUR ASIAN GINGER DRESSING ANYWHERE IN DECATUR, ALABAMA. PLEASE HELP!

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4:55 pm UTC
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Kraft Heinz ranch /bacon dressing&miracle whip

On 7/27/[protected]@approx.2:00pm pacific time, I called([protected].The reason for my callwas because, I mistakenly bought Ranch w/[protected]@7/1/18, didn't know I'd got the wrong 1, til 7/27, tried it, do NOT like it.Ruined the c.s.# .went to my fridge, got my miracle whip, for the # to realize, it was 3mos. Out of date.was told by c.s. super.Connie, our policy is, we don't replace items, that are. Unsatisfactory. WHAT?

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6:06 pm UTC

Kraft Heinz taco bell crunchy taco dinner kit

I purchased 2 Kraft Taco Bell Crunchy Taco kits.

1 is 19 SEP 2018 XME 06:44 and one 25 JUL 2018 XME 02:51 at Winn Dixie, Tampa, Florida July 14, 2018

In each kit over 60% of the Tacos were broken into pieces and unusable as taco's. They were in their sealed container and the boxes were not damaged.

This was very disappointing since with our continual rainy weather I had to go out and buy some additional shells to make sure we could fee everyone. Need either better quality control or training for the stores.

I would appreciate the replacement of the 2 kits (we are frequent users and never had an issues in the past)

Thanks
R. L. McDonald
4302 Middle Lake Drive
Tampa, FL 33624
[protected]@aol.com

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About Kraft Heinz

Kraft Heinz is a global food and beverage company offering a wide range of products including condiments, cheese, dairy, meats, and meals. Known for iconic brands like Heinz Ketchup and Kraft Macaroni & Cheese, they serve both retail consumers and foodservice businesses.
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Kraft Heinz is ranked 3 among 18 companies in the Food Production category