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KitchenAid Customer Service Phone, Email, Contacts

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2.2 413 Reviews

KitchenAid Complaints Summary

122 Resolved
280 Unresolved
Our verdict: Engaging with KitchenAid, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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KitchenAid reviews & complaints 413

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5:58 pm EDT

KitchenAid unavailability to receive parts to repair my kitchen aid built in ovens

On 3/24/08 a service repair person determined that the Kitchen Aid wall ovens were in need of parts including a control panel to make the ovens operational. He entered the information into his computer with the serial numbers for each part. He told me that it would take 7-=10 days for the part to be delivered to my home and he proceeded to make an appointment to return on 4/4/08. I received a call from A&E asking if I had received the part yet and I responded no so that person said that she had to cancel the appointment and then she told me that the part was on back order and would not be shipped before 4/25/08. This is totally unacceptable as I do not have a working oven which I need especially that the holiday of Passover begins on April 1 9th and I must cook for my family and guests. This is a most important religious holiday for a Jewish family. n

I have spoken to A&E, Kitchen Aid and the warranty company and they all tell me the same story which again is unacceptable. In an era of computers and immediate communication why did A&E wait nine days to inform me that the order is back ordered? Kitchen Aid tells me that the part is being manufactured and that they wait until they have sufficient amount of a particular part and then they will fill an order. They also tell me that if my ovens were under warrantee, not under an extended service contract that I would be able to receive the part sooner. What kind of a business is everyone running. What it a consumer to do and what recourse can be taken. I refuse the just take the answers that have been given to me and I hope that I receive a response from you by return e-mail or in writing. The parts that need to be delivered are as follows:
Thrmst-fix [protected] 1
Fuse thrml [protected] 2
Trim-oven [protected] 1
Sub Panl-cont [protected] 1

Please look into this matter and inform me that you will be able to expedite this matter.

Sincerely,
Irwin M. Bressler

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12:00 am EST

KitchenAid poor quality product!

I have lived with three Kitchen Aid appliances for the last three years and I am truly disappointed. The dryer began making a loud clunking sound a year in service and it took the repair man five visits to fix. It still makes noise but it is out of warranty and I will replace it soon with something made offshore. Same goes with the washing machine which sounds like the belt or bearings are failing and the refrigerator which makes more noise than my Bosch dishwasher. What a mistake. I have family with LG appliances and they are dependable and super quiet. So be it. Quality is off shore.

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12:00 am EST

KitchenAid 4-attempts to repair a refrigerator - no shows

I requested a service call on my refrigerator set up for 10/13/07 1-5pm-tech showed up at 8:00pm. He charged $260 for a part inside the refrigerator that did nothing to make the refrigerator to start make ice on the inside and dispence in the front. I called to request a second service call scheduled for 10/27/07 to find that the refrigerator a frozen line and that my tenant should defrost the refrigerator and then the ice maker would work. We asked the tech if the original part that was replaced for $260 every needed replacement and he could not a true answer. I set a third service call because ice was still not dis-spencing through the front-appt scheduled for 12/22/07 1-5pm - no show. I set a forth service call-scheduled for 1/5/07 to find out that a motor now needs to be replaced inorder for the front dis-spence to make ice $229 additional cost. I would like to know if a law exists about showing up late or no shows? I have now spent $489 labor and part on this refrigerator-four service calls later and have to wait for a fifth service call when the motor part shows up by the door.

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PROSS
Reno, US
Aug 06, 2009 12:50 pm EDT

A&E is a complete waste of a service company. Not only do they not show up on the date they have scheduled, but they don't even call when they don't show up. This is by FAR the WORST company for service on appliances. I have no idea also why the Warranty companies use this sorry excuse for a service repair company? I am still in a hassle with these idiots for service on my darn refrigerator! We all need to somehow get this A&E company off the list for repair service!

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Becky
,
Aug 22, 2008 10:40 pm EDT

I have a maytag washer and dryer that was purchased in 2005. I've had very good service out of these appliances and I'm very happy with them.

