The J.M. Smucker Company Logo

The J.M. Smucker Company

Having problems with The J.M. Smucker Company?

File a complaint and get it resolved. It’s quick, effective and absolutely free!
Proudly resolving consumer concerns since 2004

The J.M. Smucker Company reviews first appeared on Complaints Board on Aug 15, 2006. The latest review natural balance 12 lb bag sweet potato and chicken small breed bites was posted on May 21, 2017. The latest complaint PRICING was resolved on Apr 23, 2011. The J.M. Smucker Company has an average consumer rating of 2 stars from 7 reviews. The J.M. Smucker Company has resolved 2 complaints.

The J.M. Smucker Company Customer Service Contacts

+1 888 550 9555 (Customer Service)
+1 888 643 7219 (Crosse & Blackwell)
+1 800 535 5437 (Dickinson's)
+1 866 828 5502 (Knott's Berry Farm)
+1 888 569 6993 (R.W. Knudsen Family)
+1 888 569 6994 (Santa Cruz Organic)
+1 800 288 3637 (truRoots)
+1 800 937 9745 (Folgers)
+1 800 990 9039 (Medaglia D'Oro & Café Pilon)
+1 888 656 3245 (Kava Coffee)
+1 877 636 9649 (Meow Mix)
+1 888 645 5266 (Milk-Bone)
+1 800 829 4493 (Natural Balance Pet Foods)
+1 800 469 7387 (Kibbles ‘n Bits)
+1 888 321 7530 (Pup-Peroni)
+1 800 237 3856 (Nature’s Recipe)
+1 800 252 7022 (Canine Carry Outs & Snausages & Gravy Train)
+1 877 228 6493 (Milo’s Kitchen)
+1 800 268 3232 (Bick's & Carnation Milk)
+1 800 567 1897 (Robin Hood & Double Fruit & Golden Temple)
+1 800 561 3455 (Five Roses)
1 Strawberry Lane
Orrville, Ohio
United States - 44667-0280
Smucker Foods of Canada Corp.
80 Whitehall Drive, Markham, ON, Canada L3R 0P3 is not affiliated, associated, authorized, endorsed by, or in any way officially connected with The J.M. Smucker Company Customer Service. Initial The J.M. Smucker Company complaints should be directed to their team directly. You can find contact details for The J.M. Smucker Company above. is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about The J.M. Smucker Company. Discuss the issues you have had with The J.M. Smucker Company and work with their customer service team to find a resolution.

The J.M. Smucker Company Complaints & Reviews

Natural Balance — natural balance 12 lb bag sweet potato and chicken small breed bites

May 21, 2017 I have been a loyal customer of your products for three years and have never had a problem...

Folgers — It was the most disturbing thing

I bought this instant coffee at Walt mart and I been using this product for a week I been drinking it about I...

Folgers &Goumet Supreme&Inferior Product - Postum-Laced

OK. So Folgers Gourmet Supreme coffee was selling at $12 for 27.8 oz for most of the last year now mysteriously priced at $7.99. How cool is that? Did the American dollar just gain a bunch of worth on the world market? Was there a bumper crop of high grade Arabica beans that flooded the market? My tastebuds say "NO!"

Both $7.99 cans I have purchased make coffee with a peculiar but remotely familiar taste - not that of a semi robust deeply flavored coffee that has had me purchasing this brand for over 15 years. No. It has this curious almost "cocoa -like" flavor or something like that. I discovered that if I nearly double the amount per batch, I get almost to that ol "Gourmet Supreme" level of flavor. But still something ain't right. It's not sawdust, its not the rat middens that American coffee makers put in the coffeebean shipments to Germany after WWII...what the heck makes this stuff so...mucky - tasting? No verve, none of that deep rich coffee flavor that I've sought in a cup of coffee since I was 14.

Postum! Yes thats it - or its modern congener. That stuff they called coffee in the Soviet Bloc countries when I was there 45 years ago. And from what I heard, was the additive they used during the depression and during the war. They have cut the the high grade beans with Postum. Heck, what drip coffee accustomed American would know the difference? Had me fooled for at least a couple pots. I thought it was me.

Dirtbags. :Like everything else they sell these days, its the old, "Lets get Americans used to inferior quality, and at the same time satisfy their craving for value by giving stuff to 'em on the cheap." Kinda like the twelve pack of Hanes undies I bought a month ago. Whatta bargain! 12 pair for what I paid for 6 pr - but heavens to Mergatiroid! you can see right through the darn things! I thought they only sold that stuff to sexy women at Victorias Secret.

Hey Folgers...I can afford to pay $12 even $18 for a can of good honestly blended quality coffee but sneakey tactics like you are pulling off; that assume I am nothing more than a stunned cow in a slaughterhouse; completely flummoxed; upside down on my checkbood...and hence, I'll never know the difference? Doesn't wash here.

So I decided to out ya on this one. And I will quit buying your product, and seek an alternative brand in order to acquire real coffee for alert coffee drinking capitalist American grownups.

Nice try fellas.

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    The complaint has been investigated and
    resolved to the customer's satisfaction

    25 of PUP-PERONI priced at $17.99, next door Hannaford Bros had exactly the same for $9.99 everyday price, NOT ON SALE.

    Add your opinion

      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Jif Peanut Butter — Insect Body Parts in the Jars (2)

      This morning I found an insect wing in the jar of peanut butter that I was feeding my children. A few week...

      We are here to help

      • 16 years' experience in successful complaint resolution
      • Each complaint is handled individually by highly qualified experts
      • Honest and unbiased reviews
      • Last but not least, all our services are absolutely free

      Folgers Coffee — Bad treatment

      I have purchased folgers coffee for lots of years, i am 71 and my email address was given out by you people...

      Folgers Flavors Chocolate Silk Ground Coffee — Consumer Feedback

      Dear Folgers Customer Relations Team: This may sound as a joke to your ears but it is very, very real. Last...


      Unhappy consumers gather online at and have already logged thousands of complaints.
      If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
      One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
      A consumer site aimed at exposing unethical companies and business practices.
      ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
      You'll definitely get some directions on how customer service can best solve your problem.
      Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.