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KitchenAidkdfe304dbl dishwasher

1
D Aug 24, 2019 Review updated:

We purchased this dishwasher on 2/19/15 and paid for installation by the seller (hhgregg appliances). About 3 weeks ago the water stopped pumping during cycles I called in a reputable appliance repair company that I used several times in the past and he said the water pump was shot and the cost to repair would be around $600 which is what I paid for the dishwasher. Reviews say the average life should be 7 to 10 years. I am very disappointed in your product and won't buy any Kitchenaid appliances again

Responses

  • S
      Aug 25, 2019

    It unfortunate that you've run into a problem with your Kitchenaid dishwasher. Kitchenaid still maintains one of the best ratings in dishwasher designs and has done so for well over 20 years now.

    It's absolutely not unheard of for a dishwasher to last the 7 to 10 years you've quoted. If fact, it's very possible for many people to get over 10 years of use. There are several considerations as to the longevity of a product, however. One major consideration is to the frequency the dishwasher is used. Most people run their dishwasher only two to three times a week; there are those, however, that run the dishwasher daily, if not more than once per day. In such situations, you can understand where the longevity would be greatly depreciated.

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