Also, my parents have the NSI protection plus on their appliances and have been very pleased with it. A warranty or extended warranty is only as good as the dealer or service company who does the repair. For this reason I will only purchase appliances from dealers who service what they sell. When my parents had a problem with one of their appliances they called the dealer who sold it to them and the appliance dealer called NSI and the dealer sent one of their service men out to repair the problem and billed NSI.

It has been my experience that best repair service is obtained from the appliance dealer who sold the appliance. This is usually a home town local business rather than a chain store or a home supply store etc.

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class action 2010
Santa Clara, US
Jun 18, 2008 8:24 am EDT

A&E is by far and away the worst service company in the universe.
they lie to you everytime you call them.
their technicians couldn't hammer a hot nail through a snow bank.
whirlpool and every other appliance manufacturer who uses
these clowns to service their customers should be ashamed for doing this to loyal
customers.
Since A&E techs first arrived at my home 6 weeks ago, I have a washing machine
in a million pieces sitting in my kitchen and they refuse to send techs out to
do the repair even though i've had the parts for weeks now.
It's time we start writing to our congressman and senators to investigate
this growing monopoly.
whats truly scary is that almost every appliance manufacturer
uses these clowns to repair, i mean not repair your broken appliance.
it's an absolute joke.
buyers of not only extended warranties but those still covered by
the original manufacturer warranty will have to get them unfixed by A&E
and even the manufacturers don't care that their customers are being shafted.
i'm going to eat the 9 hundred i spent on this piece of garbage whirlpool washer
and go out and get one made by LG, they are the only manufacturer I can find
that does not use A&E.
They wonder why Americans prefer cars from Japan well the number one reason
I own Honda's is they have the best customer service you could ever find.
Now if only they would start making appliances because the american manufacturers
don't give a damn if buy from them or not because unknown to most folks out there
is one very sad fact, no matter what name is on your appliance (except for GE and LG)
it was made by whirlpool and whirlpool couldn't care less because if you dump them and say by a may tag
you just bought a whirlpool anyway.
I always though monopolies were illegal but I guess our government has really forgotten
what the word illegal really means.

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Rose Marie Garcia Fontana
,
Mar 19, 2008 10:39 am EDT

A & E also stood me up, TWICE, and the repairman never even called to explain or let me know what was happening. Multiple phone calls to both Sears and A&E were beyond frustrating- a follow-up call was supposedly scheduled, then THAT didn't happen. My GE dishwasher is not only non-functioning, but it is under a factory recall for possible FIRE. You would think A&E would provide good service, especially since they are the ONLY ones allowed by GE to replace the electrical parts that could cause fire damage. I am outraged at the lack of decent customer service on the part of both Sears and A&E...their call-in center for service seems to be out-sourced, as I detected East Indian accents on the part of some of the operators. In any case, consumers beware... we have to be adamant, even outraged, in order to get appropriate service.

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Eileen Miller
,
Feb 19, 2008 7:28 pm EST

I have similar issues involving A&E:

I purchased a Maytag Neptune Washer in July 2005. I purchased the extended warranty via NSI. Shortly thereafter, Whirlpool purchased Maytag. In early January of 2008, I got the error message "LR" which apparently means that the washer's motor is not running. I called NSI and they dispatched A&E. It is now 2/19/08. A&E has been out multiple times, approximately 8 or so. They have also missed two service calls that they scheduled (one of which the repair man said he set me up for, but apparently never did).

Whirlpool evidently gave them the wrong part numbers, or series numbers twice, so parts had to be sent back twice. The circuit board has been replaced, the water pump has been replaced, and the wiring has been replaced. A & E does not seem to know what is wrong or to be able to get the machine up and running. My complaint is not the individual repairman who has been to my home the last three times, but with the interaction or deals or tacit agreements that seem to be in place between the warranty companies, A&E and the manufacturers.

When the service man left today, he told me he was ordering a bunch of new parts, including the circuit board and wiring - WHICH WERE JUST REPLACED ON THE LAST VISIT! He claims that he has never seen so many problems with one machine. He also states that Whirlpool must declare it unrepairable. He has no idea what is wrong with it or what can be done to fix it.

