I have been playing candy crush on my mobile devise for about eight months. Throughout this process I have paid money to cross into a new level (When the alternative is waiting a few days). A week ago, when I connected the game to facebook, it reverted me back to level 161 (I had been on level 368). I have since emailed with various representatives from candy crush (It's always a new person who writes back, no one will speak by phone, no one gives answers as to how they will help me). This is an issue that candy crush is indeed aware of. A few days ago, one of the representatives wrote:
Unfortunately, this can happen if you played up to level 161 via facebook or
Connected it at that level for the first time, then disconnected from facebook
And continued playing. Once you re-sync with facebook, you will always be
Overwritten by your facebook progress losing any levels that you played
This has never been made aware to any of its users, and thus they are willfully allowing us to waste time and money without warning anyone that this can occur. Now they say they cannot fix it (Which I find dubious since I believe the technology to rectify this is indeed available). I haven't asked for much, just to be restored to the level I have paid for (With money and time).
I called [protected] and they said to come to this wed site. Well this is my 2nd time to get someone to contact me. I have 6 charges on my card please contact me asap.[protected] tonight @7pm if not then I will try and contact you again. I just want the charges off my card.. Please. My name is tia and my fb name is candy bobo... Thx
Offered to buy moves to complete a level, went through Apple iTunes, money taken however game deleted & no extra moves given. Find this unacceptable as if the games prompts & gives you an offer when you are moved to another page by app your game should be saved & ready. Starting to think its all a con. Don't give it any money
What the heck, this is a very popular game. So why so many problems, lose boosters, won't load past 39 percent, game seems very rigged, friends send me tickets I can't use why don't you be honest with your words and rules. Also advertising free boosters not true!!!
Sick of being ripped off by candy crush, not awarding gifted lives and advertising free boosters when in fact...
Over a month ago I tried to make some purchases from Candy Crush. When I went to purchase, it said my payment was high risk try back later. Well I did. Next thing you know I look at my checking account and I got charged for every time it said that message even though I got nothing in return. I contacted Candy Crush numerous times and all I kept getting was an automatic message in return. Till finally they said they were going to look into it. It has now been a month and they have still not returned my money and still have not responded back like they said they would. They look an extra $30.00 out of my checking account. If you notice they have no easy way for you to contact them. There is no phone number anywhere.
I purchased a.99 cent power up on candy crush and you charged me five dollars! I want my money back and I...
I used to love candy crush, until i realized that it is crooked, i have not moved up from level 29 since...
I have the game Candy Crush on my iPod Touch and it crashes a lot and every time it crashes I lose a life. I just lost 5 lives in a row because it crashed every time I attempted to play it. Sometimes it crashes right when I start a game and sometimes it crashes when I'm in the middle of a game. And once when I was on a level in the 30's it crashed and started me all the way back to the beginning at level 1. It's very frustrating. Please fix!!
Candy crush saga very frustrating people send me lives I click on each one and than they disappear can never...
When playing candy crush saga yesterday i spent 1. 90 on something. . . Not sure what. . . A booster or something. Today my debit card showed a 10. 00 charge! Also, i keep getting free lives from friends, but i have never received them. I should have about 15!!! I researched and found to not click on them until you need them. Then click on the envelope under the heart that shows your lives when you need them! I have no envelope!! Where are my free lives?
Bubble Witch Saga on Facebook.. Often requires you to purchase credits for lives etc… However, quite often you can beat the requirements for a level but the game does not let you advance, forcing you to spend more money for more lives.
I have written three times to king.com to please get help and have this problem corrected. There has been no response.
The game is offered through a partnership with Facebook. Facebook offers zero support for the games they are profiting from. Anyone else have this problem, please contact me. I would love to pursue this legally. I feel very strongly that both KING.COM and FACEBOOK are stealing.
I have being playing bubble witch saga for sometime now and have paid for lives but the game takes the live...
I had been playing on king.com for years for free. Every visit I was encouraged to "transform" my free...