I called NSI and A&E. Under the NSI warranty's lemon provision four issues entitle you to a new machine. According to NSI, however, this means THREE COMPLETED REPAIRS. In other words, although under anyone's definition this machine should be a lemon, as long as A &E NEVER succeeds in getting it up and running, its all still the same repair - all this stuff only counts as one reapair. Essentially, what they seem to be contending is that they can rebuild the machine over 6, 8, 10, 12, 18, 24 months and, as long as it's NEVER fixed, its not a lemon, it's just one ongong repair. They just get to keep sending A&E out, and I just get to keep taking time off of work. Interesting, no?

NSI says that it's a lemon under these circumstances if the A&E repair person deems it unrepairable. The A&E person states that Whirlpool must so state.

I will NEVER purchase an NSI extended warranty again. I will also never purchase a Whirlpool product again. For those of you who feel the same, BE CAREFUL...Whirlpool makes a number of different products under different manufactuer's names. I understand that GE and Frigidaire make their own products. I will give those companies a chance before I ever buy anything serviced by Whirlpool again. I don't know what's going on between these three entities, but if it weren't so ridiculous it would be funny.

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amber
,
Feb 10, 2008 7:11 pm EST

NEVER DO A TIMESHARE PRESENTATION. THEY ARE HORRIBLE EVIL PEOPLE.

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Matt Logston
,
Jan 06, 2008 9:44 am EST

I recently visited Las Vegas. While walking through the Planet Hollywood casino, I stopped by info desk to get directions. I was offered a timeshare tour in exchange for free show tickets and dinner for 2. I was told that it would be a 90 minute walk through of the new Planet Hollywood Tower and then be done. I arrived to find out it was a very high pressure sales floor and was treated very poorly when we decided not to purchase the timeshare. It was unbelievable how we were treated. They were selling $38k timeshares @ 17.99% @ $800/month for the life of the loan. Very poor communication between street rep offering tour and sales floor once you arrive. Our particular rep up and left the table when I told him we weren't purchasing a timeshare! No goodbye, no thanks for your time. Oh yeah and the 90 minute presentation was 3 hours!

ComplaintsBoard
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12:00 am EST

KitchenAid poor service

I called the above warranty company for service on a three year old Kitchen aid Dishwasher that was leaking onto my wood floor. The service man came out the first time and said I needed a new gasket. He came back with the gasket and installed it. He said I needed to keep a dishtowel shimmeyed in the door to keep it from popping open till the gasket adjusted to the the door. The door kept opening and the cycle not complete. I called him back. He said. He really did not know how to fix this and it was an ongoing problem with the KitchenAid dishwasher. Said I shaould keep a towel on the floor by the leak and a small bowl till he could figure something out. He was not too reassuring. I have not heard from him since he was here. The warranty company would not allow me to use any other service company. I called the store where I purchased the dishwasher. I was told this was unheard of. They suggested I call the service company Premier that specializes in Kitchen Aid. This will be my expense unless I can get Maytag to bend. This warranty company is neither dependable. My warranty is usless. Pplease assist any way possible.

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12:00 am EST

KitchenAid multiple breakdowns heating element, fuses, soap do wont open the list goes on & on

Purchased the dishwasher in 2017. we were shopping of a bosch, the sales person told us a kitchenaid was much better HUH! Since then we have atleast 2-3 service calls a year. the heating element has gone out, it blows fuses, the hinges have gone bad on the door making it way "a million pounds" now the soap door does not open. the water. its been one problem after another. you would think after spending 900.00 on a dishwasher I would not be having all of these issues. MAYBE i SHOULD HAVE JUST WENT WITH A 300.00 GE!

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Saumita
,
Feb 29, 2008 12:27 pm EST

This has been an on-going issue for the last 8-10months where I have been calling my service protection company who calls A&E to service our broken dishwasher. Each time a rep comes to service this dishwasher they suggest a new thing. They say to me that nothing is wrong with the dishwasher, but how I load the dishes is the problem. I am told, the detergent I use is not the right one. How I load dishes is wrong or I do not use the correct cycle. I need to wipe the inside of the dishwasher or use rinseaid. I need to add frozen lemonade to clean the in side of the dishwasher. I have followed all their directions and yet the dishes keep getting worse and worse. IN fact the last 2 rounds pretty much the entire load was dirty. The dishes have stains that weren't even on them when I loaded them. Go figure... I have spent countless hours now waiting, scheduling and re-washing dishes. Not sure where to turn...

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dennisal
Moreno Valley, US
Dec 07, 2013 3:07 am EST
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i bought kitchen aid dishwasher 1-1/2 years ago. i have had 4 breakdown. 2 motor, 2 circuit board. not to mention 4000 dollar in floor repair due to failed discharge hose. stay away form kitchen aid. interior is poor design. the vent is next to circuit board with no protection ie. seal

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12:00 am EDT
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KitchenAid cooktop exploded!

KitchenAid - www.kitchenaid.com

April 2007 the glass on our Kitchenaid gas cooktop exploded with glass everywhere. Our kitchen is 30' long and 20' wide and glass covered it. We contacted Kitchenaid and their response was we somehow damaged it. We bit and ordered a new glass top.

September 2007 the glass top exploded again. The stove had been turned off for maybe 5 minutes. Kitchenaid had the same response. I think they have a problem but if they ignore it, maybe it will go away. My wife just became furious with the idea it was our problem. I guess it is since they will do nothing.

The only good thing is our 3 year old grand daughter was not in the kitchen at the time it exploded as she is just the right height for the glass to hit her in the face.

We have since purchased a Viking 6 burner stove top with a stainless steel top. This is the only one that would fit the granite opening.

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Todd N Jill Schrock
, US
Apr 24, 2017 12:34 pm EDT

Our Kitchen aid gas cook top exploded this morning. It is gas, model # KGCC506RBL01. We have had this cook top for 10 years with no problems, then all of a sudden when I turned the knob to light the front right eye, BOOM! The iron grates lifted, all the black glass shattered and small pieces flew around the island and on the floor. I did not smell propane gas before ! I did smell an electrical odor.
I called Kitchen aid and they want to send a repair specialist out to see if it can be repaired. Are you kidding, after this horrifying experience I do not want to repair it. I do not even think it is possible as it is 10 years old!

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Belynda Tharpe
, US
Mar 11, 2017 8:14 pm EST

Our glass top gas stove (kitchen aid) blew up this past Thursday. I had been using the front burner for a couple of hours and the rear burner (not in use) started clicking trying to ignite. When I turned on it worked fine for a while. Turned level from low to medium and took one step and it exploded! Glass flew 25 feet in all directions including my n my hair. Thankful I was not injured and was home. Their safety department sent a repairman. Are you kidding me?

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Bob Dean
, US
Jun 07, 2016 2:01 pm EDT
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Ours blew up last week. The repairman was here to fix a burner that wasn't working.
He got it working. I came over to the stove to write him a check. He gave one last go-around turning each burner on and off to test it. When he got to the right rear, BLAM! Cooktop pieces everywhere! Phoro attached shows what we have now.
How about a class action lawsuit against these S.O.B.s.

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Philip007
Oxford, GB
Jan 03, 2013 4:05 pm EST

Try gas cooktop as its much more economical then electric ones
www.gascooktop2.blogspot.co.uk/

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12:00 am EDT
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KitchenAid - poor quality product!

We purchased a kitchen aid stand mixer in the US and brought it to canada. Within the first two months we had problems with it. We contacted Kitchen aid and they advised us that there was no warranty as it was taken across the border. I then was given a name of a repair depot in Edmonton, AB and it was taken their where it stayed for 11 months as they...

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12:00 am EDT

KitchenAid kitchenaid & whirlpool warranty - scam!

I bought the KitchenAid Washer Model # KAWS700LQ0 on Sept 16, 2003. At the time I bought it, it was there best warranty washer and cost me about $800.

The washer breaks down August 7th, 2007. I call there warranty / service department. I wait on hold for over 1 hour. They tell me it will take over 15 Days before there service man will be out to my house and that if the part is not under warranty that a $77 charge for just the service man to show up at my door. Also that I can not have anyone else look at the machine otherwise I will void the warranty.

Is this nuts? I will never buy a KitchenAid or Whirlpool again. KitchenAid & Whirlpool Warranty scam!

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12:00 am EDT
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KitchenAid - cracked crock (inner pot)

This was purchased as a Christmas present 2006 and the inner pot or crock cracked in February - about 6 weeks later. We returned it to the manufacturer (Kitchen Aid) and to date have not received a replacement. We have been told it will take until at least July. This was a $170 crockpot. Kitchen Aid have received their money and I am sitting here...

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12:00 am EDT

KitchenAid return policy - no good

I was given a Kitchen Aid slow cooker for Christmas. Sometime after the third time I used it, I noticed debris inside the cooker when I removed the liner. Examination revealed tiny cracks in the ceramic liner. The next few times I used the cooker, the number and size of the cracks increased. Kitchen Aid agreed to replace this with their "Hassle-Free" return policy - However, they continue to tell me that their supply of this cooker is low, even though it is available on their website for purchase. I have been waiting since February for this return to happen. They just keep saying there are supply problems as they get replacement cookers from a different area than the new ones (I find this hard to believe). They have now given me a new date of May 14th. Is anyone else having this same type of problem?

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12:00 am EDT

KitchenAid poor craftsmanship

Kitchenaid dishwasher model kds01dlb71, the control panel is made of plastic. A indention is around the cycle panel and hard to keep dirt from getting under the panel.

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aloaner2
Dallas, US
Dec 29, 2011 8:59 pm EST
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Kitchenaid DISHWASHER has "controls" which can't be changed. The "on line" Kitchenaid "help" seems to have NO clue.

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I hate Kitchen Aid
Greenbrae, US
Nov 23, 2010 9:15 pm EST

Kitchen Aid sucks big time. I have an expensive piece of junk Superba dishwasher that worked for a couple of years and then then the control panel broke, had it fixed and it broke again. The door hinges broke, the soap doesn't open, etc. etc. The control buttons underneath the touchpad are made out of the cheapest possible plastic and are designed to break (as I was informed by the first repairman) so that you will have to keep buying the very expensive parts, $400. plus labor. NO THANK YOU.
I will never again buy Kitchen Aid, the company does not stand behind it's products. From this point on my mission is to spread the word:
DO NOT BUY KITCHEN AID, unless of course you want to throw out good money and have lots of headache repairs.
Please join my facebook page. http://www.facebook.com/pages/I-strongly-dislike-my-Kitchen-Aid-appliance/114124661987415

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Henry Bykerk
,
Aug 05, 2008 7:24 am EDT

Purchased micowave 3 yrs ago (Model YKHMS155LSS0) for about $1000. What a piece of crap. Already had to replace shrould twice (at a cost of $200 each). Now the door handle fell off. I purchased the "Stainless Steel" model. They wanted $65 for the door handle. It was made out of plastic and looks like some piece of garbage made in China for about 25 cents.

Trying to install this handle is another challenge. Installation has stumped the local appliance repair man, as well as my most mechanically inclined friends. Tried to contact Kitchenaid by both email (no response) and by phone. (good luck with this endeavour. You get put on hold for at least 30 minutes, and then when you fianlly get a hold of some one, theyrefer you to some one else and the process repeats itself.

What a disappointment and mistake dealing with this company. Would never buy any appliances from them again.

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siamak
,
Apr 27, 2008 2:09 pm EDT

I have a 2 year old KitchenAid refrigrator that its freezer door does not seal. When I contacted them they would not fix it and wanted to charge me for it because it was past gaurantee period. I guess they forget to mention that their inferior refrigrator is good for 2 years only! What a garbage company.

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Danielle Buckon
,
Sep 19, 2007 9:26 am EDT

KitchenAid assigned a service provider called Speedy Appliance Service ...not so speedy. They have been to my house three times, have yet to determine what is wrong with my oven and have block four hour time slots (for which I take a day off work to be at the house) and arrive no less that 2 hours late. I have been without an oven since June (purchased in February) and the company has done nothing though I have made numerous calls. Don't buy their stuff - they do not stand behind their products!

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Evelyn Neal
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Sep 13, 2007 1:29 pm EDT

I have been trying for 2 months to get my dishwasher fixed! First guy to come out (who was very rude and kind of creepy) ordered a part...2 weeks later 2nd service person comes out - wrong part was ordered, need to reorder. 1 week later 2nd service person comes but needs yet another part...Called KitchenAid and was told to call different service company,which I did, and told to get part number needed from new company and call them to expedite. Imagine my joy when the new service person comes in...I still don't have right part but he will order. i tell him I will call KitchenAid and they will send out next day...he insists it will be faster if he orders but reluctantly gives me a part number. KitchenAid was true to their word and received part next day. Called Coastline Repair and set up appointment. Guy shows up ...right part number but need 1 more part! AAAAGHHHHHH! Called them following week...part on back order. 3 weeks later and still waiting. By the way, I have received 4 parts to fix this darn thing but it seems none of them are THE part...I figure if I wait a little longer I'll have enough parts to build a new dishwasher!

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Edward Jones
,
May 29, 2007 5:46 am EDT

KitchenAid service sucks! The spring in my dishwasher door went, so I booked a service call. The guy came and fixed the door, but anciently punctured a hole in the hose, so it leaked watter. No dishwasher. Said he'd order a part and call. He never called. I called and booked another appointment, arranged for someone to spend the entire day waiting. Serviceman never showed and when I called the service dispatch, I was lied to and told that they have no way of contacting their service people on the road, so I couldn't find out if he was going to come or what happened. I pointed out that this is the 21 century and that no service person hits the road without a cellular telephone. I asked the operator to stop lying to me, she continued. I asked to speak to her supervisor, she refused. I asked to file a complaint and she said I'd have to call back to speak with one of her peers in the same office. I did , and it was a waist of time, that person lied too and also said that their service people do not carry cellular telephones or pagers on the road. The service guy never showed that day and the complaint fell on deaf ears. I booked another appointment because I had no one else to turn to. The service guy showed up that third day, but he brought the wrong part and couldn't fix it, so he said he'd come buy the next day. He didn't and didn't call. So I have now booked the fifth day to repair my kitchen aid product. I have had my time wasted, I have been lied too, I've been ignored by management and the company quite clearly just does not give a hoot about a customer once they've got their money for their product. I encourage all people to avoid Kitchen Aid and Whirlpool products because the service sucks.

Cheers,
Edward Jones.

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12:00 am EDT

KitchenAid dented door replacement

The long sad tale of Donna's dented freezer door:

If my novel, doesn't sell on Ebay, perhaps I could sell refrigerator doors?
Of course I'd have to put them in the 'stranger than fiction' category.

Three times (since march) the stalwart factory service representatives have ordered me (on warranty) a replacement for the freezer side door of my new fridge which arrived dented. Three times a refrigerator side door has been shipped and delivered to my deck.

Two of the three are still on the deck. The factory service van isn't big enough to cart them away while still boxed up, i'm told.

The fourth time we placed the order, we got agreement from the warehouse, that some real live person would look in the box before it was shipped and be sure it was not another refrigerator side door. All the parts databases involved agree on the part number for this item. Well, all except that belonging to whoever is building the thing. Today's status would confirm that the one small process improvement worked. Yes, another wrong door was built and packaged, but it didn't get shipped.

Instead there is a request for a conference call on Saturday, on site here, beside my new side-by-side with the factory service rep, the local office, and the warehouse person who looked in the latest box. 'There seems to be some confusion about the part number.'

Is the quote in the trouble ticketing system. Eureka! (well, it's a Kitchenaid, but...)

I've requested they send the service rep with a large enough vehicle to cart away at least one more of the wrong doors. If not, we'll try Ebay.

Donna.

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KitchenAid - us refrigerators sucks

Well, so much for a name brand appliance — the compressor in the Kitchen Aid refrigerator failed after less than 3 years — actually it has been malfunctioning for the last 8 months, but the first 'fix' Kitchen Aid had was to replace a part (solenoid) that wasn't under warranty at our cost ($150). It worked again (noisily) for a couple months then...

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KitchenAid Customer Reviews Overview

KitchenAid is a well-known brand that offers a wide range of kitchen appliances and accessories. The company has been in business for over a century and has built a reputation for producing high-quality products that are both durable and efficient. KitchenAid products are popular among home cooks and professional chefs alike, and the brand has received numerous positive reviews from customers.

One of the most significant advantages of KitchenAid products is their durability. Many customers have reported that their KitchenAid appliances have lasted for years without any issues, even with regular use. Additionally, KitchenAid products are known for their efficiency, with many customers reporting that they are able to cook and bake more quickly and easily with KitchenAid appliances than with other brands.

Another advantage of KitchenAid products is their versatility. The brand offers a wide range of appliances and accessories, including stand mixers, blenders, food processors, and more. This allows customers to find the perfect appliance for their specific needs, whether they are looking to bake bread, make smoothies, or prepare large meals for their family.

KitchenAid products are also known for their stylish designs. Many customers appreciate the sleek and modern look of KitchenAid appliances, which can add a touch of elegance to any kitchen. Additionally, KitchenAid offers a variety of colors and finishes, allowing customers to choose a product that matches their personal style.

Overall, KitchenAid has received overwhelmingly positive reviews from customers. The brand's products are known for their durability, efficiency, versatility, and stylish designs, making them a popular choice among home cooks and professional chefs alike.

KitchenAid In-depth Review

Product Range: KitchenAid offers a wide range of kitchen appliances and products, including mixers, blenders, cooktops, refrigerators, and more. The variety and quality of products available are impressive, with unique features and innovations that set them apart from competitors.

Performance and Durability: Based on user experiences and expert reviews, KitchenAid products are known for their exceptional performance and durability. The appliances are reliable and long-lasting, thanks to factors such as powerful motors, sturdy build quality, and positive customer feedback.

Design and Aesthetics: KitchenAid products are visually appealing and compatible with various kitchen styles. The range of color options and finishes available allows customers to find the perfect match for their kitchen decor. The overall design coherence across different product lines is commendable.

Ease of Use: KitchenAid appliances are designed with user-friendliness in mind. Intuitive controls, clear instructions, and ergonomic design make them easy to operate. The inclusion of additional features and technologies, such as programmable settings and smart connectivity, further enhances the user experience.

Customer Service and Support: KitchenAid's customer service and support are highly regarded. The company is responsive, helpful, and readily available to assist customers. Warranty policies, return/exchange processes, and online resources like FAQs and user manuals are provided to ensure customer satisfaction.

Price and Value for Money: When compared to competitors, KitchenAid products offer excellent value for money. The pricing strategy is competitive, considering the features, quality, and performance provided. The durability, performance, and customer support offered contribute to the overall value for money.

Environmental Sustainability: KitchenAid demonstrates a commitment to environmental sustainability. The company employs eco-friendly manufacturing processes, incorporates energy-efficient features into their products, and participates in recycling initiatives. Certifications and partnerships with environmental organizations further showcase their dedication to sustainability.

User Reviews and Ratings: User reviews and ratings from various sources indicate a positive sentiment towards KitchenAid products. Common strengths mentioned include performance, durability, and design, while weaknesses are minimal. These reviews help potential customers make informed decisions.

Overall Recommendation: Based on the evaluation of different aspects of the business, KitchenAid receives a comprehensive and positive recommendation. The wide product range, exceptional performance and durability, appealing design, excellent customer service, and competitive value for money make KitchenAid a reliable choice for kitchen appliances.

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KitchenAid contacts

Phone numbers

8800 200 2720 1800 419 0790 More phone numbers

Website

www.kitchenaid.com

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